Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room renovations needed
Limited parking

Categories

Cleanliness
7.83
Multiple reviews mention cleanliness issues, especially in room and pool areas.
Service
9.3
Staff are consistently praised for being helpful and friendly.
Location
9.34
Location is frequently highlighted as a major strength of the hotel.
Room Quality
7.29
Reviews indicate rooms need renovation, affecting overall comfort.
Amenities
7.82
Some amenities are lacking or reported as outdated, affecting experience.
Value for Money
8.78
Fair value considering the location, despite cleanliness concerns.
Food and Beverage
8.83
Breakfast area received positive feedback, but specifics were less common.
Overall Experience
8.8
Guests express overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:41

Property Description

Prime Location near Paseo Montejo Avenue
Hotel Holly is conveniently situated just 200 metres from the renowned Paseo Montejo Avenue, offering guests easy access to one of the most important areas in Merida.

Comfortable Rooms with Amenities
The air-conditioned rooms at Hotel Holly are equipped with cable TV, a small fridge, and vibrant decor. Guests can enjoy the convenience of showers, free toiletries, and a cozy ambiance during their stay.

Convenient Facilities and Nearby Attractions
With an on-site cafeteria and various dining options nearby, guests can indulge in a culinary adventure. Additionally, popular landmarks such as San Ildefonso Cathedral and the Old Train Station are a short distance away, making exploration effortless.

Book your stay at Hotel Holly now for a memorable experience in Merida!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 312 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
Z
Zuri • couple • mx
5
Se puede buscar un alojamiento de mejor calidad y al mismo costo en el centro.
Pros:

Las habitaciones son espaciosas y la limpieza está bien.

Cons:

Está lejos de todo, lo único cerca es un oxxo eso es muy malo ya que hay que llegar en Uber a todos lados.

2026-06-30 • via Nuitee
C
Cervera Heredia • solo_traveller • mx
9
2026-06-27 • via Nuitee
A
Adrian Rosales • solo_traveller • mx
10
Super recomendado
Pros:

Limpieza diaria en habitación

Cons:

Todo fue excelente

2026-06-24 • via Nuitee
M
María Del Rocío • solo_traveller • mx
8
Pros:

Habitaciones limpias en buen estado de conservación

Cons:

El baño tenía moho y jabón acumulado y que un día no hubo agua caliente

2026-06-18 • via Nuitee
A
Angelica • extended_group • dk
8
Nice.
Pros:

Family-owned and family oriented hotel.

Cons:

Somewhat old room, but clean and overall, ok for an overnight.

2026-06-12 • via Nuitee
V
Valentina • solo_traveller • it
9
Posizione strategica a due passi dal centro
Pros:

L’ampiezza della camera
La possibilità di parcheggiare di fronte l’ingresso della camera
La disponibilità dello staff

2026-06-06 • via Nuitee
C
cuauhtemoc • couple • mx
8
Nice , comfortable, great value , great staff
Pros:

Great Location , excellent value for the price

Cons:

Some bugs around , very very small fridge, no ice , balcony not private

2026-06-04 • via Nuitee
M
Moises • solo_traveller • mx
9
HOTEL A BUEN PRECIO Y EXCELENTE UBICACIÓN
Pros:

Muy bien ubicado, y buena atención del personal.

Cons:

Creo qued pudieran renovar sus instañaciones.

2026-06-02 • via Nuitee
F
Fuentes • solo_traveller • mx
9
2026-06-02 • via Nuitee
O
Osar Guillermo • solo_traveller • mx
8
2026-05-23 • via Nuitee
B
Blanca Rosa • extended_group • mx
10
2026-05-08 • via Nuitee
L
Lara • extended_group • it
7
Cons:

Camera molto carina, però c’era un buco sul soffitto da cui cadevano delle formiche direttamente sul letto. Svegliarsi con i pizzichi non è stato molto piacevole, soprattutto considerando che siamo stati 3 notti.
Inoltre, abbiamo chiesto il servizio lavanderia che ci hanno fatto pagare ben 10 euro a testa: non raccomandato!

2026-05-01 • via Nuitee
C
Casamento • family_with_children • us
7
Pleasant staff. Fine location. Price fine. The breakfast meh! But if no frills ok price then good.
Pros:

Location was easy to find and centrally located

Cons:

The shower had only cold water for 3 days. I contacted the front desk 3 times before they finally fixed it. Oh if you sell coffee you need to use actual creamers not powder. The only place that sold coffee with creamers in The Whole area was oxox convenience store a block away.

2026-04-28 • via Nuitee
H
Hidalgo • solo_traveller • mx
3
No recomendable
Pros:

La ubicación

Cons:

Las camas, el carácter del personal nocturno, la higiene del baño, despide olores desagradable, no servía la luz

2026-04-20 • via Nuitee
L
Luigy Rey • solo_traveller • mx
9
Pros:

todo

Cons:

Ok

2026-04-19 • via Nuitee
R
Rossella • solo_traveller • ch
10
2026-04-12 • via Nuitee
A
Andrés • family_with_children • co
8
2026-04-10 • via Nuitee
G
Grillo • family_with_children • mx
6
2026-04-06 • via Nuitee
P
PERLA • family_with_children • mx
1
Cons:

Pésima atención de un tal.rodrigo ,pésimo grosero y nada empatico

2026-04-03 • via Nuitee
M
Maricela • family_with_children • mx
10
2026-04-01 • via Nuitee