Hotel Marlon

Hotels
7.4 (339 reviews)
Avenida Juarez, 87 , Chetumal , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Good value for the price
Cons:
Uncleanliness
Poor service

Categories

Cleanliness
6.74
Frequent mentions of unclean pool, dirty towels, and general dissatisfaction with room cleanliness.
Service
7.71
Mixed reviews; some positive experiences were noted, but several complaints about unfriendly staff.
Location
8.25
Positive sentiment regarding location being good and quiet for sleep.
Room Quality
7.2
Complaints about room maintenance and old furnishings.
Amenities
6.23
Negative feedback on the pool cleanliness and the absence of basic amenities in rooms.
Value for Money
8.19
General sentiment suggests it is a good value for the price, despite issues.
Food and Beverage
7.24
Positive notes on food service but complaints about restaurant availability.
Overall Experience
7.61
Mixed reviews overall; some enjoy the stay while others highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:25

Property Description

Outdoor Swimming Pool and Free Wi-Fi
Hotel Marlon boasts an inviting outdoor swimming pool where guests can relax and unwind. Stay connected with complimentary Wi-Fi available throughout the property.

On-Site Restaurant Serving International Dishes
Indulge in a culinary experience at the on-site restaurant offering delicious breakfast and dinner options with a variety of international dishes to choose from.

Convenient Location
Situated just a short walk from Chetumal Main Square and close to Biouniverzoo Zoo, Hotel Marlon provides easy access to nearby attractions such as Plaza de la Bandera Square and Belize Dock.

Experience comfort, convenience, and hospitality at Hotel Marlon. Book your stay now for a memorable getaway.

Important information:

Up to two children under 12 years stay free of charge when using existing beds.
Up to two further older children or adults are charged MXN 175.08 per person per night when using existing beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 160 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 339 reviews
Cleanliness: 6.74
Service: 7.71
Location: 8.25
Room Quality: 7.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 7.61
A
Alejandro • solo_traveller • mx
10
Pros:

El tercer piso

2026-07-04 • via Nuitee
J
JOSE MIGUEL • couple • mx
10
Pros:

excelente todo

2026-07-02 • via Nuitee
G
Gustavo • solo_traveller • mx
9
2026-06-27 • via Nuitee
J
Juan • solo_traveller • gt
7
La vusta no me gusto6
Pros:

La ubicacion del hotel

Cons:

La visra de las venranas

2026-06-26 • via Nuitee
E
eric • solo_traveller • mx
6
Cons:

Habitación muy vieja, nada con las fotos de las imágenes, llaves de la regadera muy duras

2026-05-30 • via Nuitee
R
Robert • extended_group • bz
9
2026-05-24 • via Nuitee
O
oscar • solo_traveller • mx
7
2026-05-22 • via Nuitee
V
Vany • solo_traveller • mx
10
2026-05-17 • via Nuitee
J
Juan • solo_traveller • bz
9
2026-05-12 • via Nuitee
F
Forita • solo_traveller • bz
8
Cons:

Bad internet . Back rooms have no internet until you go by poolside

2026-05-12 • via Nuitee
A
Arturo • solo_traveller • mx
9
Pros:

Ubicacion

Cons:

Instalaciones falta de mantenimiento

2026-05-11 • via Nuitee
E
espinola • solo_traveller • mx
10
2026-05-04 • via Nuitee
W
Williams • family_with_children • bz
7
2026-04-29 • via Nuitee
A
araceli • solo_traveller • mx
6
Mal servicio en recepcion
Pros:

Ubicacion y calidad, es buena

Cons:

Al llegar la recepcionista se porto muy grosera, alegando que ya se queria ir, y no queria atender ya que se habia pasado su tiempo de trabajo.

2026-04-28 • via Nuitee
R
Rodrigo • family_with_children • mx
10
Pros:

Las habitaciones son cómodas en lo general, la alberca aunque es pequeña, funciona super bien para refrescarse.

2026-04-27 • via Nuitee
B
Bautista • solo_traveller • mx
8
2026-04-24 • via Nuitee
A
ALINE • couple • mx
6
SOLO PARA DORMIR
Pros:

LA UBICACION

Cons:

NO ME AGRADO QUE LA HABITACION NO TUVO CONEXION A INTERNET TODA MI ESTANCIA, Y NO SE PODIA USAR NINGUNA PLATAFORMA DE LA TV, Y LAS INSTALACIONES ME PARECEN MUY ANTIGUAS.

2026-04-23 • via Nuitee
E
Evonie Anthony • family_with_children • bz
8
2026-04-20 • via Nuitee
V
Viktoor15 • solo_traveller • mx
10
2026-04-20 • via Nuitee
E
Ellen • couple • ie
7
Good accommodation if you’re travelling via ferry.
Pros:

The property was/is close to the ferry terminal which was the main reason why were in Chetumal, free mints at the front desk/ reception. Clean rooms but bathrooms do need a little TLC… good for a short stay.

Cons:

My partner does like having two bed pillows when she sleeps, unfortunately we only had one each. As mentioned above, the bathroom needs some work.

2026-03-26 • via Nuitee