Epsilon Hotel

Hotels
7.8 (4844 reviews)
27-A Romford Road, Stratford , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean and calm environment
Friendly staff
Great location
Cons:
Issues with room maintenance
Noisy room
Breakfast quality could improve

Categories

Cleanliness
7.19
Room was generally clean but some maintenance issues were noted.
Service
8.66
The staff were extremely polite, helpful and engaging.
Location
8.7
Great for visiting central London and near public transport.
Room Quality
7.15
Room quality was basic with some issues, such as noise and amenities.
Amenities
7.68
Basic amenities; some guests found issues needing attention.
Value for Money
8.14
Considering the price, the service and location provide good value.
Food and Beverage
6.69
Breakfast quality was standard but could be improved.
Overall Experience
8.16
Overall good experience with minor issues that impacted comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

Modern Design Rooms
Epsilon Hotel presents rooms with a sleek and modern design in calming tones of grey, brown, or green. Each room is equipped with essential amenities including a TV, tea/coffee making facilities, and a private en-suite bathroom.

Convenient Location
Situated in the heart of Stratford, Epsilon Hotel offers easy access to various transportation options, making it a breeze to explore the vibrant city of London. Within walking distance to major stations, Olympic Park, and Westfield Shopping Centre, guests can immerse themselves in the bustling city life.

Close to Major Attractions
With a short journey to Central London, O2 Arena, and Greenwich, Epsilon Hotel serves as the perfect base for both business and leisure travelers. Additionally, the seamless connection to London City Airport ensures a stress-free travel experience.

Book your stay at Epsilon Hotel for a memorable and convenient London getaway.

Important information:

Please note, the photo ID must match the name on the credit card used at time of booking.

Please note, guests under 18 years of age must be accompanied by a parent or official guardian.

When booking for 5 rooms or more, different policies and additional supplements will apply.

All guest must carry their Valid Government ID proof for Hotel Check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 4844 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
H
Hassan • family_with_children • no
10
Pros:

Utrolig hyggelig ansatte. Flott plassert, nærme havet og sentrum. Veldig rent og skikkelig god mat.

2026-07-11 • via Nuitee
L
Lucia • couple • it
6
Ci siamo dovuti accontentare
Pros:

Era in una buona posizione e il letto era comodo.

Cons:

Era piccola senza armadio n’è cassetti dove mettere gli indumenti, non c era l’ aria condizionata, la porta della doccia era rotta, il lavandino era crepato.

2026-07-11 • via Nuitee
D
Daiane • solo_traveller • br
10
2026-07-10 • via Nuitee
M
Martin • solo_traveller • gb
7
2026-07-10 • via Nuitee
S
Simone • family_with_children • it
10
Pros:

Great location and wonderful service!
The hotel is very close to the station and incredibly convenient for public transport. I stayed here with my daughter, and the owner was so kind—he kept our backpacks for free before check-in and was always genuinely helpful and smiling.

The room and bathroom were a bit small but very clean. The reception is open 24/7, and the staff are extremely helpful and attentive. Highly recommended, I would definitely stay here again!

2026-07-10 • via Nuitee
P
Paul • solo_traveller • gb
8
Great option if you dont want to stay in a chain
Pros:

Located just outside the main centre of town (which was a positive) but within walking distance of all the facilities. Pleasant staff and all the facilities of the larger hotels but in a smaller package.
Recommend.

2026-07-10 • via Nuitee
D
Darren • solo_traveller • gb
8
Pros:

Friendly staff and clean hotel at a good price. Good location for eating out.

Cons:

Nothing

2026-07-10 • via Nuitee
A
AndreiMSK • solo_traveller • ru
10
Good place for 1-4 nights stay, Wi-Fi to be updated
Pros:

Great value for money balance. Convenient stay, super location, friendly staff

Cons:

Wi-Fi should be much better

2026-07-08 • via Nuitee
C
Caldas • solo_traveller • gb
10
2026-07-08 • via Nuitee
M
Marzena • solo_traveller • pl
9
2026-07-08 • via Nuitee
M
MOTOYUKI • solo_traveller • jp
10
2026-07-08 • via Nuitee
W
Wingfield • solo_traveller • gb
9
2026-07-07 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-07-07 • via Nuitee
K
Krishani • solo_traveller • gb
7
2026-07-07 • via Nuitee
L
LIUBOVI • couple • gb
10
👍👍👍
2026-07-07 • via Nuitee
S
Singh • couple • gb
9
Pros:

Cleaning

2026-07-07 • via Nuitee
G
Gwen • solo_traveller • gb
8
2026-07-07 • via Nuitee
K
Khattak • couple • gb
8
2026-07-07 • via Nuitee
J
Juana • solo_traveller • gb
10
Pros:

Location and price

Cons:

No shower gel (was empty) TV not smart

2026-07-06 • via Nuitee
E
Elena • couple • gb
9
2026-07-06 • via Nuitee