Hotel Crystal Interlaken

Hotels
8.2 (1548 reviews)
Rugenparkstrasse 13 , Interlaken , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Old facilities
Uncomfortable beds

Categories

Cleanliness
8.03
Rooms were clean and comfortable, but some facilities were dated.
Service
8.8
Staff were very friendly and helpful throughout the stay.
Location
8.54
Excellent location near the train station, providing easy access to attractions.
Room Quality
7.49
Rooms looked a little old with some mentioning uncomfortable beds.
Amenities
8.02
Decent amenities but some restrictions on room use.
Value for Money
7.78
Some guests felt it was not a good deal considering the outdated facilities.
Food and Beverage
8.53
Breakfast was highly praised with good variety and quality.
Overall Experience
8.4
General satisfaction despite some negative points about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at the Crystal, ideally located just a short stroll from Interlaken's center and the train station. Unwind in rooms equipped with modern amenities like cable TV, a safe, and a well-appointed bathroom.

Delicious Dining Options
Start your day right with a sumptuous buffet breakfast served daily at the hotel. Need a packed lunch for your adventures? Simply make a request, and it will be ready for you.

Convenient Services and Activities
Benefit from local insights and recommendations available at the reception. Explore Interlaken effortlessly with complimentary public transport access and even try your luck at the casino with free entry for guests.

Book now for an unforgettable experience at the Crystal!

Important information:

Please note that your reservation is otherwise not guaranteed. Contact details are stated in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for CHF 37.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1548 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.78
Food and Beverage: 8.53
Overall Experience: 8.4
N
Nawres • solo_traveller • de
10
2026-05-23 • via Nuitee
W
Wolfgang • couple • at
10
2026-05-23 • via Nuitee
A
Amr • solo_traveller • ae
9
Pros:

Staff espicially Samra and Paula. Location is great like 3-5 minutes from train and bus stations. Rooms were clean.

Cons:

Less available electric receptacles in room. However it can be managed.

2026-05-22 • via Nuitee
L
Lisa • couple • us
8
2026-05-21 • via Nuitee
P
Patricia Regina • couple • br
10
2026-05-21 • via Nuitee
S
Steven • solo_traveller • ch
8
2026-05-21 • via Nuitee
P
Philippe • solo_traveller • ch
9
Super!
Pros:

Accueil chaleureux, le personnel de la réception au top! Nous étions 3 dans une belle et grande chambre avec une jolie terrasse. Tout pret de la gare CFF.
Je recommande cette hôtel.

Cons:

Rien.

2026-05-20 • via Nuitee
R
Ralf • extended_group • ch
8
2026-05-19 • via Nuitee
T
Thanakorn • couple • th
10
2026-05-18 • via Nuitee
L
Luciano • solo_traveller • br
9
Pros:

Quarto espaçoso e muito bom.

Cons:

Café da manhã meio fraco

2026-05-17 • via Nuitee
C
Cécile • extended_group • fr
9
2026-05-16 • via Nuitee
R
Recappé • solo_traveller • sr
8
Pros:

It was very clean and in the center of Interlaken west

2026-05-16 • via Nuitee
P
Pedro • solo_traveller • br
10
2026-05-15 • via Nuitee
T
Tadakuni • solo_traveller • jp
9
2026-05-15 • via Nuitee
O
Omar Tarek • solo_traveller • eg
9
2026-05-14 • via Nuitee
M
Matas • solo_traveller • ch
10
2026-05-14 • via Nuitee
S
Sara • couple • co
10
Muy cómodo
Pros:

Todo muy limpio y el desayuno muy variado

Cons:

Las habitaciones muy cómodas

2026-05-13 • via Nuitee
C
Colin • extended_group • gb
8
No frills good value hotel near to station .
Pros:

Good value hotel near to Interlaken West train station. No frills roomy room and balcony. On main road but very quiet in reality. Distant view over rooftop of Jungfrah.
Good breakfast in old fashion style timbered rooms. Very helpful staff

Cons:

Nothing really for the price. Odd design hotel floors with lots of little differences so care needed not to trip on small steps. Lift took you to a level but another narrow staircase took us up to the bedroom. Not easy if having heavy luggage.

2026-05-12 • via Nuitee
D
David • solo_traveller • ph
10
2026-05-11 • via Nuitee
P
Peter • solo_traveller • au
10
2026-05-11 • via Nuitee