Holiday Inn Express Singapore Serangoon by IHG

Hotels
•
Holiday Inn Express
9.4 (1967 reviews)
270 Jalan Besar , Singapore , sg

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Small room size
High prices

Categories

Cleanliness
9.6
Housekeeping staff went above and beyond, with specific praises for June.
Service
10
Staff were friendly and helpful, with specific mentions of several team members.
Location
9.6
Location was convenient with accessible dining options nearby.
Room Quality
8.6
Several reviews noted small room sizes and poor bed space.
Amenities
9.1
Basic amenities present, but some guests expected more.
Value for Money
9.1
Some reviews indicated high prices relative to room features.
Food and Beverage
9.6
Buffet breakfast was noted as fresh and continuously topped up.
Overall Experience
9.6
Overall positive experiences reported with a few mentioned downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Modern Accommodation and Convenient Location
Holiday Inn Express Singapore Serangoon offers modern accommodation just off the city centre. With easy access to public transportation, guests can explore the city within minutes.

Comfortable Rooms and Amenities
The rooms are elegantly decorated with contemporary furnishings and comfortable bedding. Guests can choose from a selection of pillows for a personalized touch. Each room is equipped with a flat-screen TV and a personal safe for added convenience.

Convenient Facilities and Dining Options
Guests can enjoy daily breakfast at Great Room, which also doubles as a lounge for relaxation. The hotel provides free WiFi, daily breakfast, and self-service laundry facilities for a hassle-free stay.

Book your stay at Holiday Inn Express Singapore Serangoon for a comfortable and convenient experience.

Important information:

Please note that the hotel will hold the first night's charge as a deposit once the booking is created .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.4
Based on 1967 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 9.6
Overall Experience: 9.6
T
tarique masood • family_with_children • sa
4
Not reommneded specially if booke through booking. Com
Pros:

Not worth the price charged for 20 m2 room , with odd location with backside entry in the middle of the residential houses. I wont prefer next time

Cons:

Food extremely selective during breakfast, arrangement of breakfast was squeezed in a compact corner . No space to move around . Not worth the money charged for a 3 night stay. Kitchen staff found doing favor to some of the guests by preparing special food for them. The general staff was not serving well and had communication problem.

2026-05-29 • via Nuitee
R
Ranabir • solo_traveller • bd
10
2026-05-28 • via Nuitee
N
Nitasha • extended_group • za
6
The breakfast options were very limiting. 85% vegetarian meals only
Pros:

Cleanliness

2026-05-27 • via Nuitee
T
Takayuki • couple • jp
7
中心部へのアクセスも良好で快適に過ごすことができました。
Pros:

早朝便でチャンギ空港に到着し、お昼前にホテルに入り、アーリーチェックインの交渉。とても印象の良い対応で無償でアーリーチェックインさせて頂きました。おかげで、部屋に大きな荷物を置いて中心部に観光に行くことができました。
バス停もホテルの前にありますので、バスも使いやすいです。130，147番のバスに乗ると中心部に出ることができます。
ガイドブック等では、最寄りの地下鉄駅として「EW11：Laveder駅」が出てきますが、「NE8：Farrer Park駅」が最寄りだと思います。「NE8：Farrer Park駅」は、日本のショップも入っている「City Square Mall」に隣接しています。中心部方面へのアクセスや飲料、軽食等の買い物もできてとても使いやすい駅でした。

Cons:

快適に過ごすことができましたので特にありません。
お土産品をロビーに置いたりしても良かったかなと思います。

2026-05-26 • via Nuitee
P
pranab • extended_group • in
8
Stay was ok. good for business trips where one comes and sleeps at night.
Pros:

Holiday inn express is in a good location. Bus stand right in front and the metro is a five min walk. One can take the metro directly from the airport and walk to the hotel. The hotel is very clean.

Cons:

The breakfast needs improvement, basic toiletries should be available like toothbrush comb toothbrush etc. the hand shower sometimes is difficult to shower.

2026-05-23 • via Nuitee
A
Andrej • extended_group • sk
8
2026-05-23 • via Nuitee
L
Lisa • couple • ca
9
Clean easy
Pros:

Decent breakfast, location was decent…close to Bugis, quick grab/metro to Chinatown/downtown/Bay Area

Cons:

Would have chosen Chinatown location instead

2026-05-20 • via Nuitee
M
Michela • solo_traveller • ch
7
Pros:

Staff molto gentile

Cons:

L’ingresso rumoroso e non molto pulito

2026-05-20 • via Nuitee
D
Dmitry • solo_traveller • sg
8
2026-05-17 • via Nuitee
T
Tz-Han • solo_traveller • tw
7
不適合休息
Pros:

交通方便

Cons:

飯店對面是卡啦ok，整個晚上都唱不停，吵得要死，根本沒辦法睡覺
下大雨渾身濕透，check in 手續也完成了，已經和櫃檯表示我想趕快換衣服和鞋子了，還在那邊問我要不要加入會員……

2026-05-07 • via Nuitee
B
BookiProfi • solo_traveller • se
7
Pros:

Friendly staff and very modern hotel built not too long ago. Right by a bus station to take you to the city centre. Breakfast was also decent.

2026-05-05 • via Nuitee
S
shanthy • solo_traveller • gb
9
Pros:

Good location to go mrt and shopping .

Cons:

Very hard to store luggage and walking space is very small. Room cleaning service is super.

2026-05-03 • via Nuitee
C
Chetan • couple • ca
10
👌👌
Pros:

Location and manager both were exceptional

Cons:

Very well maintained everything , breakfast specially and room service and amenities all were amazing

2026-05-03 • via Nuitee
K
Khar cheong • solo_traveller • my
9
2026-04-29 • via Nuitee
K
Khar cheong • solo_traveller • my
9
2026-04-29 • via Nuitee
U
UYalcin • extended_group • tr
9
Temiz ve Konforlu Ama Fiyatı biraz fazla
Pros:

Otel, okuduğum yorumlarla uyumlu şekilde oldukça temiz ve konforluydu. Konumu çok merkezi, kahvaltısı tatmin edici ve personeli son derece ilgiliydi. Ayrıca kendimi güvende hissettiğim, genel olarak huzurlu bir konaklama deneyimi sundu.

Cons:

Fiyat/fayda dengesi açısından beklentilerimi karşılamadı. Sunulan hizmet ve olanaklara kıyasla fiyatı bence oldukça yüksekti. Aynı bütçeyle daha iyi bir alternatif bulunabileceğini düşünüyorum.

2026-04-22 • via Nuitee
C
Claudia • solo_traveller • ro
9
Pros:

Clean, confortable, good breakfast.

2026-04-21 • via Nuitee
R
Readad • couple • bd
6
2026-04-20 • via Nuitee
S
Samira • family_with_children • us
10
2026-04-19 • via Nuitee
P
Periyakaruppan • solo_traveller • sg
10
2026-04-16 • via Nuitee