Alpenhotel Fleurs de Zermatt

Hotels
8.7 (3782 reviews)
Unterer Mattenweg 41 , Zermatt , CH
+41 27 966 31 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service
Unsatisfactory breakfast

Categories

Cleanliness
9.04
Generally good cleanliness, but not specifically mentioned.
Service
7.51
Service was noted as very poor in one review.
Location
9.55
Location is excellent and convenient to central areas.
Room Quality
9
Rooms are well-appointed and comfortable.
Amenities
9.03
Amenities include a spa and pool, contributing to a good stay.
Value for Money
9.19
Perceived value was good based on facility quality.
Food and Beverage
7.04
Breakfast options were considered poor in one review.
Overall Experience
9.21
Overall experience was positive despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Luxurious Alpine Retreat
Located in Zermatt, The Alpenhotel Fleurs de Zermatt is a haven of tranquility. The hotel, renovated in 2013, boasts a wellness area with a hot tub and sauna, perfect for relaxation.

Elegant Rooms with Stunning Views
The bright Alpine-style rooms are furnished with modern amenities like cable TV and Nespresso machines. Guests can enjoy breathtaking Matterhorn views from the south-facing rooms with balconies.

Convenient Location and Exceptional Service
With a short walk to the train and funicular stations, exploring Zermatt is a breeze. Indulge in a delicious buffet breakfast each morning before heading out.

Experience the beauty of Zermatt at The Alpenhotel Fleurs de Zermatt and book your stay today!

Important information:

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3782 reviews
Cleanliness: 9.04
Service: 7.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 7.04
Overall Experience: 9.21
S
Simone • couple • ch
10
Relax im Komfort!
Pros:

Das Zimmer mit Balkon und Matterhorn Aussicht einfach traumhaft, alles sauber und modern. An jedes Detail gedacht!

Auch die Spa sehr empfehlenswert!

2026-10-13 • via Nuitee
U
Urs • couple • ch
7
Wir haben nur eine Nacht gebucht und können nicht viel darüber aussagen.
2026-10-12 • via Nuitee
S
Steve • solo_traveller • au
9
Pros:

Modern clean room with lovely staff. It just felt safe and secure.

Cons:

Nothing to mention.

2026-10-12 • via Nuitee
M
Markus • extended_group • ch
8
2026-10-12 • via Nuitee
B
Beatrix • couple • ch
9
2026-10-11 • via Nuitee
H
Hans Rudolf • couple • ch
8
Pros:

gut

Cons:

Ausführung der Zimmerreinigung (von 3 nur 1x zeitlich gut)

2026-10-11 • via Nuitee
M
Małgorzata • solo_traveller • pl
9
2026-10-10 • via Nuitee
M
Martina • extended_group • ch
8
2026-10-10 • via Nuitee
M
MOHIT • family_with_children • ch
9
It was a good stay, it was my second time staying there.
Pros:

Really likes the rooms and how queit they were.

2026-10-09 • via Nuitee
V
Vitor • couple • br
9
Excelente escolha
Pros:

Excelente localização e facilidades do SPA

Cons:

A banheira do nosso quarto nao estava funcionando

2026-10-08 • via Nuitee
J
jörg • couple • ch
9
Gute Ausgangslage für Zermatt
Pros:

Schöne Ausstattung, modern freundlich, gutes Frühstück. Super Lage, ruhig, gerne wieder

Cons:

Nichts

2026-10-08 • via Nuitee
G
Gabriella • couple • ch
9
2026-10-08 • via Nuitee
S
Sabine • family_with_children • ch
9
2026-10-08 • via Nuitee
I
Ivan • solo_traveller • us
10
Amazing value for money in Zermatt
Pros:

A true hidden gem in Zermatt, just a five-minute walk from the train station!To be honest, I wasn’t expecting much, as the price was very reasonable and I was traveling solo. But the hotel genuinely exceeded my expectations. From the beautifully appointed room and the quality of the bathroom to the lovely spa facilities, everything felt like a true four-star experience.

Exceptional value for money, especially in Zermatt! I would definitely stay here again and highly recommend it.

Cons:

Nothing

2026-10-08 • via Nuitee
H
HUMOUD • couple • sa
7
2026-10-07 • via Nuitee
B
Bruno • solo_traveller • ch
9
Gerne wieder
Pros:

- sehr gute Lage
- reichhaltiges Frühstücksbuffet
- komfortables Zimmer

2026-10-07 • via Nuitee
M
Monika • family_with_children • ch
9
Gemüdlich
2026-10-07 • via Nuitee
A
Alansari • solo_traveller • kw
10
Pros:

الاستقبال والنظافه والموقع والاطلاله على المدينة

Cons:

لا يوجد

2026-09-19 • via Nuitee
C
Cuche • couple • ch
9
2026-09-18 • via Nuitee
C
Christian Remo • couple • ch
9
Wir kommen gerne wieder, vielen Dank!
Pros:

Ein wunderbares Zimmer mit sensationeller Aussicht und zwei Balkonen. Ein absoluter Traum.
Frühstück war ebenfalls lecker und das Personal sehr freundlich.

Cons:

Wir hatten eine schöne Zeit, möchte nichts bemängeln.

2026-09-18 • via Nuitee