Hotel Crystal Interlaken

Hotels
8.2 (1657 reviews)
Rugenparkstrasse 13 , Interlaken , ch
+41 33 822 62 33

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Old facilities
Uncomfortable beds

Categories

Cleanliness
8.03
Rooms were clean and comfortable, but some facilities were dated.
Service
8.8
Staff were very friendly and helpful throughout the stay.
Location
8.54
Excellent location near the train station, providing easy access to attractions.
Room Quality
7.49
Rooms looked a little old with some mentioning uncomfortable beds.
Amenities
8.02
Decent amenities but some restrictions on room use.
Value for Money
7.78
Some guests felt it was not a good deal considering the outdated facilities.
Food and Beverage
8.53
Breakfast was highly praised with good variety and quality.
Overall Experience
8.4
General satisfaction despite some negative points about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at the Crystal, ideally located just a short stroll from Interlaken's center and the train station. Unwind in rooms equipped with modern amenities like cable TV, a safe, and a well-appointed bathroom.

Delicious Dining Options
Start your day right with a sumptuous buffet breakfast served daily at the hotel. Need a packed lunch for your adventures? Simply make a request, and it will be ready for you.

Convenient Services and Activities
Benefit from local insights and recommendations available at the reception. Explore Interlaken effortlessly with complimentary public transport access and even try your luck at the casino with free entry for guests.

Book now for an unforgettable experience at the Crystal!

Important information:

Please note that your reservation is otherwise not guaranteed. Contact details are stated in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for CHF 37.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1657 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.78
Food and Beverage: 8.53
Overall Experience: 8.4
C
Christian • couple • ch
10
Wir kommen wieder!
Pros:

Sehr schöne und zweckmässige Zimmer. Gutes Frühstück. Exzellentes Preis-Leistunsverhältnis. Zentral, aber ruhig.

2026-07-25 • via Nuitee
M
Momoka • couple • jp
8
2026-07-25 • via Nuitee
S
Shana • solo_traveller • be
7
Pros:

Dichtbij bushalte en gratis tickets om in Interlaken rond te reizen

Cons:

Tankstation aan overkant met bijhorend nachtlawaai en geen airco

2026-07-23 • via Nuitee
J
JCL1 • couple • es
6
2026-07-23 • via Nuitee
C
Claudia • couple • ch
10
Das Hotel liegt sehr gut um alles einfach zu erreichen. Personal sehr freundlich und hilfsbereit. Frühstücksbüffet sehr
Pros:

ALLES!

2026-07-22 • via Nuitee
B
Belinda • solo_traveller • ch
8
Pros:

Die freundliche Dame an der Rezeption, das bequeme Bett, die ruhige Lage, Klimaanlage, Balkon, Kaffeemaschine. Frühstück war auch okay.

Cons:

Etwas weit vom Zentrum, je nachdem wo man das Zentrum empfindet. Kein Aufzug bis zum Zimmer, mehrere Treppen. Interlaken ist im Allgemeinen zu teuer. Dieses Hotel war noch mit am "günstigsten".

2026-07-22 • via Nuitee
I
Ihor • solo_traveller • ie
9
2026-07-22 • via Nuitee
M
Maria Das Dores • couple • br
10
2026-07-22 • via Nuitee
T
Thomas Siegrist • solo_traveller • ch
8
2026-07-22 • via Nuitee
A
Ariel • extended_group • ar
10
Bello lugar Interlaken
Pros:

La amabilidad de la señora que nos atendió en la recepción. Increíble.
La ubicación.
El parking, siempre se agradece en lugares donde cuesta aparcar.
El desayuno bien.
Muy limpio todo.

Cons:

Las escaleras para acceder a nuestra habitación

2026-07-22 • via Nuitee
X
xunying • family_with_children • cn
8
房间比较小
Pros:

三楼的房间电梯无法到达，都需要搬行李。早餐还是比较丰富的。

2026-07-22 • via Nuitee
K
karolien • solo_traveller • be
7
2026-07-21 • via Nuitee
E
Elizabeth • couple • us
8
2026-07-21 • via Nuitee
K
Khudoyberdiev • extended_group • uz
9
Awesome!
Pros:

Location, breakfast! service!

Cons:

Nothing!

2026-07-21 • via Nuitee
N
Ninan • family_with_children • ae
8
Pros:

Location is good. It’s a clean place.

Cons:

For the price they charge it’s not worth it. Interlacken is expensive place.

2026-07-20 • via Nuitee
E
Elenir • couple • br
8
Hotel acolhedor e bem localizado!
Pros:

O hotel fica muito próximo à estação de trem West de Interlaken. É possível ir à pé, pois além de ser plano fica a uma curta distância.
A rua das lojas e restaurantes também ficam próximos, assim como mercados para compra de alimentos em geral.
O hotel dispõe de um filtro de água natural e com gás para abastecimento dos hóspedes.

2026-07-20 • via Nuitee
F
Fekete • solo_traveller • hu
10
2026-07-20 • via Nuitee
S
Sayaka • solo_traveller • jp
10
Pros:

受付の方がとても良かったです。朝も早く出ると伝えたら朝ごはんも準備してくださり凄く助かりました。

Cons:

特にありません。

2026-07-20 • via Nuitee
C
Conrad • family_with_children • de
7
2026-07-20 • via Nuitee
R
Rayhan • solo_traveller • de
8
Pros:

Good location also good value for money. But no AC. No lock on the bathroom door. Very clean and nice comfy beds. Also has a balcony which is nice.

Cons:

Not enough sockets for charging phones. Only one available in the whole room. No AC.

2026-07-19 • via Nuitee