City Express by Marriott Matamoros

Hotels
•
City Express Hotels
8.2 (118 reviews)
Pedro Cárdenas, Infonavit Buenavista, Matamoros, TAMPS, 87390 , Matamoros , MX
52-55-52498050

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Facilities

Free breakfast
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
See all facilities

Review Highlights

Pros:
Excellent breakfast
Good overall stay
Safe and clean environment
Cons:
Poor cleanliness
Issues with sofa bed quality
High prices for amenities

Categories

Cleanliness
6.78
Issues reported with cleanliness, particularly noted presence of roaches and cleaning interruptions.
Service
9.25
Positive feedback regarding breakfast service, though noted issues with cleaning staff timings.
Location
8.79
Well-located away from city noise, adding to overall experience.
Room Quality
7.24
Sofa bed quality was poor; however, general room conditions were acceptable.
Amenities
7.77
Some amenities were out of service, but other offerings were reasonable.
Value for Money
7.73
Slightly high price for the quality and service received.
Food and Beverage
9.28
Breakfast quality was excellent as mentioned in multiple reviews.
Overall Experience
8.75
Overall a good experience, despite some specific negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:33

Property Description

Convenient Amenities: Complimentary wireless internet access, a banquet hall, and a vending machine

Shuttle Service: Guests can catch a ride on the complimentary shuttle operating within 10 km

Featured Amenities: Including a 24-hour business center, a 24-hour front desk, and luggage storage

Enjoy the convenience and comfort of City Express by Marriott Matamoros. Book now for a memorable stay!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MAM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.2
Based on 118 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 9.28
Overall Experience: 8.75
J
Julio • couple • mx
7
MÁS POR MENSAJITO!
Pros:

En general bien costo beneficio

Cons:

No sirvió el aire acondicionado

2026-06-20 • via Nuitee
V
Veronica • solo_traveller • mx
10
Excelente
Pros:

Excelente servicio

2026-06-17 • via Nuitee
D
Daniel • couple • mx
1
2026-06-15 • via Nuitee
G
Garcia • couple • us
10
2026-06-14 • via Nuitee
J
juan manuel • family_with_children • mx
10
Pros:

el desayuno excelente y la ubicacion tambien

2026-06-10 • via Nuitee
S
Sylvia • family_with_children • mx
10
2026-06-09 • via Nuitee
M
Martha Elliana • solo_traveller • mx
10
Pros:

Atención personal

2026-06-02 • via Nuitee
Y
Yeun Jung • family_with_children • mx
10
Pros:

아침 식사가 좋았음.

Cons:

TV 방송에서 스포츠가 너무 없음. 스포츠를 추가해 주었으면 좋겠음.

2026-06-01 • via Nuitee
G
Galvan • solo_traveller • mx
10
2026-05-15 • via Nuitee
M
Moises • solo_traveller • mx
9
2026-05-07 • via Nuitee
I
Ignacio • solo_traveller • mx
9
Pros:

La ubicación para mis necesidades

Cons:

Está poco actualizado

2026-05-06 • via Nuitee
V
Victor Manuel • solo_traveller • mx
10
Pros:

La Atención del Personal

2026-04-30 • via Nuitee
A
Alex • family_with_children • us
8
Great Hotel.
Pros:

Great Hotel, needs a better breakfast. The shuttle wasn’t working.

Cons:

Breakfast

2026-04-29 • via Nuitee
J
Julio • solo_traveller • mx
7
Bueno pero no hay mejores
Pros:

La ubicación

Cons:

La poca atención a los discapacidad

2026-04-28 • via Nuitee
M
Medellin • family_with_children • us
10
2026-04-25 • via Nuitee
L
Luisa • couple • us
10
Pros:

Todo el cuarto me gustó estaba muy cómodo

Cons:

Lo único que no me gustó fue que el AC no servía bien

2026-04-23 • via Nuitee
J
jose • couple • us
8
Nice stay rooms need some help
Pros:

Staff

Cons:

Room was very small, plumbing fixtures need updating

2026-04-16 • via Nuitee
M
Maria Fernanda • solo_traveller • mx
10
Pros:

Amabilidad de los empleados

2026-04-01 • via Nuitee
J
Julio • solo_traveller • mx
8
Más por menos
Pros:

Ubicación

Cons:

Alimentos

2026-03-28 • via Nuitee
M
Mauricio • family_with_children • mx
10
2026-03-19 • via Nuitee