Citybox Bergen City

Hotels
8.2 (9382 reviews)
Nygårdsgaten 31 , Bergen , no

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 9382 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
M
Mel extended_group es
9
2026-06-13 via Nuitee
J
JINSHENG couple tw
7
2026-06-13 via Nuitee
M
Miyoko couple jp
6
Pros:

システムがシンプルでわかりやすい

Cons:

自分たちには価格がちょっと高い 

2026-06-13 via Nuitee
M
Maria couple it
10
2026-06-13 via Nuitee
S
Steinar couple no
5
2026-06-13 via Nuitee
K
Karin solo_traveller de
8
Pros:

Die Lage ist prima, fußläufig ist das Zentrum gut zu erreichen. Check- in war einfach. Die Zimmer sind ruhig und sauber, die Betten bequem. In unmittelbarer Nähe kann man im Parkhaus parken. Ein Supermarkt liegt gleich gegenüber.

Cons:

Das Zimmer und Bad sind etwas klein. Wir haben es mit Frühstück gebucht, waren aber enttäuscht, dass es so wenig zu essen gab. Man konnte zwischen drei Varianten wählen, aber die Grundgage ist jeweils nur ein Toast. In einem Gläschen kam noch etwas Joghurt mit wenig Müsli dazu. Es war wenig, aber liebevoll angerichtet.

2026-06-13 via Nuitee
M
Mary solo_traveller us
10
Very pleasant stay in every way.
Pros:

Location, congenial and helpful staff, room was comfortable

Cons:

All Citybox hotels need to use luggage racks to hold the luggage - only option is to put the luggage on the clean bed or on the floor.

2026-06-13 via Nuitee
A
Alessandro couple it
7
Pros:

Camera carina e ben strutturata ma non grandissima. La porta non si chiudeva all’uscita, armadio assente. Va bene per una notte. Colazione non a buffet e molto risicata, scelta fra tre piatti

2026-06-13 via Nuitee
S
Susan couple us
10
Citybox Bergen has great location and clean/basic rooms.
Pros:

The location is perfect in that it's 10 minute walk to the train station. Check-in/out is all done by kiosk, which worked for us. There is a staff person who was helpful. It was easy to store luggage before check-in. It was a pleasant walk to all parts of Bergen.

2026-06-13 via Nuitee
D
Domenico couple it
9
Nel complesso soddisfacente
Pros:

Posizione e funzionalità

Cons:

Poco spazio in camera

2026-06-13 via Nuitee
T
Tone Kristin Labrå solo_traveller no
7
Pros:

Rent, sentral beliggenhet og mye for pengene.

Cons:

Lite rom. Ikke mulighet for å gå rundt senga.

2026-06-13 via Nuitee
S
SERGE couple fr
8
Cons:

Accueil au moyen d’une borne

2026-06-13 via Nuitee
J
JINSHENG couple tw
7
2026-06-13 via Nuitee
D
Dä STEFF solo_traveller pt
8
2026-06-12 via Nuitee
I
Ingolf couple no
8
2026-06-12 via Nuitee
M
Mary solo_traveller us
10
Excellent location in Bergen, CityBox accommodations are consistently good.
Pros:

Location, staff assist as necessary, good room accommodations.

2026-06-12 via Nuitee
G
Ganea solo_traveller ro
7
Very nice experience
Pros:

Central and clean

Cons:

Kitchen

2026-06-12 via Nuitee
S
Sara couple pt
8
Bom para descansar ao final do dia
Pros:

O hotel beneficia de uma localização excelente e oferece todas as comodidades necessárias para uma estadia confortável. Sem luxos desnecessários, tem tudo o que é preciso para descansar e recuperar energias depois de um dia de passeio ou trabalho.

Cons:

O pequeno-almoço é bastante básico e todo o conceito do hotel assenta numa experiência muito automatizada, pensada para que os hóspedes não precisem de interagir com ninguém durante a estadia. Embora exista apoio disponível caso surja alguma questão, senti falta do contacto humano e de uma receção mais personalizada. Ter alguém presente para nos receber e dar as boas-vindas tornaria a experiência mais acolhedora e próxima.

2026-06-12 via Nuitee
E
Eva solo_traveller se
8
Pros:

Rent, fräscht, centralt läge, tyst. Uppskattade bra mörkläggningsgardiner. Bra med gästköket för att kunna göra eget te/kaffe. Tyckte om möjligheten låna/hyra stort paraply. Skönt slippa tv på rummet.

Cons:

Saknade ytterligare en stol i rummet och lite fler krokar/hylla i badrummet. Några fler galgar.

2026-06-11 via Nuitee
K
Kathleen couple us
5
2026-06-11 via Nuitee