Skyline Hanoi Hotel

Hotels
Independent
9.2 (100 reviews)
16 Trung Yen Lane, Dinh Liet Str., Old Quarter, Hanoi, 10000 , Hanoi , VN

Facilities

Free breakfast
Health or beauty spa nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Hot bath
Cons:
Limited parking
Expensive breakfast
No spa services
Noisy surroundings
Room without a window
Outdated bathrooms

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning cleanliness as a positive aspect and others pointing out issues like dirty floors and older towels.
Service
8.1
Service was generally praised as friendly and supportive, although a few guests had complaints about not getting the room they booked and needing to involve third-party services to resolve issues.
Location
8.4
The hotel is praised for its convenient location in the heart of the old town, making it easy for guests to explore the area.
Room Quality
6.3
Room quality received mixed reviews, with mentions of comfortable beds and hot bath, but also complaints about rooms lacking windows, outdated bathrooms, and dirty floors.
Amenities
6.8
Guests had varied opinions on amenities, with some appreciating the breakfast options and hot water availability, while others mentioned issues like limited breakfast choices at a separate location and lack of certain services like spa facilities.
Value for Money
6.2
Guests were split on the value for money, with some feeling the price was justified for the services offered, while others mentioned concerns about cleanliness, room quality, and misleading information.
Food and Beverage
7.4
Food and beverage services generally received positive feedback, with mentions of delicious breakfast options and street coffee nearby, although some guests wanted more variety or clearer information about meal locations.
Overall Experience
7.4
Most guests had a positive overall experience, highlighting aspects like the helpful staff, great location, and secure feeling while exploring the city.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:41

Property Description

Skyline Hanoi Hotel offers a perfect blend of comfort and convenience in the heart of Hanoi’s bustling Old Quarter.

Unmatched Location
Nestled just a stone's throw away from iconic attractions like Hoan Kiem Lake and Thang Long Water Puppet Theatre, you'll find yourself steps away from the vibrant culture and history of the city.

Comfort & Convenience
Our 15 air-conditioned rooms feature luxurious amenities such as minibars, LCD televisions, and deep soaking bathtubs, ensuring a relaxing retreat after a day of exploration.

Delicious Dining Options
Indulge in our complimentary buffet breakfast served daily, or take advantage of the 24-hour room service to savor exquisite meals in the comfort of your room.

Discover the charm of Hanoi with us at Skyline Hanoi Hotel—book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 100 reviews
Cleanliness: 7
Service: 8.1
Location: 8.4
Room Quality: 6.3
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.4
Overall Experience: 7.4
S
Sven couple se
6
2 days in Hanoi
Pros:

Location was perfect. In the middle of Old Quarter.
The reception was very helpful.

Cons:

No windows. The tap in the bathroom was loose. The safety box didn’t work at all.

2026-03-19 via Nuitee
M
Merche couple es
7
Bien ubicado
Pros:

La atención de los chicos de la recepción ue muy buena. Y la ubicación excelente.

Cons:

La limpieza es muy justita. Y para ir a desayunar has de ir fuera del hotel, a 2 calles y la calidad del desayuno muy baja.

2026-03-14 via Nuitee
M
Margaret solo_traveller ca
1
I booked a pick up from the airport didn’t happen. No one at the airport to greet me. More bad thing
Pros:

Breakfast was ok a bit of a walk but adequate

Cons:

Location

2026-03-02 via Nuitee
M
Manon couple fr
8
Un beau séjour à Hanoï
Pros:

Le personnel est adorable, présent et à l’écoute de nos demandes. L'hôtel est très bien situé dans le vieux quartier d’Hanoï c’est un bon rapport qualité/prix!

Cons:

Peu de pression pour se doucher au 7ème étage mais rien d'alarmant

2026-02-10 via Nuitee
G
Giulia couple it
8
Pros:

Il personale è super gentile e le stanze sono molto pulite

Cons:

La colazione purtroppo distante dal hotel e con poca scelta

2026-01-19 via Nuitee
K
Kobi couple il
8
2026-01-19 via Nuitee
G
Giulia couple it
8
2026-01-19 via Nuitee
S
safa couple ae
9
2026-01-07 via Nuitee
C
Chrissy couple gb
7
Simple city stay no frills
Pros:

Very easy to access in middle of old quarter, hot shower. The guy at the front desk downstairs was so helpful, we’d just got off a long bus journey and were bedding down for the night & he immediately sorted us a bus for sapa the next morning, organised it all & opened up breakfast earlier the next morning so we could eat before we set off. Such a good guy!!

Cons:

Bed was a little hard, but I wasn’t too bothered we just stayed for a night before a 6am bus

2025-12-31 via Nuitee
N
Nathan solo_traveller gb
5
Good location but beware the rooms are not as advertised.
Pros:

It's a great location in the centre of the old quarter. The staff are lovely. They have a room to store bags on checkout day.

Cons:

The rooms looked nothing like the photos and were nowhere near as nice. Functional but incredibly basic and not comfortable. The windows did not have a seal and kept none of the noise out. I think it's way overpriced vs other hotels I have stayed at within the area

2025-12-05 via Nuitee
T
thierry couple fr
6
Bien pour un court séjour dans le vieux quartier
Pros:

L emplacement !! Plutôt calme puisque dans une petite allée. Lits confortables

Cons:

Éclairage salle de bain insuffisant. Odeur de moisissures. Clim qui fuyait

2025-12-05 via Nuitee
M
Mộng Thuý solo_traveller vn
7
Pros:

Gần khu phố Tây Tạ Hiện.

Cons:

Bữa sáng quá đơn giản và không thay đổi món cho 2 ngày.

2025-11-29 via Nuitee
H
Henrique couple se
8
2025-11-23 via Nuitee
P
Pedro couple cl
5
Buena Ubicación, nada más.
Pros:

Lo mejor la ubicación, muy buena.

Cons:

Creo que las fotos son bastante mejores de lo que es en realidad.

2025-11-22 via Nuitee
A
Alviz extended_group ph
4
Pros:

Location, it’s near everywhere.

Cons:

Shower water too low to none, breakfast is in another hotel (had to walk for about 200m), TV didn’t work at all the whole time we were there. I hope the management fix this permanently.
But they were kind enough to hold our luggage for 2 days (we were in Sapa) prior our actual check-in.

2025-11-16 via Nuitee
N
Nadezhda couple ru
3
Фото не соответствуют действительности
Pros:

Расположение удобное

Cons:

За эти деньги можно снять более хороший отель. Переночевали ночь и не стали продлевать. Отель очень старый, неприятный запах в номере, вместо мягкого изголовья, были самоклеющие обои.

2025-10-11 via Nuitee
R
Roman extended_group md
7
Уставший отель
Pros:

Расположение и персонал. Спасибо за сохранение сумок до отъезда

Cons:

Отель маленький, тесный и довольно потрёпан. Вроде как на фотографиях, но когда внутри номера ощущение потрепанности. Завтрак находится в другом отеле, не плохой.

2025-10-07 via Nuitee
K
Kim couple au
4
Pros:

The staff were very friendly and kind. Room was ready early. Location is great.

Cons:

This is not a 3 star hotel. The room was very small and very hot when we arrived. Dirty walls and wallpaper peeling off. We paid extra for a nicer room too so I don’t know what the most basic rooms are like. The shower barely worked - got water out of about half the shower head. It was like a tiny trickle. Bed sheets were old and worn.

2025-10-07 via Nuitee
T
Tomer solo_traveller us
10
Pros:

The staff were very friendly and helped me with everything

2025-10-01 via Nuitee
A
Alexan couple vn
10
Pros:

The staff are very enthusiastic and attentive, helped me a lot, the room is clean and cleaned every day

2025-09-29 via Nuitee