The Norton

Hotels
8.5 (505 reviews)
1 The Green , Seaton Carew , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Laundry
Golf course
Games room
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Great location
Cons:
Check-in process issues
Ongoing WiFi problems
Slightly small parking

Categories

Cleanliness
8.08
Clean and lovely, but mentioned odor issues.
Service
9.05
Staff is helpful and kind, though check-in process was problematic.
Location
9.09
Great location near restaurants and beach.
Room Quality
8.54
Comfortable rooms with lovely views.
Amenities
8.07
Well-equipped but some issues with WiFi.
Value for Money
8.03
Good value but some aspects could be improved.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall enjoyed the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:21

Property Description

Stunning Beachfront Location
Experience a relaxing stay at The Norton Self Catering Hotel overlooking Seaton Carew Beach. Enjoy free WiFi, a spacious communal lounge with Sky Sports TV, and complimentary on-site parking.

Comfortable Rooms with Amenities
Indulge in cozy rooms equipped with a TV and tea/coffee making facilities for your convenience.

Convenient Shared Kitchen
Take advantage of the shared kitchen with cooking facilities at The Norton- Hartlepool, adding a touch of home during your stay.

Immerse yourself in the charm of Hartlepool town center, just a short drive away, offering a marina complex, historic sites, and shopping options.

Book now for an unforgettable seaside getaway at The Norton Self Catering Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.5
Based on 505 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
N
Neil • couple • gb
3
Very disappointed, not the normal standard I get or expect from booking dot com .🤬🤬
Pros:

Location

Cons:

People in next room unbelievably noisy all night, rooms seam to be being used to house street people and refugees ect ,🤬 will definitely not be recommending the Norton hotel to anyone ,!!

2026-09-15 • via Nuitee
J
Jan Voskuijl • solo_traveller • nl
7
2026-09-13 • via Nuitee
S
Shaun • solo_traveller • gb
10
Fantastic
Pros:

Good location fantastic views comfortable bed

2026-09-12 • via Nuitee
A
ANGELA • couple • gb
9
Exceeded our expectations
Pros:

Location was great and lots of restaurants nearby. Easy access to property and room using keycodes.

Cons:

Stairs up to 4th floor

2026-09-10 • via Nuitee
S
Stacey • family_with_children • gb
10
2026-09-06 • via Nuitee
L
Loughborough • solo_traveller • gb
6
Got what I paid for.
Pros:

Clean and tidy, with tea and coffee supplies.

Cons:

WiFi was abysmal, couldn't use the smart TV.

2026-09-05 • via Nuitee
A
Asaad • solo_traveller • iq
10
2026-09-01 • via Nuitee
G
Grantham • solo_traveller • gb
9
2026-08-27 • via Nuitee
C
Christina • couple • gb
9
2026-08-25 • via Nuitee
L
Lynn • solo_traveller • gb
10
Efficient, clean perfect 👌
Pros:

Perfect stay, easy and hassle free!
Lovely place to relax. Great view from our room and the room had everything we needed and was clean and tidy.

Cons:

There was nothing we didnt like at all.

2026-08-23 • via Nuitee
J
Joanne • couple • gb
10
2026-08-22 • via Nuitee
P
Paul • solo_traveller • au
9
Exactly as advertised. Water view
Pros:

Exactly as advertised. Free parking, ocean view. Value

Cons:

It was all as expected for the budget

2026-08-21 • via Nuitee
E
Emma • solo_traveller • gb
9
Lovely
Pros:

The rooms are lovely, well thought out. Love the kitchen availability small private fridges in room. Comfy beds and chair for each person this is usually something lacking. WiFi is good, smart TV although small, there usb plug sockets available. There is always a small amount of body wash etc to start you off, clean towels and a replacement service on request. There is also a fan in rooms for when it's warm.

Cons:

There had previously been an issue with the shower maybe a leak. It looked to have been repaired but the damage not fixed. Also the room decor is lovely but being front facing the light coming from around the blinds in the morning the room is very bright. Could do with curtains as well. Plug near long mirror would be good for women doing hair. But we love staying here and these are just small things that would improve future stays.

2026-08-18 • via Nuitee
M
Michael • solo_traveller • gb
8
Overall a decent place to stay for the money
Pros:

Great location, very easy to find. Room was very clean, bedlinens good and bathroom was spotless.

Cons:

Struggled to open the door but must learn to read messages better.

2026-08-10 • via Nuitee
P
Patrycja • solo_traveller • gb
9
Pros:

Bardzo czysto, blisko do plaży oraz fajnie wymyślony pokój do gier. W pobliżu restauracje z dobrym jedzeniem , bar z muzyką żywo. Piękna plaża która była blisko i mogliśmy z mężem spędzać czas o każdej godzinie . Spędziliśmy miły czas.

Cons:

Niemiły zapach z łazienki.

2026-08-09 • via Nuitee
D
Danny • solo_traveller • gb
10
Pros:

Comfy carpets polite with a comfy bed and a beautiful view.Very friendly Housemaids.

2026-08-06 • via Nuitee
S
SCOTT • solo_traveller • gb
8
Clean and tidy with a budget.
Pros:

Clean and tidy.

Cons:

Limited parking.

2026-08-05 • via Nuitee
A
andrew • solo_traveller • gb
7
2026-08-05 • via Nuitee
K
Kevin • family_with_children • gb
10
2026-08-03 • via Nuitee
L
Laura • couple • gb
10
Great stay fab view
Pros:

Lovely view nice room

Cons:

Everything was good just bit of a drainage smell in morning but other than that great room hotel and area thankyou

2026-08-03 • via Nuitee