Hotel D’Monica

Hotels
8.4 (54 reviews)
Avenida Insurgentes 33 , San Cristóbal de Las Casas , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Loud neighbors
Inconsistent water temperature
Hidden extra charges

Categories

Cleanliness
7.85
Guests noted cleanliness but mentioned issues with noise and water temperature affecting overall experience.
Service
8.85
Staff was generally described as friendly, although some guests found communication about policies lacking.
Location
9.35
Repeatedly praised for its excellent proximity to markets and attractions.
Room Quality
7.35
Some rooms were described as dark and outdated, with mentions of discomfort in amenities.
Amenities
8.35
Basic amenities were available; however, issues with room size and lack of internet in some areas were noted.
Value for Money
8.35
Affordability appreciated, but extra charges for taxes and breakfast were criticized.
Food and Beverage
8.35
Compliments on breakfast quality, but issues with service consistency noted.
Overall Experience
8.75
A mix of good location and comfort but hampered by noise and water issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:16

Property Description

Charming Blend of Moorish and Colonial Design
Hotel D’Monica in San Cristobal de las Casas offers a unique blend of Moorish and Colonial design, creating a charming ambiance for guests to enjoy.

Comfortable Rooms and Dining
The spacious, air-conditioned rooms at D’Monica feature essential amenities like a TV, telephone, and private bathroom. Guests can also indulge in delicious meals at the on-site restaurant and enjoy live marimba music during lunch and dinner.

Convenient Location and Attractions
Located in the city center, guests can easily explore nearby attractions such as La Paz Square, San Cristobal Cathedral, and the city’s craft market within a short walk. With free parking and proximity to Cristobal Colón Bus Station, exploring the enchanting city is hassle-free.

Experience the magic of San Cristobal de las Casas at Hotel D’Monica. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

8.4
Based on 54 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.75
A
Araujo • solo_traveller • mx
7
Pros:

Very near from the downtown

Cons:

The parking area is very bad, you have to be a good driver to park the car, the parking is small

2026-05-04 • via Nuitee
R
ROBERTO • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Irme del hotel

2026-04-21 • via Nuitee
R
ROBERTO • solo_traveller • mx
10
Pros:

La atencion del personal

Cons:

Irme del hotel

2026-04-21 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

Muy amable el personal

2026-04-11 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

Servicio excelente

2026-04-11 • via Nuitee
C
Claudia Ivonne • family_with_children • mx
8
Pros:

La ubicación es excelente, muy limpio

Cons:

El estacionamiento es pequeño, en dos ocasiones quise salir y estaba bloqueado el espacio, si movieron los coches pero retrasó mi salida

2026-04-09 • via Nuitee
C
Corzo Chacon • family_with_children • mx
10
Pros:

Ubicación y muy cómodas instalaciones y l mejor la pizza

Cons:

Todo bien

2026-04-08 • via Nuitee
V
Vanesa • family_with_children • mx
10
Pros:

Las instalaciones estan muy cómodas y muy lindas

Cons:

Todo fue perfecto

2026-04-05 • via Nuitee
R
ROBERTO • family_with_children • mx
10
Pros:

La atención de los chicos de recepción

Cons:

Irme del hotel

2026-03-03 • via Nuitee
J
Juan Pacheco Cruz • family_with_children • mx
10
2026-01-25 • via Nuitee
V
Victor Hugo • family_with_children • mx
8
No tuve un buen descanso
Pros:

No queda muy lejos del centro, aproximadamente 10 minutos caminando.

Cons:

Desafortunadamente la habitación que nos tocó queda enfrente del elevador de servicio y la gente que se hospeda sale de madrugada para sus diferentes actividades. En la habitación se escucha todo, desde como arrastran las maletas para ingresar al elevador hasta las pláticas y groserías de la gente mientras esperan al elevador. Además que tienen un foco para alumbrar la zona, que la luz traspasa sus delgadas cortinas y siempre hay iluminación dentro de la habitación. No hay un buen descanso.

2026-01-08 • via Nuitee
I
Irene • couple • it
3
2025-12-24 • via Nuitee
K
Karla María • family_with_children • mx
9
Pros:

La cercanía al mercado y los andadores. Que estaba limpio y no hace frío dentro.

Cons:

Que la señal de internet llegaba muy poco a mi recamara y se iba a casa rato

2025-12-24 • via Nuitee
J
Jimenez • extended_group • mx
10
Estancia comoda
Pros:

Excelente ubicacion, centrico.

2025-12-15 • via Nuitee
E
Eleonora • family_with_children • it
7
Pros:

Camera spaziosa, pulita e in ordine in una struttura caratteristica e piacevole, posizione comoda, colazione gustosa e in buona quantità (non inclusa nel soggiorno)

Cons:

Camera molto buia, l'unica che non affacciava sul luminoso cortile interno, bagno vecchio, il primo giorno all'arrivo la doccia era appena tiepida (la sera era calda), staff non particolarmente cordiale

2025-12-14 • via Nuitee
K
Kerstin • solo_traveller • se
9
Trevligt hotell med perfekt läge.
Pros:

Läget

2025-12-07 • via Nuitee
E
Evelyne • couple • fr
5
Bel établissement très bien situé
Pros:

L'emplacement est génial
La vue dur l'église
Le style architectural

Cons:

J'aurais aimé moins de bruit. Aucune isolation, on entend tout chez les voisins
Chiens qui aboient toute la nuit. Rue bruyante
Pas de prise usb

2025-11-24 • via Nuitee
F
Fabrice • family_with_children • fr
9
Pros:

L'emplacement, les lits sont très confortables , le chauffage d'appoint, très bon rapport qualité-prix

2025-11-23 • via Nuitee
L
ludwig • family_with_children • be
8
Pros:

Hotel avec restaurant

Cons:

Chambre très petite hotel pratiquement vide

2025-11-18 • via Nuitee
R
ROBERTO • couple • mx
5
Pros:

Lo céntrico y su estacionamiento

Cons:

Cobran más de lo que publica Booking porque según ellos no esta incluido los impuestos en la Tarifa qué ofrece la aplicación.

Llegamos a la 1 am y nos pedían la cédula fiscal para antes de las 7 am para hacernos la factura. Después ya no se puede realizar la factura. Sin duda el SAT debe regular esta situación.

2025-11-17 • via Nuitee