Four Points by Sheraton Regina

There was no trolley available to help with bags. The hallways looked like they were mid renovation. The train woke me three times with its horn. The curtains were NOT blackout.

The renovation activity, during the day.

Main beef was with the restaurant. At 6 PM they are out of some food items? Not really acceptable. We walked out and had dinner somewhere else. Didn't bother with breakfast either. Parking surface full of pot holes. Very disappointing first impression for a Sheraton related hotel.

Train was loud early morning

The breakfast was miserly. Very small and little or no choices. The quality of the breakfast is very poor and substandard considering how much paid to book the hotel. Breakfast availability was the reason for booking the hotel but it was disappointingly poor.
2 Towels were hardly provided only one and a half towel.I had to call for more towels. The towels are worn out and needs replacement.

1) The hotel was a 4 dressed up as a 9. It was trying to be above a Days Inn, but really it wasn't.
2) The pool area looked to have more water on the floor than the pool itself-gross.
3) No garbage bags in the garbage bins- this seems strange to me- especially in the bathroom. The bins themselves were spotless and clean. However, I feel for the cleaning staff needing to clean the bins.
4) The train horns- yes the hotel has no control over this- but something to be aware of.

Everything they screwed up everything didn't even let me stay in my room but took my money . It's disgusting to be honest

My room was missing all of the amenities and I had to continuously keep requesting for additional stuff - such as hotel slippers, toothbrush/toothpaste, creams, etc.
I was later told that the hotel was out of toothbrushes and toothpaste and I followed up for the entire duration of my trip but was never provided with it. I believe this is a basic necessity and should be stocked.

No one picked phone for room service

this place is filthy and in deteriorating shape my room had dirty walls dirty windows paint where there shouldnt be paint drywall cracks and the hallways are almost embarrasing especially where you come off the elevator pool has a brown ring around it i didnt even go in it this sadly is becoming the norm for most regina hotels where is the maintenance and cleaning staff where is the manager that should be looking at this mess and realizing it needs to be corrected for people to feel good about their stay i would not stay here again

Carpet had not been vacuumed in quite some time. There was a whole smorgasbord of debris all around the carpeted area.

Although we arrived slightly early and waited in the seating area as there was apparently no room ready for us, I hadn't noticed that in the 10 minutes we waited that the reception area had filled up with approx. 15 people waiting to check in. Instead of the desk clerk (who knew we were waiting to check in) calling us over, I waited in line for approx. 35 more minutes.

No hair conditioner in bathroom.

Sketchy area, cops showing up , pool was gross , was loud

The rooms are not noise proof.i can here people talking at the hall way and people at the next room.the door is not slowly shutting and slam every time.everything is noisy.doors are noisy.bathroom doors squeaks.breakfast is soooo expensive too but like i said employees are very friendly.