Emaar Royal Hotel Al Madina

Hotels
7 (46 reviews)
Northern Central Area, Madinah, 42311 , Madinah , SA
966-14-8346030

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
3.71
Bathroom was very small and had a horrible smell.
Service
8.18
Service was standard but lacked flexibility regarding room preferences.
Location
8.72
Location is average, not specifically mentioned but typical for this type of hotel.
Room Quality
4.67
Guest received separate beds despite booking a king bed.
Amenities
7.7
Standard quality for this hotel tier.
Value for Money
7.66
Standard quality for this hotel tier.
Food and Beverage
7.71
Standard quality for this hotel tier.
Overall Experience
7.68
Overall experience affected by room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:45

Property Description

Welcome to Emaar Royal Hotel Al Madina, where luxury meets convenience in the heart of Madinah.

Unmatched Comfort
Experience ultimate relaxation in our 481 air-conditioned rooms, featuring modern amenities like LCD televisions, refrigerators, and deep soaking bathtubs. Enjoy seamless connectivity with complimentary wireless internet access throughout the property.

Delectable Dining Options
Savor the exquisite flavors at Uhud Restaurant, one of our two dining venues, or indulge in 24-hour room service for those late-night cravings. Start your day right with a delicious buffet breakfast available daily.

Exceptional Services
Our hotel offers exceptional services such as a 24-hour front desk, business center, and concierge services to cater to your every need. With free self-parking and on-site laundry, your stay will be both comfortable and convenient.

Elevate your travel experience and secure your stay with us today!

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Couples wishing to share a room must provide proof of marriage.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 46 reviews
Cleanliness: 3.71
Service: 8.18
Location: 8.72
Room Quality: 4.67
Amenities: 7.7
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 7.68
F
Faqeh • solo_traveller • sa
7
2026-05-23 • via Nuitee
E
Erfankhan • extended_group • sa
9
Very good
Pros:

Location is quite near to women gate

Cons:

Rooms are pretty good and staff is friendly and helpful specially at Reception Mr. Riyadh Alsharif was great help to upgrade room

2026-05-23 • via Nuitee
A
AL-jahano • extended_group • sa
3
Pros:

الموقع

Cons:

كل شي الغرفة قديمة وتسجيل الدخول متأخر

2026-05-23 • via Nuitee
M
Maha • solo_traveller • kw
8
Pros:

A special thanks to Ms Rawan in reception. Staff are very kind.

Cons:

Washroom facilities are a little outdated.

2026-05-22 • via Nuitee
M
Manzar • couple • gb
9
A lovely place to stay in Madina, a minute walk from Masjid e Nabvi
Pros:

Location

Cons:

Nothing

2026-05-22 • via Nuitee
B
Bilal • extended_group • sa
5
2026-05-22 • via Nuitee
M
Muhammad • couple • us
8
Over all it was satisfying
Pros:

Abdul Rahman at reception was very nice and very professional.

Cons:

3 young ladies weren’t professional and didn’t care much if you stood front of them …until they get done talking to each other or on the phone…at least they acknowledge the customer and say we will be with you shortly and if someone cut the line they just help the person who cuts the line instead of saying sorry their is another person waiting before you…we understand this is busy season, but that’s why we pay high price as well, so customer service should be top notch!

2026-05-21 • via Nuitee
W
waleed • extended_group • sa
1
Pros:

تعامل الاستقبال

Cons:

استقبال حارس الأمن شاكر أسوء استقبال للأسف

2026-05-20 • via Nuitee
S
Shazneen • solo_traveller • lk
9
2026-05-18 • via Nuitee
F
fahad • extended_group • sa
10
2026-05-13 • via Nuitee
B
Bouchra • couple • ma
10
2026-05-13 • via Nuitee
S
saas • solo_traveller • sa
8
ن
Pros:

ا4

Cons:

ة

2026-05-12 • via Nuitee
المالكي • family_with_children • sa
10
2026-05-12 • via Nuitee
R
Raja • family_with_children • ae
1
Pros:

Other then location, there is nothing else to be liked

Cons:

Unprofessional staff for breakfast service, worst breakfast I have ever seen. I spoke to the manager and they were very dismissive. Although they say no to Omelette requests? however if you are from a certain country, you can get it. It just appears from the kitchen - shocking. I asked for a fresh orange juice and was told to go downstairs to the cafe. Awful service and disgusting breakfast! Never again!

2026-05-11 • via Nuitee
J
Jeja • couple • sa
9
Pros:

نظيف وقريب جداً من الحرم النبوى

Cons:

لا شئ

2026-05-11 • via Nuitee
A
Abdullah • solo_traveller • sa
10
2026-05-10 • via Nuitee
M
moes • solo_traveller • nl
10
2026-05-09 • via Nuitee
M
Mehdhar • extended_group • ye
10
2026-05-09 • via Nuitee
T
trad9209 • family_with_children • sa
10
2026-05-09 • via Nuitee
U
Usman • couple • sa
10
2026-05-08 • via Nuitee