Citybox Bergen City

Hotels
8.2 (9279 reviews)
Nygårdsgaten 31 , Bergen , no

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 9279 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
E
EFTHYIMIA • couple • gr
4
Cons:

The breakfast was miserable,one slice of toast and one egg, little salad and two smaii slices of fruitd.
Also we adked the stuff to increase the heat,as the room was cold and did nothing.

2026-05-30 • via Nuitee
M
Michael • solo_traveller • at
8
Pros:

Man kann Frühstück dazu buchen.

Cons:

Das inkludierte Frühstück war etwas wenig.

2026-05-30 • via Nuitee
H
Henry • couple • pt
7
Robotic
Pros:

Position

Cons:

It is a bit gloomy without any staff. It felt as if we were robots staying in an hotel staffed by robots for robots.

2026-05-30 • via Nuitee
T
Tove • solo_traveller • no
10
2026-05-30 • via Nuitee
C
Connie • solo_traveller • ca
10
This was my first trip to Bergen and it was nice to stay at a place that was clean and within walking distance to beauti
Pros:

The property was clean, easy to access and inviting and walking distance to things to see in Bergen. Bed was comfortable and bathroom was spacious.

2026-05-30 • via Nuitee
E
Eiko • solo_traveller • jp
8
Pros:

駅から近く、観光に便利でした。

Cons:

洗濯をしたかったのですが、
時間が決まっていたり、洗剤を自分で用意しないといけなかったり、結局使いませんでした。

2026-05-30 • via Nuitee
S
Seren • solo_traveller • tr
7
Pros:

Konumu gayet iyi, odalar temiz.

Cons:

kahvaltı dahil değil öyle zannedip seçmiştim. Yandaki kafeyle anlaşmalı ve indirimli kahvaltı hakkı oluyor, kahvaltının içeriği de yeterli değildi.

2026-05-30 • via Nuitee
S
Satenik Karapetyan • family_with_children • am
10
2026-05-30 • via Nuitee
A
Ana Belén • couple • es
8
2026-05-30 • via Nuitee
K
Kim • extended_group • ca
8
Quick and comfortable stay.
Pros:

Clean and recently renovated rooms.

Cons:

Because they are renovating some of the common spaces are not yet set up.

2026-05-30 • via Nuitee
M
Montserrat • solo_traveller • es
8
Cons:

no té on posar la maleta ni cap prestatge per a la roba

2026-05-30 • via Nuitee
D
Didar • solo_traveller • tr
8
2026-05-29 • via Nuitee
Y
Yousra • solo_traveller • be
8
2026-05-29 • via Nuitee
K
Kristine • solo_traveller • no
9
2026-05-29 • via Nuitee
M
Manuel • solo_traveller • at
6
2026-05-29 • via Nuitee
R
Ritchie • couple • ca
9
2026-05-29 • via Nuitee
A
Aloha • couple • us
7
Pros:

Good enough stay for a few days

2026-05-29 • via Nuitee
R
Ricardo • family_with_children • es
4
Disappointing
Pros:

The bed and pillow are confortable and the staff from the hotel was nice.

Cons:

Disappointing breakfast in the next door restaurant - it took hours, charged 20euros for a sandwich with “plastic” bread, warm yogurt with a tsp of granola and half of an orange slice. We asked for a crib and it was not in the room already, there were no towels, the shower had didn’t close at the bottom - there was water all over the place and the room was freezing (the temperature control doesn’t work.

2026-05-29 • via Nuitee
B
Birgitta • solo_traveller • se
10
Bergen är en vacker stad
Pros:

Bra hotell, dyrt dock utan frukost.

Cons:

Priset

2026-05-28 • via Nuitee
M
Malene • couple • no
7
2026-05-28 • via Nuitee