Businesshotel Lux

Hotels
7.9 (2473 reviews)
Neuenkirchstrasse 3 , Luzern , CH
+41 41 289 40 50

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Noise issues
Limited breakfast options
Location concerns

Categories

Cleanliness
7.65
Mentioned variously as clean but some issues with musty smell in the bathroom.
Service
8.65
Consistently praised for friendly and helpful staff.
Location
7.15
Comments describe it as not centrally located with some accessibility issues.
Room Quality
7.65
Rooms are described as clean; some complaints about size and noise.
Amenities
8.15
Overall good amenities; some no mention but breakfast included.
Value for Money
8.65
Guests feel they get what they pay for with some complaints about specific services.
Food and Beverage
7.15
Breakfast had mixed reviews, with some calling it below standard.
Overall Experience
8.15
General sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:41

Property Description

Luxurious Italian Style Rooms

Indulge in the modern, air-conditioned rooms at Hotel Lux, each exquisitely furnished in a classic Italian style with luxurious woods and marble. Enjoy amenities such as a flat-screen cable TV, a safe, and a private bathroom. Some rooms even feature a balcony or terrace with stunning views of the majestic mountains Rigi and Pilatus.

Convenient Location and Transportation

Located just 6 km from Lucerne, Hotel Lux offers easy access to the city via the nearby Emmenbrücke Sprengi Bus Stop, only 100 meters away. Explore the area effortlessly with the A2 motorway exit Emmen-Nord a mere 800 meters from the hotel. Additionally, the reservation confirmation doubles as a public transport ticket in zone 10, ensuring convenient bus connections to Luzern.

Complimentary WiFi and Parking

Stay connected with complimentary WiFi throughout the hotel and take advantage of free parking during your stay. Experience convenience and comfort at Hotel Lux in Emmenbrücke.

Book now to experience the epitome of luxury and convenience at Hotel Lux.

Important information:

If you travel with children, please inform the property of their number and age in advance.

COVID-certificate is NOT requiredGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.9
Based on 2473 reviews
Cleanliness: 7.65
Service: 8.65
Location: 7.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.15
Overall Experience: 8.15
S
Syed Ghufran • couple • in
9
Great
2026-10-31 • via Nuitee
S
Syed Ghufran • family_with_children • in
10
Great
2026-10-31 • via Nuitee
T
tanwar • couple • in
10
Pros:

Clean and good quality breakfast. Very good location.

2026-10-31 • via Nuitee
D
Doris • couple • ch
9
Pros:

Alles ok.
Mit der Gästekarte ÖV inbegriffen ( Linie 10) war super!

2026-10-30 • via Nuitee
A
Azhan • solo_traveller • my
8
Perfect hotel for those visiting Lucerne but don't want to pay Lucerne rate.
Pros:

I was there for the Lucerne Marathon. The location of the hotel was so perfect. Around 20 minutes to Lucerne City Centre, multiple buses per hour from early morning, and the bus stop is so close to the hotel.

The spaghetti Aglio from it's Italian Restaurant was one the best I have ever had.

The lady at the front desk was also very friendly and helpful. I didn't have my physical credit card on me for verification and she didn't make a big deal out of it, and checked me in without much hassles (when I travel for marathons in the country, I don't bring my physical bank / credit cards)

Cons:

It was a major marathon weekend in Lucerne. I would expect the hotel would provide earlier breakfast for runners staying there - which it common thing at other marathons. Unfortunately this could not be attended to, even when I informed weeks before. This is the reason I do not give 10/10 rating.

2026-10-30 • via Nuitee
S
Shirley • couple • it
6
Carino
Pros:

Per dormire una notte abbastanza regolare

Cons:

...

2026-10-30 • via Nuitee
J
Jan • solo_traveller • cz
8
Pros:

Snídaně nebyla příliš rozmanitá, ale vydatná a dostačující. Na můj vkus příliš měkká postel. Personál ochotný a vstřícný, pokoj čistý, jen zařízení koupelny by potřebovalo obnovu. Celkově jsem spokojen.

2026-10-29 • via Nuitee
A
Andrea • extended_group • it
8
2026-10-29 • via Nuitee
L
Lili on the wey • extended_group • ch
8
2026-10-29 • via Nuitee
J
joseph(Noyal) • solo_traveller • it
8
2026-10-29 • via Nuitee
C
Cristescu • couple • ro
9
2026-10-28 • via Nuitee
R
Rainer • family_with_children • de
8
Immer wieder gern
2026-10-28 • via Nuitee
P
Pranvera • solo_traveller • ch
3
Keine Lösungen
Pros:

Unfreundlich

Cons:

War nicht hilfsbereit

2026-10-27 • via Nuitee
A
Andrew Maurous Cascabel • solo_traveller • it
10
Top
Pros:

Everything is good 👍🏼

Cons:

Nothing

2026-10-27 • via Nuitee
J
JOSÉ LORENZO • couple • es
8
2026-10-26 • via Nuitee
A
Aline • solo_traveller • ch
8
Pros:

Pratique, propre

Cons:

Single très petite

2026-10-26 • via Nuitee
M
M • couple • nl
8
Prima hotel op doorreis, centrum Luzern goed te bezoeken met bus
Pros:

Uitgebreid ontbijt, nette kamers, voldoende parkeergelegenheid, dagkaart voor ov naar centrum

2026-10-26 • via Nuitee
V
Vinod • solo_traveller • au
9
2026-10-26 • via Nuitee
N
Nitin • couple • us
5
Dont waste money by staying here
Pros:

Staff specially Branca went out of her way to make our stay very good, despite the shortcomings of the management.

Cons:

A lot, No fridge in the room, no tea bags, no creamer, supposedly a 3 star hotel, doesnt deserve 1 star, 2 star in zurich was way better. Elevator goes only half floor, had to lug luggage up and down, shower drain was clogged etc, Nail on the floor, not enough light in the room.

2026-10-26 • via Nuitee
F
Fischer • solo_traveller • de
8
Gute Lage, schöne Zimmer und gute Matratzen
Pros:

Parkplatz vor der Türe, gute Matratzen

Cons:

Angebot beim Frühstücksbuffet ist ausreichend, könnte etwas "bunter" sein

2026-10-25 • via Nuitee