Grand Legacy Hotel

Hotels
8.3 (130 reviews)
African Union Ave - Remera , Kigali , RW
+250 788 303 483

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious rooms
Friendly staff
Cons:
Service wait time
Poor internet connection
Manager's attitude

Categories

Cleanliness
8.59
High quality finish and cleanliness mentioned.
Service
7.56
Manager's arrogance reported, affecting overall service perception.
Location
8.6
Location is praised as great, convenient near the airport.
Room Quality
8.55
Rooms are described as spacious and clean.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
7.59
Food was okay but not brilliant.
Overall Experience
8.36
Overall experience mixed, but positives outweigh negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:13

Property Description

Luxurious Accommodation
Grand Legacy Hotel offers air-conditioned rooms with modern amenities, including a flat-screen TV, minibar, and private bathroom.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy evening entertainment at the hotel.

Convenient Location
Located in Kigali, the hotel is close to key attractions such as Kigali Convention Centre and Niyo Arts Gallery, with easy access to Kigali International Airport.

Book your stay at Grand Legacy Hotel now for a memorable experience in Kigali!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.3
Based on 130 reviews
Cleanliness: 8.59
Service: 7.56
Location: 8.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.36
P
Patrick • solo_traveller • tz
8
Awesome
2026-09-16 • via Nuitee
B
BISAMAZA • solo_traveller • rw
1
Pros:

When I reached to the property after the confirmation of my booking they told me that they were fully booked.
It’s so sad!

2026-09-16 • via Nuitee
M
Moji • solo_traveller • ng
9
Finesse
Pros:

Beautiful environment, staff and nice breakfasts
Shuttle bus we'll arranged to and from airport

Cons:

None

2026-08-19 • via Nuitee
M
Mary • couple • us
10
2026-08-04 • via Nuitee
J
JAMES • solo_traveller • gb
8
2026-07-13 • via Nuitee
G
Gary • couple • zw
8
Was a great place to sleep , food was average
Pros:

Close to airport

Cons:

Meals were only buffet and very scant options

2026-06-28 • via Nuitee
C
Clever • couple • zw
9
Pros:

It was spacious

Cons:

Nothing

2026-06-14 • via Nuitee
E
Emmanuel • solo_traveller • be
10
Pros:

Accueil c'est top!!!!

Cons:

None.

2026-06-05 • via Nuitee
E
Ellen Cathrine • couple • no
8
Friendly and good service and comfortable rooms. Highly recommended!
Pros:

Large and comfortable rooms, well-working air-condition and quiet.

2026-05-16 • via Nuitee
R
ROBERT • solo_traveller • cd
8
super
Pros:

c'etait tres bien fait

Cons:

tout paraissait bien pour moi

2026-04-16 • via Nuitee
A
AFUSAT • extended_group • ng
8
We enjoyed our stay. It was a great value for money.
Pros:

Location was perfect for us and breakfast was good - not many choices but good.

Cons:

The AC and the Fridge in our room were not working but immediately we reported, they were fixed.

2026-03-19 • via Nuitee
A
AFUSAT • extended_group • ng
9
It was a wonderful experience for us!
Pros:

Everything about the hotel was excellent - staff, food, room, shuttle and location.

We are looking forward to going back again.

Cons:

I can’t think of any now.

2026-03-12 • via Nuitee
B
Benedict • couple • ng
5
Fair
Pros:

Bed was comfortable

Cons:

Transportation from the Airport was delayed. Breakfast was below par

2026-03-07 • via Nuitee
S
Sharon • solo_traveller • ug
10
Great experience
Pros:

The breakfast was great and very spacious and neat room

2026-03-05 • via Nuitee
V
Volker • couple • de
7
2026-02-27 • via Nuitee
S
Stephani • extended_group • za
7
Overall good
Pros:

The staff were helpful and friendly, they arranged all airport transfers efficiently. The bed was comfortable and all linen and towels were clean and great quality.

Cons:

The bathroom could use an update as it is a bath/shower combination with a shower curtain.

It was a bit musty smelling so perhaps the carpets could be changed or cleaned better.

The breakfast would be better if they offered freshly prepared eggs and proper yoghurt - the yoghurt there had a lot of artificial colourants and very watery.

2026-02-23 • via Nuitee
N
Nimish • couple • gb
5
All okay
Pros:

Okay

Cons:

Good people

2026-01-19 • via Nuitee
K
Koen • solo_traveller • ch
8
Pros:

Grosse schöne Zimmer...gutes Frühstuck...

Cons:

Personal sehr sehr langsam...Küche mittelmässig

2026-01-17 • via Nuitee
J
Joseph • extended_group • ng
10
Pros:

Location is great

2025-12-26 • via Nuitee
J
Joseph • extended_group • ng
10
Pros:

High quality finish and cleanliness

Cons:

Service wait time could be longer than communicated

2025-12-18 • via Nuitee