Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Cleanliness issues in rooms
Uncomfortable bed in some rooms

Categories

Cleanliness
6.28
Several mentions of cleanliness issues, especially regarding the rooms, which had odors and were not well maintained.
Service
9.75
Staff was attentive and responsive, especially the commercial director who handled complaints well.
Location
9.29
Conveniently located just 5 minutes from the consulate, which was positively noted in reviews.
Room Quality
6.74
Issues with room cleanliness and maintenance were highlighted, alongside comfort concerns with bedding.
Amenities
8.27
The hotel has decent amenities but could improve in terms of maintenance and cleanliness.
Value for Money
8.23
Given the mixed experiences, some guests felt it was acceptable for the price they paid.
Food and Beverage
8.78
No specific negatives mentioned, indicating a satisfactory experience.
Overall Experience
8.25
The overall experience was affected by multiple factors, but the customer service helped mitigate issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodations
Hotel Santorian offers beautifully decorated rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary toiletries. For a touch of luxury, opt for the Suites which also feature a convenient coffee machine.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or socialize at the on-site bar. The hotel's free shuttle service makes exploring the city a breeze, while the proximity to Cerro de la Campana Mountain offers outdoor enthusiasts a thrilling adventure.

Convenient Location
Located just 5 km from Hermosillo's main square and with easy access to Plaza Girasol shopping mall, Hotel Santorian is the perfect base for both leisure and business travelers. Enjoy free WiFi and private parking during your stay.

Book now to experience a perfect blend of comfort and convenience at Hotel Santorian.

Important information:

Check-In hours are from 03:00 pm to 06:00 pm, in case of not arriving at those times the hotel will proceed to cancel the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HMO

Location

Guest Reviews

8.2
Based on 469 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
D
Duran • solo_traveller • us
5
Sad !!!
Pros:

Not much
The place was nice n clean !!

Cons:

The staff !!!!

2026-10-16 • via Nuitee
R
Romo • extended_group • mx
1
Pros:

Lo que mas me gustó fue irme de ahí

Cons:

El staff te atiende de una pésima manera, pregunte por un buen lugar para cenar y me dijeron “los tacos de la esquina” las fotos no tienen nada que ver con la realidad del hotel, es viejo descuidado, la alberca se le caen los mosaicos y es filoso, dos personas nos cortamos saliendo de la alberca, en la habitación había manchas en el piso y las instalaciones son viejas y descuidadas

2026-10-15 • via Nuitee
E
Elizabeth • family_with_children • mx
10
2026-10-14 • via Nuitee
J
Juan L Vega • extended_group • cl
8
2026-10-13 • via Nuitee
I
Idalia • family_with_children • mx
10
2026-10-13 • via Nuitee
J
Jose Luis • solo_traveller • us
10
2026-10-09 • via Nuitee
F
Favian • family_with_children • mx
10
2026-10-08 • via Nuitee
J
Juan L Vega • extended_group • cl
8
2026-10-08 • via Nuitee
M
Marco Antonio • solo_traveller • mx
9
Estuvo bien
Pros:

Servicio de transporte al aeropuerto.

Cons:

Solicitar deposito a veces no traes efectivo

2026-10-08 • via Nuitee
J
Juan Miguel • solo_traveller • mx
10
2026-10-08 • via Nuitee
Y
YaniraSM • solo_traveller • mx
9
Pros:

La cama estaba muy cómoda

Cons:

Las toallas

2026-09-19 • via Nuitee
M
Martínez Delgado • solo_traveller • mx
10
Pros:

La amabilidad del personal que te atiende

Cons:

Que no dejaron pasar botana al área de alberca

2026-09-16 • via Nuitee
M
Manuel • solo_traveller • us
8
Buena estancia
Pros:

El desayuno podría haber tenido un mejor sazón. Me gustó que pude pagar por el estacionamiento de mi coche a un precio muy accesible mientras viajaba.

Cons:

Las llaves del lavamanos no funcionaban muy bien.

2026-09-15 • via Nuitee
J
jose • couple • ca
7
2026-09-08 • via Nuitee
K
Kevin Alberto • solo_traveller • mx
5
VIEJO Y DESACTUALIZADO
Pros:

El espacio de la habitación

Cons:

El wifi, las telas viejas, facilidades incompletas, alberca callendose a pedazos y muy caro por lo que te ofrecen. Eh estado en otras partes del mundo y este hotel se queda muy atras

2026-09-05 • via Nuitee
J
Javier • extended_group • mx
7
2026-09-04 • via Nuitee
A
Alberto Santos • solo_traveller • mx
9
2026-09-03 • via Nuitee
J
Juan Manuel • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
Ana Patricia • solo_traveller • mx
10
2026-08-19 • via Nuitee
G
GaR • solo_traveller • mx
10
2026-08-18 • via Nuitee