Hotel Crown Victoria

Hotels
8.8 (2442 reviews)
Autopista Querétaro - Mexico #2100 Col.Lomas de casa blanca , Querétaro , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Good food quality
Affordable rates
Cons:
Cleanliness issues
Small room size
Noise from the highway

Categories

Cleanliness
7.29
Several reviews noted unclean conditions, including blood on pillows and dirty bathrooms.
Service
10
Consistent praise for friendly and prompt service from staff.
Location
9.26
Location is convenient, although close to a busy highway.
Room Quality
7.8
Rooms were described as small with several complaints about issues.
Amenities
8.25
Amenities mentioned were decent, although some issues were noted regarding functionality.
Value for Money
9.28
Good value for the price offered, with particularly positive comments on quality.
Food and Beverage
8.74
Food quality was praised, especially breakfast. However, hygiene issues were raised.
Overall Experience
9.79
Despite several issues, many guests found the overall experience enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 02:40

Property Description

Luxurious Accommodations
Experience comfort and style at Crown Victoria Hotel in Querétaro. Each air-conditioned room is equipped with a flat-screen TV, plush bedding, and a modern bathroom with complimentary toiletries. Some rooms even boast a cozy seating area for relaxation.

Impressive Amenities
Indulge in a range of amenities during your stay. Unwind in the hot tub, keep up with your workout routine in the gym, or take care of business at the on-site business center. The hotel also features a delightful restaurant and a vibrant bar for your enjoyment.

Convenient Location
Located just 1.9 km from Centre, Crown Victoria Hotel offers easy access to popular attractions like Josefa Ortiz de Dominguez Auditorium and San Francisco Temple. With free WiFi and parking, along with a 24-hour front desk, your stay is sure to be seamless.

Book your stay at Crown Victoria Hotel now for a memorable experience!

Important information:

All children will be charged for breakfast USD 10.00 per child to be paid at the restaurant.

The distance to the convention center 3.4 mi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Guest Reviews

8.8
Based on 2442 reviews
Cleanliness: 7.29
Service: 10
Location: 9.26
Room Quality: 7.8
Amenities: 8.25
Value for Money: 9.28
Food and Beverage: 8.74
Overall Experience: 9.79
C
Cervantes gutuo • couple • mx
10
Pros:

Todo

Cons:

Deberían poner desayuno incluido

2026-10-17 • via Nuitee
F
Fisha • extended_group • mx
9
Superó mis expectativas
Pros:

El servicio fue bueno, el bufet superó mis expectativas (soy vegetariana y tenían opciones para mi), la habitación amplia y cómoda, el personal responsivo y amable. Fui a un evento en el autódromo y la ubicación fue ideal.

Cons:

No tengo quejas realmente, cumplió con mis expectativas. La ubicación es buena si te moverás en auto, no caminaría por ahí. Es fácil llegar.

2026-10-17 • via Nuitee
M
marcosrosen • solo_traveller • il
1
Keep away!!
Pros:

Water flush and hot water in the shower

Cons:

Extremely noisy!! Cheap hotel, people making parties till late at night in the corridors and public areas. Needless to say the hotel staff is aware but not taking any actions

2026-10-16 • via Nuitee
J
jorge • couple • mx
4
Pros:

Las instalaciones del hotel esta acordes al precio

Cons:

Aun cuando había dejado en garantía una tarjeta para asegurar la reservacion y contrario a la confirmación de Booking, me exigieron el deposito en firme para no cancelar la reservacion

2026-10-16 • via Nuitee
E
Enrique • couple • mx
10
2026-10-15 • via Nuitee
C
Carlos • solo_traveller • ve
10
Pros:

La ubicación y la habitación

Cons:

Baño un poco pequeño

2026-10-13 • via Nuitee
R
Reyes • family_with_children • mx
8
2026-10-12 • via Nuitee
H
Huaracha • solo_traveller • mx
10
Buena experiencia
Pros:

Amabilidad de los empleados

2026-10-12 • via Nuitee
I
Israel • couple • mx
9
muy buen servicio
Pros:

Excelente ubicación

Cons:

No dieron infromacion de wifi en e momento de entrar

2026-10-12 • via Nuitee
D
Davila • couple • gt
10
2026-10-12 • via Nuitee
M
miguel angel • solo_traveller • mx
10
Leer bien antes de reservar, aunque lo anuncien como un "plus"
Pros:

Cortesía, limpieza y atención

Cons:

Que anuncian "desayuno fabuloso "
Hacen creer que está incluido, cuando no lo está.
Para mi parecer está " amañado" porque cuando llegas al alojamiento, pagas y después preguntas te muestran que no lo incluyen.
En fin, pir no leer las letras chiquitas, la reserva la hice pir celular horas antes

2026-10-10 • via Nuitee
A
Ali Joshua • solo_traveller • mx
10
2026-10-09 • via Nuitee
S
Salazar • solo_traveller • mx
3
Pros:

Me hicieron un cobro doble que a 60 dias no he podido recibir mi reembolso

Cons:

No chocaron que ya estaba el pago realizado por la plataforma y me volvieron a cobrar en el establecimiento

2026-10-08 • via Nuitee
A
Andreas • solo_traveller • at
3
Never again
Cons:

Electric Shaver was stolen from room and room was charged twice without refund.

2026-10-08 • via Nuitee
P
PEREZ • couple • mx
10
Bueno
Pros:

La cama y que tuviera plancha y burro para planchar

Cons:

Que no funcionaba el aire acondiicionado y se sentia mucho calor

2026-10-08 • via Nuitee
V
Victor mtz • solo_traveller • mx
10
Pros:

Las instalaciones

2026-10-08 • via Nuitee
A
Andreas • solo_traveller • at
7
2026-10-08 • via Nuitee
A
Andreas • solo_traveller • at
7
2026-10-07 • via Nuitee
A
Andres • family_with_children • mx
9
Pros:

muy buen servico y las camas muy comodas, me hubiese gustado comprar una de las almhodas muy comodas que estaban

Cons:

sin comentarios

2026-10-07 • via Nuitee
P
Pedro • family_with_children • mx
9
Pros:

La ubicación, el estacionamiento, hotel limpio y con todos los servicios.

Cons:

La habitación muy pequeña para 3 personas, dos de tres noches tuve que pedir en mas de 2 ocasiones una toalla extra no obstante que estaba en mi reservación de origen que viajamos 3 personas.

2026-10-07 • via Nuitee