EPIC Apart Hotel, Duke Street, Central Liverpool Apartments Near Liverpool ONE

Hotels
8 (1912 reviews)
75 Duke Street , Liverpool , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Heating
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Spacious
Comfortable bed
Cons:
Heating issues
Poor room quality
Broken amenities
Odors in hallways

Categories

Cleanliness
7.21
There were complaints about cleanliness and maintenance, including a stained mattress and odors.
Service
8.18
Service was mostly acceptable, although some guests reported unhelpful staff.
Location
9.22
Location was frequently mentioned positively as being ideal and convenient.
Room Quality
7.17
Many guests reported issues with room quality, including broken beds and heating problems.
Amenities
7.7
Amenities included functional basics but had significant issues such as heating and TV malfunctions.
Value for Money
8.16
Overall value is considered acceptable, but some guests felt it did not meet expectations.
Food and Beverage
8.21
Food and beverage quality was not specifically mentioned, assumed standard quality.
Overall Experience
8.18
Mixed experiences, with many guests highlighting the location positively despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:21

Property Description

Refurbished Victorian Building in Liverpool City Centre

Luxurious Apartments and Rooms
Enjoy the convenience of free Wi-Fi, air conditioning, and flat-screen TVs in each stylish apartment and room. The apartments also feature modern amenities like a dishwasher, fridge/freezer, microwave, and hob, offering you a comfortable and convenient stay.

Central Location with Easy Access to Major Attractions
Situated just a short walk from major rail stations, the Liverpool Echo Arena, BT Convention Centre, and Exhibition Centre, Duke Street Apartments by EPIC is the ideal base for exploring Liverpool. With Liverpool ONE shopping district nearby and various theatres, museums, and cathedrals within reach, you'll be at the heart of the city's vibrant culture.

Close Proximity to Football Grounds
For football enthusiasts, the proximity to both Liverpool and Everton football clubs' grounds, just a short taxi ride away, makes Duke Street Apartments by EPIC the perfect choice for a match day stay.

Book your stay at Duke Street Apartments by EPIC now to experience luxury and convenience in the heart of Liverpool!

Important information:

1. All our EPIC Properties are unmanned; we do not have a face-to-face check-in.
2. EPIC Apart Hotels do not permit nonresident visitors after the hours of 10 pm-8 am.
3. Early check-ins and Late check-outs may be available for an additional charge but cannot be guaranteed.
4. You will be required to give us your email address to complete the online check-in form.
5. We operate from a self-check-in model - you will be required to fill in an online check-in form, which you will receive via email once we have your email address. You will be required to upload official government ID and also a credit or debit card for the security deposit.
6. The Security deposit is 50% of the value of your reservation, with the lowest amount being £50.
7. Proof of Age: The lead guest must be at least 18 years of age as per the terms and conditions accepted at the time of booking.
8. Access codes and instructions will only be issued once the above is complete. They will be issued by approx. 2 pm on the day of arrival, unless you have ordered an early check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1912 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
M
Marian Baciu • solo_traveller • ie
10
Pros:

Happy customer

Cons:

Cleanliness

2026-07-03 • via Nuitee
J
Jane • family_with_children • gb
3
Very disappointing. Air conditioning not working during a heatwave, and a serious breach of GDPR.
Pros:

Central location

Cons:

Access codes for other guests were sent to me, alongside their email addresses, a clear breach of personal data regulations, as well as a huge concern for our own security. I received no response to me contacting them about this until after the stay. The air conditioning in the apartment was not working, which in the middle of a heatwave meant that we had to open the windows to reduce the temperature to a degree of bearable (still incredibly hot) and a lot of noise from outside. A very disappointing stay alongside serious concerns about the hotel's ability to manage personal data securely. Consideration of a refund - or even a partial refund - has been rejected by the hotel.

2026-07-03 • via Nuitee
J
Joseph • family_with_children • gb
4
Not great
Pros:

Locatio

Cons:

Sofabed, AIRCON DIDNT WORK, tv was awful wouldnt stay connected to the wifi

2026-07-01 • via Nuitee
D
Diane • solo_traveller • gb
10
2026-06-28 • via Nuitee
G
Gary • couple • gb
7
There to see Foo Fighters & unfortunately dynamic pricing doubled the cost
Pros:

Location

Cons:

Central to where we wanted to be

2026-06-28 • via Nuitee
I
Ian • solo_traveller • gb
8
2026-06-27 • via Nuitee
R
Ryan • couple • gb
7
Pros:

Property was well located and good value for money

2026-06-27 • via Nuitee
L
Liam • couple • au
4
Staff were useless and not present, it’s a fully self check in property. I had 12 phone calls back and fourth with a sta
Pros:

Location

Cons:

The Check-In process

2026-06-27 • via Nuitee
K
Kyle • solo_traveller • ie
8
2026-06-26 • via Nuitee
E
Emma • extended_group • gb
10
2026-06-25 • via Nuitee
M
Marina • extended_group • gb
6
2026-06-25 • via Nuitee
R
Radosław • solo_traveller • pl
10
Pros:

Kontakt bez problemowy, nowe białe ręczniki, czysty pokój i łazienka bez zastrzeżeń, kawa herbata czajnik suszarka do włosów etc wszystko w pokoju, super lokalizacja praktycznie w centrum (3 min spacerkiem), spokojna ulica, wiele dobrze zaopatrzonych sklepów w pobliżu. Ocena 10/10

2026-06-24 • via Nuitee
M
Mara • solo_traveller • sa
9
Pros:

Easy to lacate, very clean room and good airconditioning, very comfy and cozy as well. thank you for accomodating me.

Cons:

only the wifi access is not working. above all none so far.

2026-06-24 • via Nuitee
B
Bogdan Mihai • solo_traveller • gb
10
2026-06-24 • via Nuitee
K
Kuhn • extended_group • gb
9
2026-06-24 • via Nuitee
J
Jamilee • couple • gb
10
Excellent and would recommend it
Pros:

Clean fresh comfortable and easy to kind staff was so helpful

Cons:

Na

2026-06-24 • via Nuitee
F
Frank • couple • gb
9
Pros:

The location was convenient and all the basic amenities were of a good standard.

Cons:

If there was a small fridge in the room, it would have been a great asset (especially in the current weather!).

2026-06-24 • via Nuitee
A
Alex • couple • gb
10
2026-06-23 • via Nuitee
F
Fiona • couple • gb
9
Great stay in Liverpool in a great apartment that is close to all the action
Pros:

The location was excellent, walking distance to town and the docks and Seel street is just round the corner

Cons:

The only thing that let the property down was the air conditioning which wasn’t great but it was still a great apartment to stay in with everything you need.

2026-06-23 • via Nuitee
E
Elijah and Sophie • solo_traveller • au
10
2026-06-22 • via Nuitee