Tropiclub Playa El Cuco

Sin embargo, el hotel necesita invertir más en el mantenimiento de sus instalaciones. Aunque es funcional, da la impresión de ser una casa adaptada para operar como hotel, más que un hotel propiamente dicho. Las áreas verdes estaban bastante descuidadas, con la grama sin mantenimiento, y en general hace falta más atención a los acabados y la presentación del lugar. Esto afecta la percepción de calidad y difícilmente transmite la imagen de un hotel de categoría.

The clean rooms and the beach

room smelled like fumigation, visible dust on shelves, water coming from the showers has bad smell, and outdated property with flimsy chairs , an abundance of stray dogs and cat while you eat, check in and check out was a long process.

The fact that we were not notified in advance that there was no food service for the afternoon and night of the date we had our reservation.

Alrededor de la piscina quiere más linpio y hay que esperar mucho para la comida más de una hora,

Rude staff, the toilet was not working and instead of giving me another room; they decided to fix it at about 10:30 p.m. which stunk up the entire place. People were exiting the rooms wondering about the horrid smell. Overpriced. No fridges or microwaves in rooms. A lot of mosquitos.

Customer service was bad especially the front desk person

The bathroom water smelled weird, there were fire ant hills everywhere, the doors to each hacienda were not completely sealed so bugs could enter despite their attempt to fumigate before we arrived, the sprinklers were on all night which made the grounds wet the whole time, limited hours for food (8am-8pm) and drinks (8am-9pm), the trees in the parking lot housed bats that would mess the car daily, there were no bathroom or door mats to wipe wet/dirty feet, no spigot to rinse off feet before entering each hacienda, there were intermittent blackouts that effected the running water, the front gate locked after 9pm and you needed to notify the security guard for re-entry, outside food/drinks/coolers were prohibited, and you had to be mindful of sealing your luggage to avoid bringing back unwanted guests.

Habitaciones malas

DO NOT STAY HERE!!!!
Everything first thing walking into the place there was a 1000 cats and dogs with fleas that attacked as soon as I stepped out the fleas not the animals the man sitting there asked what I was there for it was for a reservation took him 30 min and 2 phone calls to find it then we pay if you look around you’ll see signs saying no outside drinks no outside food so if you want to eat good luck cus the food sucks there and is very expensive and you can’t sneak something in because the security guys watching you the whole time up in your business like damn just want a pizza and also if you don’t tell them you don’t want food besides the free breakfast they’ll charge your card when we got to the room there’s an electric line and a water hose right in front of the door lovely get into the room the guy turns on the tv it all staticky can barely see picture on most channels he leaves look over and there’s a bottle of roach killer sitting there Great only sheets for covers floors feel like they haven’t been touched in years there’s is so many things that were absolutely horrible about this place worst stay everrrrrrrrr don’t stay here

Las habitaciones necesitan más remodelación y los aires más mantenimiento pasamos una noche sin aire porque se daño en una habitación

Las instalaciones se ve un poco descuidadas comparadas con visitas anteriores.