Citybox Bergen City

Hotels
8.2 (9617 reviews)
Nygårdsgaten 31 , Bergen , no
+4755312500

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 9617 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
T
Triana • solo_traveller • es
8
2026-07-04 • via Nuitee
A
Antal Erika • solo_traveller • ro
10
Pros:

Nagyon tiszta, kényelmes, jó elhelyezkedésü, csendes szoba. Finom reggeli.

Cons:

-

2026-07-04 • via Nuitee
O
Olesya • couple • il
10
Pros:

Отличное место! Номер небольшой, но очень чистый. Очень удобный матрас и подушки. Легкость регистрации. Вернемся сюда через пару дней на обратном пути :)

Cons:

Абсолютно ничего:) не хватает парковки, но тут уж ничего не поделаешь:)

2026-07-04 • via Nuitee
M
Manor • couple • gb
2
Pros:

Location is good and the room was clean

Cons:

The room backed onto a courtyard with a restaurant/bar so we had the pleasure of listening to that until the early hours. In addition, the person in the room next door was smoking throughout the night….we could see him hanging out the window and the smoke came right through our window. The temperature control in the room didn’t work and the room was so hot (and smelled of cigarettes), but it was impossible to sleep with the windows open due to the noise and smoking neighbour. We were up all night.

2026-07-04 • via Nuitee
T
tepstad • solo_traveller • no
8
2026-07-04 • via Nuitee
R
Robyn • solo_traveller • au
9
Good Value, Central Location
Pros:

The location was covenient to sights, supermarkets and transport, and the automated checkin functioned beautifully. The room was a good size, very clean and comfortable. They were in the process of making a new kitchen, and the temporary kitchen facilities were a little tight but still useful especially when on a budget.

2026-07-04 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
2026-07-04 • via Nuitee
Z
Ziortza • family_with_children • es
9
2026-07-04 • via Nuitee
P
peter • solo_traveller • au
7
2026-07-04 • via Nuitee
S
stebel • solo_traveller • pl
9
2026-07-04 • via Nuitee
A
andalou • solo_traveller • fr
7
Pros:

La situation de l'hôtel

Cons:

Le petit déjeuner

2026-07-04 • via Nuitee
Z
Zsolt • solo_traveller • hu
9
2026-07-04 • via Nuitee
K
Katia • solo_traveller • fr
8
Bien situé mais cher
Pros:

L’emplacement, le confort du matelas, la decoration, la cuisine et la gentillesse du personnel

Cons:

La propreté des toilettes insuffisantes lors de mon arrivee et l absence de housse de matelas correcte et le prix tres elevé

2026-07-04 • via Nuitee
J
Juha • solo_traveller • fi
10
2026-07-04 • via Nuitee
G
Grajdek • couple • pl
10
Great people great service we was like a donut 🍩 in butter
Pros:

All

Cons:

Nothing

2026-07-03 • via Nuitee
A
Askin • couple • de
5
Preis Leistung mangelhaft.
Pros:

Lage

Cons:

Enttäuschender Aufenthalt. Das Zimmer wurde nicht gereinigt und Handtücher müssen selbstständig abgeholt werden. Von einem Hotel erwarte ich mehr Service. Nicht empfehlenswert.

2026-07-03 • via Nuitee
L
Leonore • couple • ch
7
Gut und sauber
Pros:

ca. 10 min Fussmarsch bis ins Zentrum, Betten sehr gut, bequem

Cons:

Die Lüftung war direkt oberhalb des Bettes plaziert und lief permanent (eiskalter Luftstrom)

2026-07-03 • via Nuitee
G
Guillermo • couple • no
7
2026-07-03 • via Nuitee
T
Timothée • couple • fr
3
Bien pour les activité autour. 0 pour l'hôtel au vu du prix de base
Pros:

La propreté et l'emplacement (bien qu'il faille marché assez longtemps de la gare ou pour aller sur la place centrale)

Cons:

Les travaux, le prix de la chambre pour deux jours est extrêmement cher pour au final rien. Pas de café, tout était en travaux, mais par contre pas de remboursement possible. Franchement pas terrible.

2026-07-03 • via Nuitee
V
Vanessa • solo_traveller • gb
5
2026-07-03 • via Nuitee