Citybox Bergen City

Hotels
8.2 (10126 reviews)
Nygårdsgaten 31 , Bergen , NO

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Location

Guest Reviews

8.2
Based on 10126 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
I
Isak • solo_traveller • no
5
2026-09-19 • via Nuitee
J
JORGE • solo_traveller • es
7
2026-09-19 • via Nuitee
P
PEI HSUN • solo_traveller • tw
8
Pros:

The hotel’s location is excellent. From the airport, it’s easy to get there by tram followed by a short walk. For first-time visitors, the location is very convenient. The train station is also within a 10-minute walk, which is especially convenient for travelers with luggage. Most of the attractions are within walking distance as well, making it very easy to get around.

Breakfast is provided in partnership with a nearby restaurant. There are a few set-menu options, and the overall value for money is quite good.

There are also two supermarkets near the hotel, which is very convenient for guests who prefer to prepare their own food or simply enjoy browsing supermarkets.

However, the room is quite small. Some corners of the bathroom were not as clean as they could have been, and I even found a piece of tissue paper under the bed. The overall cleanliness could be improved. The soundproofing is also not very good.

2026-09-19 • via Nuitee
S
Sander • solo_traveller • nz
7
2026-09-19 • via Nuitee
J
JORGE • solo_traveller • es
7
2026-09-19 • via Nuitee
K
Kirti • solo_traveller • us
8
Pros:

Clean and convenient

2026-09-18 • via Nuitee
J
Jennifer • couple • au
8
Convenient, new shared kitchen was well organised and kept clean and tidy
Pros:

Location near train line, easy walking distance

Cons:

Only one washing machine and dryer

2026-09-18 • via Nuitee
M
Martin • couple • ch
5
Okay
Pros:

Personal !!

Cons:

Lüftung war zulaut
Badezimmer zu kalt ( keine Möglichkeit zu heizen)

2026-09-18 • via Nuitee
F
Frank • couple • de
7
Gut und funktionell.
Pros:

Gutes Hotel-Konzept. Vom CheckIn bis zum Verleih von Regenschirmen bzw. Powerbanks - alles ist unkompliziert.

2026-09-18 • via Nuitee
M
Mireille • couple • fr
9
Très bon séjour à Bergen
Pros:

L'hôtel est très bien situé près de la gare, accessible à pied.
Emplacement à environ 15 mn à pied du centre historique. Commerces à proximité.
Chambre spacieuse, propre et calme. Cuisine commune pratique.
Bien qu'il y ait un système automatique pour le check in, check out, nous avons toujours vu du personnel sur place.

Cons:

RAS

2026-09-17 • via Nuitee
J
Jean • couple • fr
7
Très bonne situation, petit déjeuner inclus à améliorer
Pros:

La situation près du centre-ville et l’atteinte facile avec le trail express à partir de l’aéroport

Cons:

Le petit déjeuner, très chiche, sans vraiment de choix, avec un service lent et très peu de choix

2026-09-17 • via Nuitee
S
Sebastian • solo_traveller • at
5
Pros:

Gutes Frühstück

Cons:

Bad hat nach Klo gestunken
Zimmer war neben dem Lift und total hellhörig
Handtücher wurden nicht gewechselt obwohl sie am Boden lagen

2026-09-17 • via Nuitee
K
Kirsty • extended_group • gb
8
Lovely stay - would stay again!
Pros:

Very clean, great location, comfy room

Cons:

Could have done with more towels and a kettle in the room.

2026-09-17 • via Nuitee
A
Ayleen • solo_traveller • de
10
Pros:

Die Lage ist super. Es befindet sich eine Tiefgarage nebenan nicht weit von der CityBox entfernt. Die Lage ist sehr zentral. Wir sind gerne dort.

Cons:

Das Frühstück im daneben gelegenen Café lohnt sich für den Preis allerdings nicht.

2026-09-17 • via Nuitee
B
Bernard • couple • ru
7
2026-09-17 • via Nuitee
M
Manu • solo_traveller • in
9
2026-09-17 • via Nuitee
P
Patricia • solo_traveller • at
8
Pros:

Der Self check in war praktisch und einfach und das Hotel war gepflegt und sauber

Cons:

Der Föhn war ein Witz. Und sobald man es bemerkt ist es zu spät weil nach dem Duschen mit nassen Haaren zur Rezeption zu laufen u um einen Föhn zu betteln der besser funktioniert.das wäre mir sehr umständlich vorgekommen

2026-09-17 • via Nuitee
B
Beryl • solo_traveller • us
8
2026-09-17 • via Nuitee
G
gabriela • couple • us
1
Dirty, wont stay again
Pros:

Dirty bathroom, clogged shower drain (full of hair)

Cons:

Dirty

2026-09-16 • via Nuitee
J
James • couple • au
8
2026-09-16 • via Nuitee