City Express by Marriott Matamoros

Hotels
•
City Express
8.1 (261 reviews)
Av. Pedro Cárdenas 3993, Infonavit Buena Vista entre Calles Patriotismo y Del Trabajo , Matamoros , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly/helpful staff
Clean facilities
Comfortable beds
Generally good breakfast
Cons:
Air conditioning not cooling / hot corridors
Slow internet
Small breakfast area / insufficient space
Small or dated rooms; plumbing fixtures need updating
Uncomfortable pillows; limited accessibility for disabled

Categories

Cleanliness
8.6
Multiple reviews explicitly note clean facilities and good beds; overall cleanliness is a clear positive.
Service
9
Staff and personal attention are frequently praised ("Atención del Personal", "Excellent service", "Staff", "Amabilidad de los empleados"); service is a strong point.
Location
9.2
Location is repeatedly mentioned positively across reviews (many entries: "La ubicación"); location is one of the hotel's standout strengths.
Room Quality
6.8
Several complaints about air conditioning not cooling, hot hallways/elevator, uncomfortable pillows and some small/dated rooms and plumbing issues; room quality is noticeably mixed to below average.
Amenities
6.7
Negative mentions include slow internet, non-working shuttle, lack of sports on TV and insufficient breakfast-area space; amenities show notable weaknesses.
Value for Money
8
Mixed comments on cost/benefit ("En general bien costo beneficio", "A bit pricey"); value is generally acceptable but not exceptional.
Food and Beverage
7.6
Breakfast is often cited positively but with caveats (needs improvement, insufficient space, buffet noted); food quality is slightly above average but inconsistent.
Overall Experience
8.9
Overall impressions are generally positive (several 'Excelente' and 'Todo bien') despite amenity and room issues; staff and location lift the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:22

Property Description

Welcome to City Express by Marriott Matamoros!

Luxurious Accommodation: Enjoy a comfortable stay in our 4-star hotel with convenient room service and a 24-hour front desk. Stay connected with complimentary WiFi throughout the property.

Convenient Amenities: Benefit from free shuttle service and luggage storage for a hassle-free experience. Stay productive in our business center or keep up with your fitness routine in the on-site gym.

Free Parking and Easy Access: Rest assured with complimentary private parking. Located just 7 km from General Servando Canales International Airport, your journey to City Express will be a breeze.

Book now for an unforgettable stay at City Express by Marriott Matamoros!

Important information:

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that If you are planning a trip to the Matamoros-U.S. border and require functional accommodations, stay at City Express by Marriott Matamoros. You can choose between our 3 types of rooms: single with queen bed, double or superior, the last one with a kitchenette, ideal for cooking your meals.

Please note that If you're looking to keep up your exercise routine, our fitness center will be the perfect ally. In case you work remotely and need a meeting space, request it with our staff and they will make it suitable for you. Start every day with a complimentary american-style breakfast which includes coffee, fruit, bread, eggs, and compliments. Our strategic location offers easy access to the Matamoros Airport, the FINSA Industrial Park or the U.S. Consulate General.In your free time, visit the Museum of Contemporary Art of Tamaulipas, an important space for cultural dissemination in the state. Remember that at City Express by Marriott you are our priority.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MAM

Location

Guest Reviews

8.1
Based on 261 reviews
Cleanliness: 8.6
Service: 9
Location: 9.2
Room Quality: 6.8
Amenities: 6.7
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 8.9
A
Artiles • solo_traveller • mx
10
Pros:

Amabilidad del personal

2026-10-09 • via Nuitee
C
cynthia • solo_traveller • mx
10
2026-10-08 • via Nuitee
J
Juana • couple • us
1
Pros:

It’s close enough for me to visit my family

Cons:

The AC was not working well

2026-10-08 • via Nuitee
Y
Yuritzi • couple • us
10
2026-09-13 • via Nuitee
C
Chin Sung • extended_group • mx
7
Cons:

Me gustaria que la salsa para chi;aqui no sea tan pegajosa o pastosa. Faltan mas frutas

2026-08-25 • via Nuitee
D
Davila • solo_traveller • mx
10
Pros:

Las habitaciones con aire acondicionado y muy limpias

2026-08-14 • via Nuitee
C
Ch • solo_traveller • us
10
I really liked the room not too big just the right size.
Pros:

Very clean rooms and convenient . Staff very polite and professional will definitely stay again.

Cons:

N/A

2026-08-11 • via Nuitee
A
Alfonso Amieva Razo • solo_traveller • mx
8
Pros:

Buen desayuno. Y buenas camas y limpio

Cons:

Almohadas incómodas

2026-08-07 • via Nuitee
M
Michel • couple • mx
7
2026-08-06 • via Nuitee
J
Juan Jose • solo_traveller • mx
9
Pros:

La ubicación el trato del personal. El bufete la ubicación

Cons:

Todo excelente

2026-08-06 • via Nuitee
J
Juan Francisco • solo_traveller • mx
7
Pros:

Instalaciones de fácil acceso

Cons:

Internet muy lento y difícil acceso

2026-08-05 • via Nuitee
J
Juana • couple • us
10
Good
Pros:

The location was good

Cons:

The elevator was too hot and the hallway too and I have to change my room it’s was to hat too!

2026-08-03 • via Nuitee
R
Rubí • solo_traveller • mx
9
Pros:

Todo bien

Cons:

El clima no enfriaba

2026-07-24 • via Nuitee
O
Oscar Germán • solo_traveller • mx
10
Pros:

Clean facilities

Cons:

A bit pricey

2026-07-24 • via Nuitee
R
Rubí • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Todo bien

2026-07-24 • via Nuitee
L
Luis Javier • couple • mx
5
2026-07-20 • via Nuitee
G
Gerardo • family_with_children • us
10
Cons:

No me gustó que los pasillos se sienten calientes

2026-07-20 • via Nuitee
Y
Yohei • couple • mx
7
2026-07-15 • via Nuitee
J
jmz • solo_traveller • mx
7
Pros:

La atención del personal

Cons:

El desayuno y el área designada para ello, es insuficiente el espacio

2026-07-11 • via Nuitee
J
Julio • couple • mx
7
MÁS POR MENSAJITO!
Pros:

En general bien costo beneficio

Cons:

No sirvió el aire acondicionado

2026-06-20 • via Nuitee