AXKAN PALENQUE, ALBERCAS, GASTRONOMIA MAR y TIERRA & TRAVEL AGENCY

Hotels
7.7 (380 reviews)
Carretera a Palenque KM 1.5 , Palenque , mx
+52 916 345 4376

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good staff service
Nice location
Amenities like the pool
Cons:
Poor cleanliness
Room issues
Limited food options

Categories

Cleanliness
6.03
Multiple reviews mentioned poor cleanliness and issues like mold and dirt.
Service
9
Many guests appreciated the friendliness and helpfulness of the staff.
Location
9.04
Good location was positively noted in several reviews.
Room Quality
6.49
Described as outdated with issues like torn curtains and lack of cleanliness.
Amenities
8.02
Amenities like the pool were appreciated, though some were reported dirty.
Value for Money
7.98
Perceived value is amidst issues raised, somewhat justifying the pricing.
Food and Beverage
7.53
Limited options noted, but some reviews appreciated the food service.
Overall Experience
7.5
Overall experiences varied, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:06

Property Description

Luxurious Accommodations

Experience the perfect blend of modern and pre-hispanic décor in our air-conditioned rooms, each featuring a balcony and terrace with stunning views of the pool and garden.

Relaxation and Recreation

Unwind by our outdoor swimming pool surrounded by lush gardens or indulge in a delicious meal at our on-site restaurant. Explore nearby cultural events and hiking opportunities for a memorable stay.

Convenience and Hospitality

Enjoy complimentary amenities such as free parking and WiFi, along with our attentive 24-hour front desk staff ready to assist with tour arrangements and luggage storage. Book your stay at Axkan Palenque for an unforgettable experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQM

Location

Guest Reviews

7.7
Based on 380 reviews
Cleanliness: 6.03
Service: 9
Location: 9.04
Room Quality: 6.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 7.5
R
Roxana • solo_traveller • mx
8
2026-08-08 • via Nuitee
S
Soveranez • solo_traveller • mx
9
Pros:

Todo bien

Cons:

Todo bien

2026-08-07 • via Nuitee
S
Sergey • family_with_children • mx
10
2026-08-05 • via Nuitee
M
María José • family_with_children • mx
8
Pros:

El precio

Cons:

El clima no enfriaba.

2026-08-05 • via Nuitee
J
Julia • family_with_children • at
10
Wunderbarer Aufenthalt nahe der Archäologischen Anlage
Pros:

Geräumige Zimmer, Klimaanlage und wunderbare Dusche.
Wilde Affen gehört und im Wald gesehen! :)
Schöne Anlage mit Bungalows, Blumen und Tieren
Gute Lage

Cons:

Frühstück und Abendessen nicht probiert

2026-08-05 • via Nuitee
D
Daniel • solo_traveller • fr
5
Pros:

Tres bel hotel et personnel de l'accueil charmant qui nous ont proposé une meilleure chambre a notre arrivée.

Cons:

Premier soir au restaurant on nous refuse le paiement pat carte bleue pour nous augmenter l'addition de 100 pesos. Nous l'avons signalé a la direction et on ne nous a meme pas remboursé.. les autres repas ont donc ete pris ailleurs.

2026-08-04 • via Nuitee
D
Denia • family_with_children • mx
9
Bello entorno 💚
Pros:

Bella alberca de chukum, bonita vibra de dia por la hermosa vegetación y mas por la noche

2026-07-25 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

La tranquilidad

2026-07-25 • via Nuitee
V
Velazquez Bautista • family_with_children • mx
9
Buena experiencia para alejarse algo del ruido
Pros:

No me comentaron si incluía desayuno

Cons:

Sin comentarios

2026-07-24 • via Nuitee
M
Mirella • solo_traveller • mx
8
2026-07-18 • via Nuitee
C
Cruz • solo_traveller • mx
10
Pros:

La tranquilidad,las instalaciones muy bonitas el personal muy amable super recomendado le damos un 10 de 10

2026-07-17 • via Nuitee
M
Maria • solo_traveller • mx
9
2026-07-14 • via Nuitee
J
Jose • couple • us
1
NO NOS QUEDAMOS POR LO HORRIBLE QUE ESTA EL LUGAR
Pros:

Este lugar es un fraude
Deberia estar CERRADO
Lo que deberian de hacer es devolberme el dinero que les pague por la reservacion

Cons:

Es un lugar que no tiene nada que ver con las fotos que tienen en su publication
Solo,Sucio,Abandonado
Como les dije
Un lugar que no deberia estar en publicacion de renta

2026-07-12 • via Nuitee
V
Vicente arcangel • couple • mx
10
Pros:

La comida. Es muy fresca. Y con un buen sazón
Con precios. Muy competitivos

2026-07-10 • via Nuitee
J
Jose Francisco • solo_traveller • mx
7
2026-07-08 • via Nuitee
E
Emanuel • extended_group • mx
7
Cons:

ESTABA LLOVIENDO A CANTAROS Y EL PERSONAL NI NOS ATENDIO NI FACILITO PARAGUAS PARA IR A LA HABITACIÓN

2026-07-07 • via Nuitee
A
Adriana • solo_traveller • mx
8
Pros:

La alberca y lo tranquilo del lugar

Cons:

Q el aire acondicionado no enfriaba, la infraestructura de la cabaña esta deteriorada y el césped del lavabo del baño tenía filtración y se mantenía el piso mojado

2026-07-06 • via Nuitee
G
Gaguita • family_with_children • mx
8
2026-07-03 • via Nuitee
M
Marco antonio • solo_traveller • mx
10
2026-07-03 • via Nuitee
T
Tamaniz • solo_traveller • mx
5
Pros:

Irme de ese lugar

Cons:

Todo

2026-06-27 • via Nuitee