Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Cleanliness issues in rooms
Uncomfortable bed in some rooms

Categories

Cleanliness
6.28
Several mentions of cleanliness issues, especially regarding the rooms, which had odors and were not well maintained.
Service
9.75
Staff was attentive and responsive, especially the commercial director who handled complaints well.
Location
9.29
Conveniently located just 5 minutes from the consulate, which was positively noted in reviews.
Room Quality
6.74
Issues with room cleanliness and maintenance were highlighted, alongside comfort concerns with bedding.
Amenities
8.27
The hotel has decent amenities but could improve in terms of maintenance and cleanliness.
Value for Money
8.23
Given the mixed experiences, some guests felt it was acceptable for the price they paid.
Food and Beverage
8.78
No specific negatives mentioned, indicating a satisfactory experience.
Overall Experience
8.25
The overall experience was affected by multiple factors, but the customer service helped mitigate issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodations
Hotel Santorian offers beautifully decorated rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary toiletries. For a touch of luxury, opt for the Suites which also feature a convenient coffee machine.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or socialize at the on-site bar. The hotel's free shuttle service makes exploring the city a breeze, while the proximity to Cerro de la Campana Mountain offers outdoor enthusiasts a thrilling adventure.

Convenient Location
Located just 5 km from Hermosillo's main square and with easy access to Plaza Girasol shopping mall, Hotel Santorian is the perfect base for both leisure and business travelers. Enjoy free WiFi and private parking during your stay.

Book now to experience a perfect blend of comfort and convenience at Hotel Santorian.

Important information:

Check-In hours are from 03:00 pm to 06:00 pm, in case of not arriving at those times the hotel will proceed to cancel the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 440 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
E
Eduwiges • couple • us
10
Pros:

Everything! The room was clean and comfy, the food taste soooo good! The people there were so respectful and friendly

2026-06-25 • via Nuitee
T
Toriz Romero • solo_traveller • mx
10
Pros:

La amabilidad del personal

2026-06-17 • via Nuitee
M
Martín • couple • mx
9
2026-06-15 • via Nuitee
I
Isidro • couple • us
8
2026-06-13 • via Nuitee
D
David • solo_traveller • mx
9
2026-06-13 • via Nuitee
G
Guerrero • solo_traveller • mx
10
Excelente
Pros:

Comodidad y atencion

Cons:

Todo estuvo bien

2026-06-13 • via Nuitee
J
Jose Manuel • couple • us
9
I would probably stay there again if the price was a little lower
Pros:

For the price, I believe the property should’ve been cleaner on the outside and a better maintained!

Cons:

It was nice and big love the Jacuzzi

2026-06-12 • via Nuitee
P
Pablo • family_with_children • mx
9
2026-06-12 • via Nuitee
A
Adolfo Macgyver • family_with_children • mx
5
podría mejorar, el alojamiento es bueno pero por la mañana el olor a drenaje era muy fuerte.
Pros:

la ubicación es buena y las camas son cómodas.

Cons:

no tenía secadora de cabello y por la mañana el drenaje olía mucho.

2026-06-10 • via Nuitee
V
Vanessa • solo_traveller • mx
10
2026-06-08 • via Nuitee
C
Cristina • solo_traveller • mx
10
2026-06-07 • via Nuitee
D
Delgado • solo_traveller • mx
10
Está bien el hotel
Pros:

La ubicación

Cons:

A veces ruido en fin de semana por el salón de eventos

2026-06-05 • via Nuitee
N
Nazario • solo_traveller • us
2
Cons:

The shower was clogged

2026-06-04 • via Nuitee
E
Emilio • solo_traveller • mx
2
No me volvería a hospedar aunque fuera sin costo. Uno cuando viaja busca descansar.
Pros:

La ubicación

Cons:

Instalaciones muy viejas y maltratadas.
Las puertas, las chapas, el colchón y demás.
El aire acondicionado hace mucho ruido no hay control para apagarlo o prenderlo hay que levantarse a apagarlo.
Las instalaciones en general muy viejas la valvuleria muy vieja el cespol sin coladera.
El colchón ya tenía marcado la forma de el cuerpo de tanto uso.
El asiento de la taza todo suelto etc. Etc.
Las personas de limpieza a las 8:00 am gritando y haciendo mucho ruido.
Se ve que hay una pésima administración en el lugar.
Yo me hospede porque decía 4 estrellas. Deja muchísimo que desear el hotel.
No sé en qué se basan para haber dado dicha calificación.

2026-06-03 • via Nuitee
N
Noris Same • solo_traveller • mx
10
Hermoso lugar para hospedarse
Pros:

La habitación estaba de un tamaño fabuloso, me encantó su acomodo y espacio para caminar, la limpieza impecable, camine descalza y nada de tierra en los pies, fabuloso

Cons:

Realmente me encanto

2026-06-02 • via Nuitee
C
Camacho • extended_group • us
6
Esperaba mas por el precio
Pros:

La comida estaba rica y a un precio razonable; la ubicación también era buena, cerca del aeropuerto. Era una habitación grande; mi cuarto tenía salida directa para donde la piscina estaba ubicada.

Cons:

El desayuno se pagaba aparte; la habitación estaba algo dañada y se miraba descuidada; la piscina estaba bien, pero igual se miraba algo descuidada. La mayoría de electrónicos que tiene la habitación se notaban algo viejos.

2026-06-02 • via Nuitee
L
Luisa • couple • mx
9
Pros:

La ubicación y precio

Cons:

La cama, el colchón ya se siente viejo, con muchas bolas

2026-06-01 • via Nuitee
V
Victor • solo_traveller • us
10
2026-05-29 • via Nuitee
M
Mizael • extended_group • us
8
2026-05-28 • via Nuitee
Q
Quintero • extended_group • mx
9
confortable
Pros:

excelente su restaurant, la ubicacion para moverme a mis asuntos super accesibles

Cons:

la falta de agua en el sanitario para mis necesidades

2026-05-28 • via Nuitee