Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty linens
Need for renovation

Categories

Cleanliness
6.3
Several comments mentioned dirty sheets, worn-out rooms, and a need for renovation.
Service
8.3
Positive mentions of friendly staff and good customer service.
Location
7.3
The hotel is noted for its strategic location, close to amenities.
Room Quality
6.3
Rooms were described as old and in need of renovation in multiple reviews.
Amenities
7.3
Amenities were mentioned positively but noted for needing improvement.
Value for Money
7.8
Several reviews indicated the hotel provides good value for money.
Food and Beverage
7.8
Great breakfast was highlighted, but there were some negative comments on food quality.
Overall Experience
7.3
Overall experience was generally positive, with a few issues requiring attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:50

Property Description

Luxurious Accommodation
La Maison Royale offers elegantly furnished rooms with top-notch amenities such as air conditioning, satellite TV, and a mini bar, ensuring a comfortable stay for all guests.

Exquisite Dining Options
Indulge in a culinary journey at the hotel's restaurant serving French, Mediterranean, and African cuisine, or enjoy a relaxing drink at one of the two bars on site.

Relaxation and Wellness
Unwind at the spa and wellness center with a rejuvenating massage or beauty treatment, followed by a health cocktail on the terrace overlooking the city, providing the ultimate relaxation experience.

Experience luxury and comfort at La Maison Royale - Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1472 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
B
Beakal Tadesse Girma • solo_traveller • et
8
2026-07-04 • via Nuitee
J
Jade • couple • ch
7
Bien mais pourrait être mieux
Pros:

Le personnel et la proximité au CBD market

Cons:

Très délabré, bcp de calcaire dans la douche cela ne donnait pas très envie. Et ils me
Proposent un surclassement à 20USD et quand j’accepte il change à 50USD le lendemain. Pas très honnête ils n’ont plus répondus par la suite.

2026-07-04 • via Nuitee
T
Tshidi • solo_traveller • za
6
2026-07-04 • via Nuitee
D
DADEMANAO • solo_traveller • bi
7
Nice place to stay near Sarit Center and other places for shopping
Pros:

Clean and timely. Bed well dressed

Cons:

Calm, People ate reception and Restaurant

2026-07-03 • via Nuitee
L
Lima • solo_traveller • vu
10
Pros:

I extended my stay at great rates. Great receptionist. Clubs nearby. No issue with electricity amd hot water

2026-07-02 • via Nuitee
I
Ian • extended_group • ug
9
My go-to base in Nairobi
Pros:

On arrival we had a delay getting our room, but the manager upgraded us and apologized. From then onward we had a great stay. Very comfortable and well equipped room, excellent buffet breakfast and the staff were wonderful. Very friendly and professional. I have stayed here many times and its my preferred base when I come to Nairobi.

2026-07-02 • via Nuitee
P
Pembe • solo_traveller • ke
7
2026-07-02 • via Nuitee
L
Lima • solo_traveller • vu
10
Goos stay
Pros:

I like breakfast and showers. Very safe place, and no noise. I was studying for an exam and found it very respectful.

Cons:

N.A

2026-07-01 • via Nuitee
B
Brian • solo_traveller • us
1
Avoid at all costs. Dirty, brown water, unresponsive management
Pros:

Location was okay. Staff were friendly.

Cons:

If you love brown water in the bathroom, dirty linens stained brown, a sagging bed, non-functional internet, broken tv, non-responsive staff, deserted and dark hallways, then this is the place for you!

The staff (who were nice, but not responsive) assured me the water was perfectly find to bathe in, just not to drink. Among other things, the internet was not able to load a simple web page, which I needed for work. The bed was sagging about 6-8 inches in the middle, and had dirty, heavily stained sheets. I left the first night for another hotel, after the staff assured me I would receive a refund. The refund has yet to happen, despite numerous emails, messages through Booking.com, and phone calls. Instead, I have received several canned responses from the manager, Moses, saying how honored they were to host me and asking for my feedback.

This hotel does not deserve your business.

2026-06-30 • via Nuitee
F
Faith • solo_traveller • ke
8
2026-06-30 • via Nuitee
M
María Solbella • couple • gb
10
We had a really nice and pleasant stay at La Maison Royale.
Pros:

The staff are so kind and helpful, very welcoming.
It is a clean and well located hotel which has all the required facilities including, tours and safaris desk.
Breakfast is good with open views to Westlands.
We stayed here a few days ago and came back because it felt safe and a good location to do activities in Nairobi.
We could leave the luge at the hotel til the evening and staff were so attentive to our needs. Highly recommended.

Cons:

There was some building work going on the vicinity of the hotel but that is not the hotel fault and goes on in every big city. Good value for money.

2026-06-30 • via Nuitee
C
chenghao Liu • extended_group • cn
5
Pros:

Good breakfast

Cons:

1. The water was yellow when I was staying in the hotel. 2. And the light in the hotel is not so bright.

2026-06-30 • via Nuitee
J
Jasmin • couple • ph
8
I would recommend it to a friend.
Pros:

Clean. Good deal for the price. Soft clean towels. Great breakfast.

Cons:

Some of the rooms have very tight bathrooms. Lights are too dim to work.

2026-06-29 • via Nuitee
N
Nicholas • couple • us
10
2026-06-28 • via Nuitee
S
STEVEN • solo_traveller • ae
10
2026-06-27 • via Nuitee
D
Dickson • solo_traveller • ke
8
Pros:

The bed was comfy, and the bathroom slightly specious

2026-06-27 • via Nuitee
G
Grace • solo_traveller • rw
8
2026-06-27 • via Nuitee
Z
Zinah • solo_traveller • mg
10
Good
Pros:

Customer service and friendliness

2026-06-26 • via Nuitee
R
Regina • solo_traveller • ae
9
2026-06-25 • via Nuitee
G
Gjermund • solo_traveller • no
8
Pros:

Beliggenheten. Frokosten og alle ansatte. De var alle hjelpsomme, høflige og serviceinnstilte

Cons:

Hotellet er litt shabby og slitt

2026-06-25 • via Nuitee