Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Room quality concerns
Pricing complaints

Categories

Cleanliness
8.39
Some reviews indicated issues with cleanliness in areas such as the pool.
Service
9.86
The staff was described as very helpful and caring.
Location
9.9
Perfectly located in a forest, providing tranquility.
Room Quality
8.35
Rooms are worn out and have maintenance issues.
Amenities
10
Excellent amenities like the spa, pool, and breakfast were highly rated.
Value for Money
8.88
Some guests felt pricing was not justified for the experience.
Food and Beverage
8.84
Breakfast was highlighted positively but also noted to be pricey.
Overall Experience
9.39
Overall positive sentiments despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:20

Property Description

Luxurious Accommodations with Stunning Views
Experience the ultimate relaxation at WE Hotel Jeju with rooms featuring Ondol flooring and picturesque ocean or mountain views. Enjoy the comfort of wooden furnishings and complimentary bath amenities for a truly indulgent stay.

Wellness Retreat with Natural Mineral Water
Indulge in the healing properties of natural volcanic bedrock water, rich in minerals like vanadium and selenium, available in showers, swimming pools, and medical spas. Enhance your well-being during your stay with this unique feature.

Culinary Delights and Scenic Dining
Savor local cuisine and breathtaking views at two restaurants and cafés within the hotel. Start your day with a delicious breakfast and unwind with a selection of wines and cocktails at Della. Immerse yourself in a gastronomic journey amidst the beauty of nature.

For an unforgettable blend of luxury, wellness, and culinary experiences, book your stay at WE Hotel Jeju now.

Important information:

This property does not accept American Express cards for payment or guarantee purposes.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 369 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 10
Value for Money: 8.88
Food and Beverage: 8.84
Overall Experience: 9.39
A
Albrecht • couple • us
6
2026-06-12 • via Nuitee
S
Stephen • couple • au
10
WE Hotel is an affordable resort with an impressive Garden walk and next level pool facilities.
Pros:

We chose WE Hotel Jeju for its promoted wellness priorities and location on the attractions on the south-western side of Jeju Island.
The entrance lobby is impressive with a large atrium, stylish staircase and escalators/elevators for ease. Parking was easy, the staff more than helpful and friendly and the room was very comfortable with an armchair and lounge to relax and look over the forest/city.
We enjoyed our meal at one of the restaurants in the hotel but didn't access any of the Wellness options. Maybe next time.
This hotel has the BEST indoor and outdoor pools we have ever experienced. Calm, clean and natural volcanic bedrock water is used according to the hotel literature (and it certainly felt like that). The waterfall for the outdoor pool is a beautiful feature as are the spa jet areas in the indoor pool. There is a specific shallow pool for children and there was always a staff member supervising the pool area for safety.
The most impressive, less promoted, hotel feature is the Garden walk with the Cedar Forest. It is a manicured park that we only accessed on our last morning. It is a walk that was peaceful, well marked and easily traversed with appropriate footwear. This is a wonderful amenity that I have never seen in any other resort or hotel. (Please note the alternative forest walk on the other side of the hotel is more natural/wild).

Cons:

Nil.
As with most accommodation on Jeju Island, you will need a car to access the hotel unless you are with an organised (bus), tour. There are no alternative options for meals within walking distance, but we knew this prior to booking and had a car. There is an unmanned convenience store with limited options for snacks on the first or second floor.

2026-06-08 • via Nuitee
D
Daphne 雅惠 • couple • tw
8
如果追求的是渡假放送漫遊，這是一個值得推薦的飯店，周遭被森林圍繞著，漫步其中也不怕日曬，沿途還有飯店精心佈置的路燈流出悠遊浪漫的音樂，更增添心靈的平靜，周圍有不同的鳥鳴，猶如愛麗絲夢遊仙境，非常推薦想要寧靜休假找回正能量的旅者👍👍👍
Pros:

地點清幽，絕佳的度假放鬆選擇

Cons:

員工國際語言能力不夠，難以溝通

2026-06-07 • via Nuitee
J
Jerome • couple • sg
10
2026-06-07 • via Nuitee
D
Daphne 雅惠 • extended_group • tw
8
2026-06-07 • via Nuitee
G
Gahee • family_with_children • kr
10
Pros:

슾속에있어공기가넘좋았고조용하게쉬고올수있었어요

Cons:

사우나가좀

2026-06-04 • via Nuitee
S
Silvia • couple • it
8
2026-06-04 • via Nuitee
E
Eun Sug • extended_group • us
10
Our favorite family vacation spot!
Pros:

This hotel is one of my favorite places for a family vacation. I feel peaceful and relaxed every time I visit. All staff members are kind and helpful. They truly care about their guests.

2026-06-03 • via Nuitee
S
Sangik • solo_traveller • kr
9
Pros:

산책로.
사우나시설
노천 수영장

Cons:

편의점이 좀 더 구색이 좋았으면..

2026-06-03 • via Nuitee
J
junga • solo_traveller • kr
10
2026-05-31 • via Nuitee
D
Daniel • couple • ae
8
2026-05-29 • via Nuitee
P
Park • solo_traveller • kr
8
Pros:

자연숲길이 인상 깊었음. 실내수영장
수온이 높아 수영하기 쾌적했음- 비
오는 날.. 피트니스 룸은 조금 작고
기구의 수량에 아쉬움이 남음

Cons:

숲길중 연산홍 소로길과 일부 넓은
산책로에 나무가지가 많이 도로를 침범해 다니기 불편하고 특히 연산홍
소로길은 너무 침범이 심해 다닐 수가
없어 투숙객들이 모두 피해감
도로침범 나무가지와 연산홍은 까지
치기를 부탁드립니다.

2026-05-27 • via Nuitee
V
Vlad • couple • fr
10
2026-05-27 • via Nuitee
S
Sarah • solo_traveller • gb
6
Pros:

We liked the entrance and the grand feel of the resort. The bed was comfortable.

Cons:

The room was underwhelming for the price we paid.
The pool facilities were good but the indoor pool was cold.

2026-05-23 • via Nuitee
D
Delmin • couple • ch
9
2026-05-19 • via Nuitee
E
ETIESE • extended_group • fr
10
A beautifully restorative stay with exceptional service, stunning views, and a team that cares
Pros:

A truly restorative stay and we'll be back
We had a wonderful time at Ocean Suites Jeju. The room exceeded expectations, beautiful, well-appointed, and the panoramic views of the mountains, sea, and forest were exactly what we needed to reset and recharge.
The dining experience though a small menu was equally impressive. Breakfast offered a healthy, varied spread, and the team went above and beyond to accommodate one of our party's strict dietary requirements — something we genuinely appreciate and don't take for granted. A special thank you to the chef for the perfectly made omelettes with pepper, and to the manager for graciously handling our various requests throughout the stay.
Jeju Island itself is magical, and Ocean Suites made it even more so. We're already looking forward to returning — and to seeing the new additions when we do.

Cons:

The one area with room for improvement was the communication around spa and wellness activities. Signage and printed materials were not available in English, which made it harder to fully explore and plan around what was on offer. An English version of the hotel pamphlets would go a long way — particularly for international guests. We wouldn't want visitors to miss out on what is clearly a thoughtful wellness offering simply due to a language barrier."

2026-05-18 • via Nuitee
R
Resort60955479156 • Couples • Helsinki, Uusimaa
8
Pretty place, nice staff
Pros:

The location of the hotel is really good and beautiful. The lobby and the athmosphere is also really good looking. Rooms were nice and spacious minus some mold in our rooms curtain. You could also see some signs of usage during the years in the room. Daily cleaning was good but one day we were left without any bath towels after cleaning.
The staff of the hotel was generally nice and special props to the employee at the front door who welcomed us in when we arrived.

Overall nice and would probably visit again.

2026-05-17 • via Tripadvisor
A
Agata • family_with_children • pl
7
Definately not 5 star
Pros:

Nice surroundings, good breakfast

Cons:

cold swimming pool, staff didn’t speak any english, very old rooms.

2026-05-17 • via Nuitee
E
Eliza • couple • au
8
Beautiful staff and surroundings!!
Pros:

The surroundings were beautiful. I loved the garden walk and the pond and waterfalls.

Cons:

Change room PIN code was not obvious and there was no one to assist us. Wellness centre was a bit hard to navigate.

2026-05-17 • via Nuitee
N
Naomi • couple • gb
6
A nice escape for 1 night, nothing more
Pros:

Beautiful cafe and nice premises, gardens are really nice.

Cons:

The roof terrace wasn’t open as it was out of season (May) and we were looking forward to be able to look at the stars. There’s nothing to do in the evening here, you need taxis to even get to any restaurants.

You have to pay for the sauna even as a guest which was never stated so this was really disappointing. Treatments/activities are also not included and were very expensive. Doesn’t feel like a 5* hotel.

2026-05-13 • via Nuitee