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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.
Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.
Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.
Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!
When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for € 40 per person per night when using an existing bed.
Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
People 13 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The location of the hotel is great, but upon arrival we carried our own bags to our room via a very slow elevator. The room was extraordinarily hot, the aircon was blowing warm air and it stank. At first we thought a sewer issue, but no, it was the aircon itslef.
We requested a room change. It was not possible that night but we were moved the next day and compensated with a complimentary dinner in the restaurant which was pretty much over after delays getting our room sorted.
The following day I needed to retrieve something from the room we had been moved from, but the hotel had given the room to another customer. There was a total neglect of the seriousness with the aircon.
I have now read other reviews of this hotel that are similar to our experience, it's an ongoing issue.
I am a Broadcaster and very experienced traveller. I cannot recommend SMY, Lisboa.
Tudo
Não sei
Quite clean
Easy
Localização, o Studio era impecável.
Nada a declarar.
La eficacia y la educación de todos los empleados.
Good interaction with staff, comfortable and clean room, spatious enough.
If you eat late breakfast there is considerably less food available.
Todo o conjunto
Nada
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