Donald Gordon Hotel and Conference Centre

Hotels
8.6 (1521 reviews)
421 Union Street , Kingston , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly service
Good location
Cons:
Noise issues at night
Bathroom layout
Some amenities outdated

Categories

Cleanliness
8.15
Rooms were nice and clean but in need of some upgrading and looking a bit tired.
Service
8.91
The hotel went above and beyond our expectations to accommodate our request.
Location
9.15
Perfect spot to stay if you are doing something at the university, and close to waterfront.
Room Quality
8.29
Loved the room, spacious and clean, homey, but bathroom layout was poor.
Amenities
8.13
Basic amenities with some notable deficiencies like pool area management.
Value for Money
8.39
Good ratio of quality to price despite a bit of distance to the center.
Food and Beverage
9.15
Exceptional breakfast and good lunch options provided during meetings.
Overall Experience
8.61
Mixed sentiments but overall a comfortable stay with pleasant service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:31

Property Description

Luxurious Accommodations
Experience comfort and convenience at Donald Gordon Conference Centre. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a coffee maker. Free toiletries and a hairdryer are also provided for your convenience.

Exceptional Services
Enjoy a hassle-free stay with our 24-hour front desk and meeting room facilities. Benefit from complimentary breakfast and free WiFi throughout the property. Take advantage of our free parking to explore nearby attractions such as Richardson Stadium and Portsmouth Olympic Harbour.

Ideal Location
Nestled in a serene residential area near Queens University, our hotel offers a peaceful retreat just minutes away from downtown Kingston. Book now for a memorable stay at Donald Gordon Conference Centre.

Important information:

No smoking or vaping are permitted in the property.

As of Monday, September 20, 2021, the Donald Gordon Hotel and Conference Center at Queen’s University requires guests to be Fully Vaccinated (final dose, plus 14 days) against COVID-19, in accordance with Queen’s University’s Mandatory Vaccination Policy. Proof of vaccination with one piece of government issued ID will be required at the time of check-in. Guests who are not Fully Vaccinated will be provided recommendations for alternative hotels with one of our accommodations partners.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1521 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.15
Room Quality: 8.29
Amenities: 8.13
Value for Money: 8.39
Food and Beverage: 9.15
Overall Experience: 8.61
J
John couple ca
10
2026-05-23 via Nuitee
J
John couple ca
10
2026-05-23 via Nuitee
J
John couple ca
10
2026-05-23 via Nuitee
L
Laura solo_traveller ca
8
Great location so would serious;y consider staying there again.
Pros:

Room was clean, and spacious, and parking was was very convenient. Staff were professional and helpful, and the breakfast was excellent.

Cons:

Probably a one off, but had some issues with the door key not working upon arrival. Took 3 trips to the front desk, and the help of the custodian to fix the issue. I was on a deadline for an event so just made it in time. Would have much preferred to relax for 20-30 minutes after a long drive.

2026-05-22 via Nuitee
Y
Yan solo_traveller ca
10
2026-05-20 via Nuitee
C
Christelle couple fr
7
2026-05-20 via Nuitee
D
Dominique couple ca
9
2026-05-19 via Nuitee
P
Peter solo_traveller ca
7
Pros:

Hotel is easy to find, c.ose to central corre of Kingston (bt car)

Cons:

Breakfast was included, but tasted as if it had been prepared the day before and warmed up.

2026-05-19 via Nuitee
M
Marion couple ca
8
100% worth staying at if you are there for Queens picks ups and drop offs or business.
Pros:

Breakfast is the best here by far.
Hotel layout is nice and the location to Queens the best. Easy parking.

Cons:

I found the bed almost too soft. My wife was fine being lighter. I sunk pretty deep. Its the softest hotel bed I have encountered. Not sure if all the rooms were like that.

2026-05-17 via Nuitee
S
Susan solo_traveller ca
7
2026-05-16 via Nuitee
N
Nash solo_traveller ca
8
Pros:

Convenient for our needs. Quiet location. Close to air canada bus connector.

Cons:

Access to restaurants close by.

2026-05-16 via Nuitee
V
Vera couple it
9
2026-05-14 via Nuitee
C
Carol family_with_children ca
9
Pros:

breakfast was outstanding

2026-05-13 via Nuitee
S
Susanne couple de
8
2026-05-11 via Nuitee
N
Nicole solo_traveller ca
8
Pros:

The old world feel . The staff at the breakfast buffet were exceptional

Cons:

The bed was very uncomfortable

2026-05-11 via Nuitee
J
Jayne solo_traveller gb
8
Great room
Pros:

Friendly staff.
Large room with large comfortable bed. Tea/coffee facilities & fridge in the room. Large bathroom with toiletries provided.
Spotlessly clean
45 min walk to downtown, but lovely lakeside walk for much of it.
Hot & cold breakfast available. Plenty of choice & tasty dishes.

Cons:

Bathroom shower very antiquated, not very powerful and only lukewarm water available in the evening.
Bar facilities limited to conference groups. Dining facilities reduced depending on conferences.

2026-05-11 via Nuitee
Y
Yunqi family_with_children ca
10
2026-05-11 via Nuitee
F
fiona couple ch
7
2026-05-09 via Nuitee
I
Isabelle couple ca
9
Un bon rapport qualité prix.
Pros:

Cet établissement appartient à l’université Queens. C’est un peu plus cher que d’autres options mais nous en bons eu pour notre argent. Nous avons eu un excellent déjeuner.

2026-05-09 via Nuitee
R
Robyn couple ca
8
Comfortable, clean, great breakfast
Pros:

Full breakfast was excellent

Cons:

The building and decor is dated but not in a charming "historic house" way

2026-05-04 via Nuitee