Courtyard by Marriott Hot Springs

Hotels
•
Courtyard by Marriott
9.2 (470 reviews)
200 MARRIOTT COURT , Hot Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
No included breakfast
Uncomfortable bedding
Shower issues

Categories

Cleanliness
8.8
While generally clean, some issues like uncomfortable bedding and cleaning concerns were raised.
Service
10
Staff described as very friendly, accommodating, and helpful in enhancing the experience.
Location
9.8
Convenient location near attractions, contributing positively to guests' overall experience.
Room Quality
9.3
Rooms were noted as comfortable, with some varying experiences regarding bedding.
Amenities
8.8
Amenities like lobby space for leisure were appreciated, but missing breakfast affected rating.
Value for Money
8.8
Guests expressed concerns about the lack of included breakfast despite the price.
Food and Beverage
8.3
Breakfast not included and some guests noted issues with beverage availability.
Overall Experience
9.8
Overall, guests enjoyed their stay and appreciated the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:22

Property Description

Luxurious Indoor Pool and Dining Experience
Experience ultimate relaxation with our indoor pool and treat yourself to delicious meals at our onsite restaurant.

Comfortable Rooms with Modern Amenities
Each room is equipped with air conditioning, a coffee machine, and a private bathroom with free toiletries for your convenience.

Convenient Facilities and Services
Stay active at our fitness centre, unwind in the shared lounge, and take advantage of our laundry facilities during your stay.

Book now at Courtyard by Marriott Hot Springs for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 470 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.8
K
Kelly • couple • us
9
Good location, good value and very clean
Pros:

The staff was EXCELLENT and so friendly and helpful.

Cons:

everything was great except the temperatures. The room didnt get cold enough and the LOBBY WAS FREEZING. Could not sit in lobby where food was cuz it was too cold.

2026-06-08 • via Nuitee
T
Toni • family_with_children • us
8
Pros:

Close to activities and food. Friendly staff and clean rooms.

Cons:

The sofa bed needs updating you can feel the springs and they are not very clean looking.

2026-06-07 • via Nuitee
A
Ashley taylo • solo_traveller • us
6
Staff were nice, situation was bad
Pros:

Most of the staff were really nice and the hi holdel

Cons:

Well, we didn't get there until about 830 at night, and he said something about the system changing, so he never got our room in the system. So we never got keys. So anytime we needed to go in and out of the room, we had to get a member of the staff to use their card. Come all the way up to the 4th floor and let us in the room. So it's kind of like you were hostage in a room because you didn't want to keep calling the staff back up there to let you in and out. Then, I did not get the room that I paid for I paid for the king one bed suite and just got a regular one bedroom. After holding back twice because I didn't wanna leave the room. I finally had to and go to the car to get something I come back in need to go upstairs. And he told me I had to wait because there was a line which was fine, then I turned around. So I talked to my family and he hollowed my name and said, come on! and I told my family, "y'all give me a second, I'm gonna go up there". I mean, probably about 15 seconds. He goes up and leaves me and so I run to the next elevator to catch him and he never comes to my room. I had to call the front desk and get someone to let me in. It was fixed the next afternoon by someone who was sweet, but they never compensated me from the wrong room since I paid extra. Also, THE COUCH WAS A HARD AS ROCKS

2026-06-06 • via Nuitee
S
Syed • family_with_children • us
9
2026-06-03 • via Nuitee
W
Wendy • couple • us
9
2026-06-02 • via Nuitee
R
Rachel • family_with_children • us
9
2026-06-01 • via Nuitee
O
Oehler • couple • us
10
Pros:

Close to downtown and friendly staff.

2026-05-30 • via Nuitee
D
Darla • family_with_children • us
7
Pros:

Stayed at different places while traveling ..did not eat breakfast because it was not complimentary and the coffee was almost clear with basic coffee creamer and sugar ..the staff was very friendly and accommodating but for the price breakfast should have been included…also the bathrooms had signs asking you to reuse your towels ..the parking lot had signs park at your own risk with no cameras seen other than one behind a tree

2026-05-30 • via Nuitee
A
Addison • solo_traveller • us
10
2026-05-24 • via Nuitee
H
Holly • couple • us
10
2026-05-20 • via Nuitee
K
Kianna • couple • us
8
2026-05-18 • via Nuitee
V
Vera • solo_traveller • de
7
2026-05-11 • via Nuitee
C
Coleman • solo_traveller • us
8
2026-05-11 • via Nuitee
T
Traci • couple • us
10
Pros:

Clean abs comfortable. Staff was pleasant

Cons:

Good location

2026-05-06 • via Nuitee
D
Danielle • couple • us
10
2026-05-04 • via Nuitee
L
Lana • solo_traveller • us
10
Pros:

It was wonderful! Everything we wanted!

Cons:

Nothinh.

2026-04-24 • via Nuitee
R
Randy • couple • us
10
Great, friendly, helpful and professional staff.
Pros:

Great location, easy access. Quiet area.

Cons:

No dislikes.

2026-04-20 • via Nuitee
S
Sean • extended_group • us
10
Always on point, very comfortable!
2026-04-16 • via Nuitee
E
Elby • couple • us
10
Pros:

Friendly staff and cleanliness

Cons:

Na

2026-04-11 • via Nuitee
L
Linda • couple • us
9
2026-03-22 • via Nuitee