Hotel Ciudad Vieja

Hotels
8.8 (332 reviews)
8va calle 3-67 Zona 10 , Guatemala , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast variety
Cleanliness issues in some rooms

Categories

Cleanliness
8.38
Mixed feelings; some reviews indicated cleanliness issues, particularly with room setup.
Service
9.35
Positive sentiment across multiple reviews about the friendly and helpful staff.
Location
8.89
Good locations were mentioned, particularly convenience to restaurants and bars.
Room Quality
8.84
Rooms were comfortable, although a couple of reviews indicated some design flaws.
Amenities
8.87
General sentiment towards amenities was positive, but some noted inadequate breakfast variety.
Value for Money
8.33
Some reviews expressed dissatisfaction with pricing given condition or offerings.
Food and Beverage
8.38
Some positive mentions but marked down due to lack of breakfast variety.
Overall Experience
9.35
Overall a positive experience reported, with minor issues that did not overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:30

Property Description

Central Location and Charming Courtyard
Hotel Ciudad Vieja, nestled in central Guatemala City, boasts a tranquil oasis with free parking and a lush courtyard, creating a serene escape for guests.

Elegant Rooms and Dining Options
Indulge in our elegant rooms equipped with modern amenities like free Wi-Fi and cable TV. Treat your taste buds at the on-site restaurant offering delectable international cuisine, or unwind at the stylish terrace bar.

Convenience and Accessibility
With consulates, embassies, and dining options just a stone's throw away, Hotel Ciudad Vieja ensures a convenient stay. Explore the nearby Guatemala City Cathedral or catch a flight easily from La Aurora International Airport, located just 6 km away.

Book now for a delightful stay at Hotel Ciudad Vieja and experience the perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 332 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.35
A
Andrea solo_traveller gt
8
2026-06-15 via Nuitee
D
Diaz solo_traveller es
9
Pros:

Incluir desayuno y la tranquilidad

Cons:

El de la recepción tiene que sonreir a los clientes

2026-06-15 via Nuitee
D
Delilah Alice couple bz
5
Fair
Pros:

The location was not far from the place where i had my appointments.

Cons:

The rooms were very warm and the fan did not give enough ventilation.

2026-06-13 via Nuitee
H
Helton extended_group hn
9
Perfect.
Pros:

It feels like if you’re in a remote area in the countryside. Yet you are in the middle of Guatemala City. And a very good location too (called Zona 10)

Cons:

It didn’t have A/C. However, let me clarify: I noticed that most of Guatemala City just doesn’t have A/C. I think that overall the city does not need A/C to be commonplace because of their comfortable climate. However, I am overweight and tend to be more sensitive to even slight heat. So A/C is always a nice amenity for me.

2026-06-13 via Nuitee
M
Maximilian couple de
9
Alles in allem perfekte Wahl
Pros:

Das Personal ist sehr freundlich und hilfsbereit.
Wir durften unser Gepäck gratis deponieren weil wir für mehrere Tage gebucht hatten. Die Lage in Zona 10 sehr gut, gleich gegenüber zwei Restaurants. Im Hotel hörte man praktisch nichts vom Verkehrslärm.

Cons:

-

2026-06-10 via Nuitee
P
Portillo solo_traveller gt
9
Hotel ciudad vieja calidad
Pros:

Limpieza muy bien, instalaciones bien cuidados, el personal siempre atentos.

Cons:

El.desayuno que incluye muy pobre.

2026-06-01 via Nuitee
T
Thorak solo_traveller de
8
2026-06-01 via Nuitee
M
Munoz solo_traveller co
8
Muy bien hotel para alojarse en Guatemala
Pros:

Todo

Cons:

Todo bien

2026-06-01 via Nuitee
C
Chris Erik solo_traveller de
6
2026-05-31 via Nuitee
C
CARLOS solo_traveller us
9
2026-05-25 via Nuitee
H
Horacio solo_traveller gt
9
2026-05-17 via Nuitee
E
Edgar Rolando couple gt
7
En general una estancia muy agradable.
Pros:

Delicioso desayuno. Habitación confortable y muy limpia. Ubicación excelente. Bonito jardín. Atención aceptable.

Cons:

Solo nos dieron un juego de toallas para dos personas. El dispensador de jabón de la regadera no funciona.

2026-05-11 via Nuitee
H
Hil007 solo_traveller gb
10
Pros:

Location excellent for City & airport. We stayed two nights before flying home to UK. We walked to a large mall, saw a film, and ate at Donde Mikel... all by foot. Early next morning Ubered to airport. Hotel security excellent. Breakfast good. Staff charming. Probably a 3* plus hotel, rooms excellent, double beds. Safe to walk during day & near all amenities. Staff, reception, security chap outside charming. A perfect end to a big trip.

2026-05-10 via Nuitee
J
Julio couple es
10
Un oasis en Guate!
Pros:

El personal sobre todo. Paola en particular

Cons:

Todo en su punto

2026-05-04 via Nuitee
O
ortiz family_with_children co
9
En pareja
Pros:

Ubicación en zona 10, zona segura. Bonitos espacios con jardines que hacen agradable la estancia, habitación confortable con baño privado y donde colocar ropa y maletas.

Cons:

No ofrecen café o aromáticas gratis y lo cobran muy caro.

2026-04-27 via Nuitee
D
Dyotte family_with_children ca
9
2026-04-06 via Nuitee
S
Sébastien solo_traveller fr
7
Hôtel simple avec belle déco et fonctionnel, très bonne localisation dans zona 10!
Pros:

Lors de mon séjour dans Hotel Ciudad Vieja, j'ai aimé la cour végétale et luxuriante de l'hôtel, ainsi que le rooftop tranquille. La chambre était simple mais décoré avec du style et artisanat local. La litterie était bonne. Le mobilier suffisant et fonctionnel aussi. Le personnel très sympathique et serviable aussi!

Cons:

J'ai moins apprécié qu'il faille faire couler l'eau plus de 5mn pour avoir de l'eau chaude dans la douche (pas terrible en terme de gaspillage de l'eau) et qu'au petit déjeuner on doive choisir entre 1) fruits et céréales 2) omelettes. ce n'est pas obligatoire de faire un buffet petit déjeuner, mais j'aurai apprécié la possibilité d'avoir une petite assiette de fruits pour accompagner mon petit déjeuner salé, sans devoir choisir entre 1 ou 2.

2026-04-05 via Nuitee
A
Ale Yepez family_with_children mx
10
Pros:

No pudimos pasar la noche porque tuvimos que movernos antes de punto, nos atendieron amablemente las horas que estuvimos ahi, bien ubicado, todo muy limpio

2026-04-02 via Nuitee
C
CLAUDIA family_with_children co
9
Pros:

La atención

Cons:

El baño, el piso se ve algo desgastado.

2026-03-31 via Nuitee
C
Caroline couple us
10
2026-03-27 via Nuitee