Level Vancouver - Yaletown Seymour

Hotels
Independent
9.2 (259 reviews)
1022 Seymour Street, Downtown Vancouver, Vancouver, British Columbia, V6B 0G1 , Vancouver , CA

Children allowed
Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Outdoor furniture
Picnic area
Steam room
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
Issues with check-in process
Unpleasant room conditions

Categories

Cleanliness
8.3
The sink in my bathroom broke and flooded the floor, soaking my makeup bag. Bed was uncomfortable and fridge had an unpleasant odor.
Service
10
Most staff were professional and friendly, although one employee was unkind during check-in.
Location
9.8
Great location, short distance from nearby amenities and attractions.
Room Quality
8.8
Many rooms were beautiful and clean, but some guests felt the pictures were misleading.
Amenities
8.8
Amenities were good, but the hot tub issue was disappointing.
Value for Money
8.8
The price seemed reasonable for the overall quality, but some aspects were underwhelming compared to expectations.
Food and Beverage
9.3
Nearby dining options received positive mentions, though not specifically reviewed.
Overall Experience
9.8
Mixed emotions overall; many great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Recreational Opportunities
Enjoy our outdoor pool, spa tub, and sauna for ultimate relaxation during your stay. Don't miss out on the picnic area for a delightful outdoor experience.

Business and Event Amenities
Take advantage of our business center, 24-hour front desk, and two meeting rooms for your convenience. Dry cleaning and laundry services are available for a hassle-free stay.

Cozy Guestrooms
Our 187 guestrooms feature kitchens, pillowtop beds with premium bedding, and flat-screen TVs for your entertainment. Stay connected with complimentary wireless internet access and make use of the in-room safes and free local calls.

Book your stay at Level Vancouver - Yaletown Seymour now for a centrally located getaway near many attractions in Vancouver!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 259 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.8
A
Aline solo_traveller br
10
2026-05-02 via Nuitee
K
KARINA couple ca
10
Comfortable, great location, friendly staff.
Pros:

The staff was efficient, friendly, and always willing to help. When we had an issue, someone from the front desk assisted us very quickly. The location was excellent, and we really appreciated the weekly cleaning service.

2026-05-01 via Nuitee
E
eh4727374 Business
10
I will definitely look up Level first if I'm traveling to any cities they are in
Pros:

For less than the price of nearby "normal" hotels, I got a huge suite with a stove, oven, nearly-full-sized refrigerator, washer, dryer, couch, and a great view of Vancouver. The staff were all super nice, and I really liked their policy of only cleaning the room once a week -- I was there for less than a week and didn't have to worry about leaving some time for the cleaning crew to do their job. There were tons of great bars and restaurants around, and it's an easy walk to the subway.

2026-03-25 via Tripadvisor
W
WilsonLin Family Kelowna, Okanagan Valley, British Columbia
10
Great stay
Pros:

We had a great time staying at the Levels Hotel on Seymour. We've stayed here a few times both on business solo and with my family and it is a great option having a kitchen and laundry in the suite. The amenities are nice too, the gym is super nice here and the staff are super friendly. It's also great having a buzzer for friends and for food deliveries. I definitely would recommend staying here if you want to be in Downtown and especially if it's important to have a kitchen / laundry for a hotel stay!

2026-03-25 via Tripadvisor
N
Nazanin extended_group tr
10
2026-01-30 via Nuitee
E
E7592PWemmam Friends getaway Fall City, Washington
10
Great Place for a Multi Day Stay
Pros:

My friend and I stayed here for our first visit to Vancouver and had a great stay. The studio was roomy and had all the amenities we could need. We both had our own closet, the bathroom was spacious, and the space was clean & modern. We were able to check in early and the front desk went ahead and gave us a room that was ready vs waiting for one to be cleaned. The location was very good. We walked to more places than we ubered, there’s a very yummy breakfast place attached to the building, and a grocery market across the street. The outdoor pool and hot tub were nice, just a bit small. It’s definitely more enjoyable to be the only party out there. The hot tub will hold 4 people comfortably and 5 if you’re all family/friends.
The street noise could get a bit loud at night, but you’re in the city so that’s expected.
Overall, the stay was great for what we wanted which was a nice place to retreat to at night after a day of exploring and is walking distance to places we want to go. I would definitely stay here again!

2026-01-27 via Tripadvisor
M
Miguel Ángel couple es
9
2026-01-25 via Nuitee
Y
YICHUN family_with_children tw
10
飯店人員親切並且竭盡所能解決問題,很令人放心;住宿地點附近區域非常安全而且交通便利,公車或是sky train都在附近;另外附近也有適合孩子們的公園。整體來說住宿經驗很棒,很值得推薦。謝謝您們的接待!
Pros:

很喜歡頂樓的公共設施,泳池及溫水池設施是我們經常使用的地方,另外有可以與家人朋友烤肉的空間很方便,非常值得推薦的住宿地點。

2026-01-19 via Nuitee
C
Christophe couple fr
10
Perfect. A little expensive but very good value.
Pros:

A very good property, clean, cozy apartment and a very comfortable bed. 2 TV. A big fitness room. Well located in downtown Vancouver.

Cons:

Everything was perfect.

2026-01-10 via Nuitee
M
mkhomestyler Family Squamish, British Columbia
10
Top notch and dog friendly!
Pros:

The location is great! Just a short block from a wonderful dog park!
The rooms are beautiful and clean and although we were facing Seymour street it was surprisingly quiet. Front desk staff are there 24 hours and all of them ( we encountered 5 in our short stay) were professional, friendly and helpful. Would stay there again and highly recommend.

2025-12-26 via Tripadvisor
C
CARLOS family_with_children co
9
Cumplio mis expectativas.
Pros:

Buena ubicacion. Comodidad. Quietud.

Cons:

Servicio de limpieza solamente cada dos semanas.
Proveen jabon de platos, ropa, manos, esponjillas, etc solamente si se piden expresamente, El servicio de limpieza no los repone automaticamente.

2025-11-27 via Nuitee
4
401ams Family
8
Bad employee check in
Pros:

My check in was super bad. There were 3 front desk people. The two Asians were nice. Another woman suddenly took over and mentioned that i had not paid. She was making a big deal out of it. I HAD paid a month earlier through Agoda. She treated me like a thief. Like a street person from the street mission at the end of the Block. She kept asking me for the Visa ..and gave me a number. I only use MasterCard - which i had given to her. Later she found out it was Agoda’s Visa. She had charged another night to it. I showed my bank account that i had paid $648 to Agoda for 3 nights. She did not believe me. Finally she went to another office and came back saying that i had paid. Never apologized.

But the suite was wonderful. Everything in that area was safe. It was a wonderful experience beyond the check in. 2 days later I complained to another employee about what happened. He apologized and allowed us to check in 2 hrs later.

2025-11-17 via Tripadvisor
K
kenkenli Business Vancouver, British Columbia
10
Excellent Serviced Apartment Stay
Pros:

I had an outstanding experience during my stay at the serviced apartment. The room was spotless, modern, and equipped with everything I needed for a comfortable visit. The staff were friendly, attentive, and always ready to help. The location was convenient, and the amenities made it feel like a true home away from home. I highly recommend this place and would definitely stay again.

2025-11-15 via Tripadvisor
A
acA7967DH Couples
2
Disappointed to say the least
Pros:

My recent stay at this hotel was very disappointing from start to finish. The sink in my bathroom broke and flooded the floor, soaking and ruining my entire makeup bag along with the majority of its contents. The bed was extremely uncomfortable, making it hard to get a proper night’s rest, and the fridge in the room had a strong, unpleasant odor.

The hot tub — one of the main reasons I booked this hotel — was never actually hot, even after I mentioned it to staff multiple times. When I went to the front desk for help, the staff were unkind, unhelpful, and showed no concern for the situation.

After my stay, I emailed the hotel to share my experience and give them an opportunity to make things right, but I never received a response. Between the poor room conditions, lack of hospitality, and complete disregard for guest feedback, I can’t recommend this location and won’t be returning.

2025-11-12 via Tripadvisor
S
Suellen Monique couple us
10
Great location to explore Vancouver with my pup.
Pros:

Lovely staff, the suite was big and comfortable enough for our month-long stay. My dog loved the reception treats and was extremely well treated by the staff.

Cons:

Their key system needs improvement. Our cards stopped working all the time, and we always needed to go to reception to fix them/get new ones.

2025-11-05 via Nuitee
R
Raz extended_group il
10
Excellent place for a long stay
Pros:

A very spacious and comfortable apartment with a great layout that allows for relaxation and quiet.
The rooms are located at opposite ends of the apartment ensuring enough space and privacy, while also having a great living room and kitchen for shared time.

2025-10-30 via Nuitee
S
Saleh couple sa
10
اقامه تمثل شعور الإقامة في بيتي راحه بكل النواحي
Pros:

خدمات فندقيه عاليه المستوى .. وفي الحقيقه ولأول مره .. اجد الواقع افضل من المعروض في الصور .. المكان في قلب الداون تاون قريب من كل شي .. طاقم العمل متفاني ومحترف في تقديم الخدمات .. حتى فريق النظافه لاحظت نظافه دقيقه وامانه كبيره .. كان لدي بعض الاغراض الهامه في السيف بوكس ويوم التنظيف نسيته مفتوح .. ورجعت وكل شي كما هو فقط قاموا بعملهم في التنظيف دون المساس بأي اغراض شخصيه
هذا المكان حقيقه شعور اني ساكن في بيتي ..
لنا عوده بإذن الله

Cons:

لا شيء

2025-10-26 via Nuitee
A
Andrew_8811255118 Couples Christchurch, Canterbury Region, South Island
10
Very good hotel and location. I would definitely stay there agian.
Pros:

A very nice apartment, many great restaurants nearby (cheap 2 blocks up, more expensive 2 blocks down). Dined at the Keg for old times sake (VG). Or walk 20 mins into the downtown area (Gas town) or 36 mins to Stanley Park (good lunch restaurant). The very helpful concierge helped me book an additional night when we arrived jet-lagged and fuzzy from 13 hours flying from New Zealand. The hotel is easy to get to, via the train from the airport. (Best and cheapest way). A 10 min walk, about half uphill but not too steep.
I did not know until now that there is a pool on the rooftop, until writing this review!

2025-10-16 via Tripadvisor
4
476lenm Family
6
Ok accommodation but less than what was presented in advertisements for the building.
Pros:

The room was clean and tidy. We felt that the pictures shown on the website that attracted to were better than the conditions of the unit. The lighting was low and the furnishings were job OK. The view from our unit patio was ok.
On the other hand, the staff was friendly and accommodating.
Overall it was an ok stay but somewhat below our expectations. We travel often and prefer to provide more positive feedback but it's our honest opinion of our stay.

2025-10-13 via Tripadvisor
W
wardy33 Couples Pontefract, West Yorkshire, England
10
Fab
Pros:

Excellent stay at Level Vancouver the room was huge with everything you could need, we had a great balcony also. The staff were really friendly and the hotels in a great location.

2025-10-13 via Tripadvisor