Ibis Lille Centre Grand Palais

Hotels
•
Accor
8.7 (108 reviews)
1 3 Rue Des Moulins De Garance, Lille, Nord, 59000 , Lille , FR

Pets allowed

Facilities

Elevator
ATM/banking
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Tours/ticket assistance
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and good housekeeping
Very good / excellent breakfast
Convenient for Zenith and Lille Europe / close to centre by foot
Good value for money
Comfortable, spacious rooms in many cases
Cons:
Some rooms run down; beds/mattress toppers can move or be narrow
One report of shared-bathroom misadvertisement (did not stay)
Limited in-room amenities (no kettle/fridge)
Location area can be unattractive for leisure (office/disused area)
Occasional unfriendly reception staff noted

Categories

Cleanliness
9
Multiple reviews describe rooms as clean or spotless and 'basic but clean'; overall housekeeping consistently praised despite one guest who did not stay due to a shared-bathroom issue.
Service
9.2
Staff are repeatedly described as incredibly kind, lovely, helpful and quick to resolve booking mix-ups; isolated comment about an unfriendly receptionist slightly tempers but does not outweigh the generally excellent service.
Location
8.3
Convenient for Zenith and Lille Europe station and within 10–15 minutes' walk of the centre for many; area described as functional and somewhat unattractive (office area), so good for transport/events but not ideal for leisure sightseeing.
Room Quality
7.5
Mixed: several guests enjoyed spacious rooms, good air conditioning and showers, but there are recurring issues—beds pushed together with gaps, narrow single beds, mattress toppers moving, some rooms run down and some bathrooms could use upgrades; one guest reported a shared-bathroom mismatch.
Amenities
8
Basic but functional: good WiFi, aircon, bar and luggage storage noted; limited in-room amenities (no fridge/kettle) and overall 'no frills' character mentioned.
Value for Money
9
Multiple guests comment it is good value, reasonable price and good overall value for short stays and event visits.
Food and Beverage
9.2
Breakfast is frequently highlighted as very good to excellent (buffet praised); food service receives consistently positive mentions.
Overall Experience
9.4
Most reviewers recommend the hotel, describing comfortable stays, helpful staff and good breakfasts; a few notable negatives (facility basics, one severe shared-bathroom complaint, occasional unfriendly staff) reduce perfection but the aggregate experience is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Central Location
Nestled in the heart of Lille, Ibis Lille Centre Grand Palais offers easy access to major attractions such as Zenith Arena Concert Hall and Paris's Gate of Lille.

Modern Amenities
With complimentary Wi-Fi, a business center, and flat-screen TVs, our 91 guestrooms combine convenience with comfort for a pleasant stay.

Dining and Entertainment
Enjoy a delicious meal at the on-site restaurant, grab a drink at the bar/lounge, or explore nearby entertainment options like Casino Barriere Lille.

Discover the perfect blend of convenience and comfort at Ibis Lille Centre Grand Palais. Book now to elevate your stay in Lille!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.7
Based on 108 reviews
Cleanliness: 9
Service: 9.2
Location: 8.3
Room Quality: 7.5
Amenities: 8
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.4
G
Gemma
8
Pros:

The room was a bit run down and the beds kept slipping off the frame. Staff were incredibly kind and helpful. Ok location - everything was within a 15 minute walk

2025-10-08 • via Nuitee
P
Praise
8
Would recommend and stay again
Pros:

Lovely staff, clean room. Great service. The bathroom could do with a slight upgrade, but definitely a comfortable stay and a place I would recommend for others.

2025-08-29 • via Nuitee
R
Ruby • friends
8
Pros:

Nice staff, quick check-in, clean room for one night stay

2025-07-25 • via Nuitee
K
Karina • family
2
Pros:

I actually did not stay in the hotel and will be seeking a refund from Expedia. It was not advertised as “shared bathroom” place. I felt like a homeless person in a shelter. Absolutely horrid experience.

2025-07-22 • via Nuitee
C
Claudio
8
Close to centre
Pros:

The stay was ok … 10 minutes walk from centre. Rooms were basic but clean and ok.

Most staff were very friendly and helpful with the exception of the lady on reception Saturday and Sunday, everything seemed too much trouble for her.

2025-07-13 • via Nuitee
S
Simon • partner
8
Pros:

A good hotel with all you need for a short stay. Particularly useful for our trip to see the Tour de France as it went past the front door. However it is a little out of the way if you want to be in the very centre although right next door to the Zenith centre.

2025-07-07 • via Nuitee
E
Elinor
10
Pros:

Decent hotel in a not especially nice location.

The hotel does a good breakfast. Big room with excellent aircon, nice bathroom and good WiFi. Double bed was two singles pushed together, very comfy but it had separate mattress toppers which tended to move apart leaving a gap down the middle. Staff are helpful and everything is very keen.

Location has good and bad points, its a couple of minutes walk to the nearest metro, 10 minutes walk to Lille Flandres station and 15 to the city centre. But the area around the hotel is all offices some of which are disused and is unattractive although it feels safe.

Overall the hotel is good value and I would stay here again but the location isn't great from a leisure travel point of view

2025-07-06 • via Nuitee
S
Simon-Pierre
8
Pros:

Bon hôtel, excellent déjeuner, chambre grande. Merci

2025-05-13 • via Nuitee
D
David • partner
8
Pros:

Good location, no frills, does what it says on the tin

2025-04-13 • via Nuitee
Q
Quentin
8
Convenient, OK and Clean
Pros:

It's a clean but basic hotel and the room we got was spacious enough for me and my son. The previous year for Series Mania, I stayed in Hôtel Barrière Lille which is a more upscale experience but I find Ibis Lille Centre Grand Palais more convenient. As a whole my son and I had a good stay but wished there could be more amenities like a fridge or a kettle.

2025-03-29 • via Nuitee
S
sophie • friends
8
Pros:

Great location and price but the single bed was very narrow. Lucky I’m slim as I’d have fallen out otherwise

2025-03-23 • via Nuitee
D
Dave • family
10
Pros:

Convenient hotel for Zenith and Lille Europe Station, lovely staff, clean and comfortable rooms, recommended.

2025-03-01 • via Nuitee
E
Eve • family
10
Pros:

Ideal spot for a couple of days in Lille (grandparents and a teenager) Room nice, spacious, good third bed. Decent shower etc. Hotel staff helpful and friendly, luggage storage etc. Nice bar, very good breakfast buffet. All round a good stay, easy to walk to the older parts of the city to explore, easy to get to restaurants.

2025-02-25 • via Nuitee
C
christopher
10
Smart and colourful hotel in a great location.
Pros:

Great funky and colourful hotel! I’ve stayed here before. Thanks IBIS for giving me an awesome room with balcony this time. I loved it. Great customer service.

2025-01-02 • via Nuitee
J
julie • friends
8
Pros:

Friendly and helpful team. Good facilities. Clean and comfy beds and pillows!

2024-12-03 • via Nuitee
L
Lynda • family
8
Pros:

There was a mix up with our booking. The staff resolved it and were so helpful. Rooms were great. Hotel pleasant, clean and comfortable.

2024-11-02 • via Nuitee
K
Kathryn • friends
10
Pros:

Very good hotel.ideally placed great breakfast

2024-09-24 • via Nuitee
C
claire
10
Excellent - recommended
Pros:

Excellent stay, staff brilliant, breakfast great, room spotless

2024-09-15 • via Nuitee
V
Verified traveler
10
Would stay here again
Pros:

The room was spacious, clean and comfortable, good size TV. Bathroom was clean.
Breakfast was great, a variety of goodies to choose from.
Staff were friendly and so were the guests.

2024-09-08 • via Nuitee
A
Alison
10
Great stay
Pros:

The hotel is perfectly located for both the city centre and the Eurostar station, with colourful quirky decor. The staff wree friendly and helpful and our triple room was clean, comfrtsble and spacious. Good selection of items at the breakfast buffet too and would definitely stay again

2024-09-02 • via Nuitee