The Lodges of the Great Smoky Mountains

Hotels
8.9 (119 reviews)
222 Whistling Wind Way , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Tour desk
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great lodge experience
Desire to return
Cons:
Views not as expected
Room location on bottom floor

Categories

Cleanliness
8.29
Lodge was great but some views were obstructed, indicating potential cleanliness or maintenance issues.
Service
9.26
Service was satisfactory given the overall positive context of the review.
Location
9.3
Location is satisfactory but lacked the expected views, which impacted the overall experience.
Room Quality
8.75
Room quality is good, but being on the bottom floor may have affected the guest's view.
Amenities
8.78
Standard quality for this hotel tier.
Value for Money
8.74
Standard quality for this hotel tier.
Food and Beverage
8.79
Standard quality for this hotel tier.
Overall Experience
9.26
Positive overall experience despite minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:13

Property Description

Luxurious Resort with Great Amenities

Fire Pit and Balcony Apartments: Enjoy a cozy stay with a fire pit and balcony in each apartment, perfect for relaxing evenings.

Community Centre with Multiple Activities: Take advantage of the free Pigeon Forge Community Centre offering a 25-yard pool, baby pool, aerobics rooms, basketball courts, and racquetball courts.

Proximity to Entertainment: Immerse yourself in entertainment with theaters like The Grand Majestic Theater and Country Tonite Theatre just steps away. Book now for an unforgettable stay at Capital Resorts The Lodges at the Great Smoky Mountains.

Important information:

Please note a USD 100 credit card pre-authorization for incidentals is required upon check-in.

Guests under the age of 21 can only check in with a parent or official guardian.

If arriving after 5pm, please contact resort for after hours check-in instructionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 119 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
J
James • couple • us
10
Wonderful cabin extremely comfortable bed and we recommend to others
Pros:

You can see mount leconte from the hillside area where our cabin was

Cons:

Everything was excellent

2026-05-16 • via Nuitee
D
Deborah • couple • us
10
Pros:

Close to everything. Clean and comfortable.
Staff were exceptional.

2026-05-05 • via Nuitee
J
Jeremy • couple • fr
7
Appartement fonctionnel et bien situé dans Pigeon Forge.
Pros:

Appartement très propre, fonctionnel avec lave linge, sèche linge, lave-vaisselle. Lit King size. Très bien situé dans Pigeon Forge. Dispose également d’une petite terrasse. Très bon accueil.

Cons:

Le 1er soir nous avions des voisins très bruyants.L’isolation est tellement mauvaise que nous pouvions entendre la conversation de la personne au téléphone. C’est le seul point négatif de l’appartement.

2026-04-24 • via Nuitee
J
Jacque • solo_traveller • us
8
2026-04-21 • via Nuitee
S
Seth • family_with_children • us
10
2026-04-04 • via Nuitee
J
Jared • family_with_children • us
10
Pros:

Clean and great staff

2026-02-26 • via Nuitee
J
Jayme
8
Pros:

Lodge was great but pictures and description did not say some views in the trees and no view to mountain. Kinda disappointed booked beginning of year was stuck on bottom floor and tree view. But lodge was great would lovevto come back.

2025-09-12 • via Nuitee
H
Harry
10
Pros:

Nice

2025-06-30 • via Nuitee
C
Chris • family with young children • us
10
Exceptional
2025-06-23 • via Nuitee
P
Pam • young couple • us
7
Nice place, but it’s expensive
Pros:

The property was very nice and clean. The room was beautiful and we enjoyed the balcony.

Cons:

I didn’t like that, even though I repeatedly stated I was not interested in a tour or sitting through a presentation, I felt like I was not being heard.

2025-05-08 • via Nuitee
C
Cheryl • partner
10
Pros:

Enjoyed the view and how easy it is to get into Pigeon Forge - about 2 blocks from the main drag. Everyone we meet was friendly and welcoming. Arrived after office was closed and the security person, Bill. Helped us get our packet and even took us to our room to make sure we could get in. Betsy in the office was also very nice and helpful. Truly enjoyed our stay and would love to return.

2025-05-04 • via Nuitee
S
Stephanie
10
Pros:

Excellent stay!!!!

2025-04-30 • via Nuitee
A
Amber • family with young children • us
10
amazing. fantastic. can’t wait to be back!
Pros:

This property was a beautiful home away from home for a week! We absolutely took advantage of having a full kitchen available to us and being able to do laundry was huge for a family of 5! Betsy was an amazing help! Couldn’t have asked for a better Spring Break trip!! My kids loved it!!

Cons:

.

2025-04-22 • via Nuitee
K
Kylee • young couple • us
9
Superb
2025-04-21 • via Nuitee
L
Lyonesha
10
Pros:

I loved everything about this place. My first time there. I am making this my permanent spot for pigeon forge. I will most definitely be back.

2025-04-20 • via Nuitee
W
Wesley • young couple • us
9
Superb
2025-04-18 • via Nuitee
T
Tanisha
10
A must
Pros:

It’s was amazing I believe when we come back to pigeon Forge we will stay there everytime.. it was so nice, enough room my son loved the jacuzzi tub

2025-03-29 • via Nuitee
N
Nathan • review category business travellers • us
10
Great location
Pros:

Great property, and great location. They will try to hook you into a sales pitch, but they are not too pushy.

2025-03-29 • via Nuitee
A
April • young couple • us
10
Exceptional
2025-03-29 • via Nuitee
A
April • young couple • us
10
Exceptional
2025-03-29 • via Nuitee