Emaar Royal Hotel

Hotels
8.9 (5444 reviews)
Central Area North , Al Madinah , sa

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Al-Masjid Al-Nabawi
Friendly, helpful staff and strong customer service (named personnel praised)
Clean and comfortable rooms (housekeeping praised)
Good value for money
Breakfast variety
Efficient housekeeping
Cons:
Breakfast quality and fruit condition often criticized
Occasional pest sighting (cockroach reported)
Some furniture and carpet are worn/need attention
Elevators can be slow
Small bathroom reported in some rooms

Categories

Cleanliness
8
Generally praised (multiple mentions of good housekeeping and named staff like Haroon), but isolated issues reported such as a cockroach in a wardrobe and some worn/old carpet that needs renewal.
Service
9.8
Consistently highly rated — many compliments to reception and customer-relations staff (Riyadh/Riyadh AlSharif, AbdurRehman, Shahadat, Shobiuk, S.V. Kamal, Abeer) for attentive, helpful support.
Location
9.9
Repeatedly highlighted as excellent and very close to Al-Masjid Al-Nabawi; location is a major positive factor in many reviews.
Room Quality
8.7
Rooms described as comfortable and appropriately sized by many guests, though some mention a small bathroom and the need for attention to certain furniture.
Amenities
8.4
Amenities are generally adequate (breakfast service, housekeeping), but guests reported issues with elevator delays and some maintenance/quality aspects of facilities.
Value for Money
9.2
Multiple guests explicitly state the hotel offers good value for money and recommend repeating the stay; value is a clear strong point.
Food and Beverage
7.6
Breakfast variety noted, often oriented to Arab cuisine, but several complaints about quality of main dishes, desserts and fruit (dried oranges, apples turning black).
Overall Experience
9.6
Overall very positive stays with many recommendations and repeat bookings; minor issues (food, occasional pests, furniture) did not outweigh the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:05

Property Description

Luxurious Accommodation with Stunning Views

Modern Rooms with Essential Amenities: Experience comfort and convenience in our air-conditioned rooms with stylish décor, wardrobe, minibar, and private bathroom.

Culinary Delights for Every Palate: Indulge in a variety of Asian and international cuisine at Uhud and Bader Restaurants. Grab a quick bite or a relaxing beverage at our on-site coffee shop.

Convenient Location with Nearby Attractions: Explore the Hejaz Railway Museum just a short drive away. Enjoy easy access to the Prophet’s Mosque and Mount Uhud. Don't miss the chance to stay at Emaar Royal Hotel for a memorable experience.

Important information:

Please note that children under 5 dine for free. Children between 6 and 12 dine with a 50% disocount of the adult price. Children who are 12 and above pay full price.

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.

For all bookings from the UK guests are required to provide a copy of their passports and a credit card. Failing to have these documents the property will collect full payment upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.9
Based on 5444 reviews
Cleanliness: 8
Service: 9.8
Location: 9.9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 9.2
Food and Beverage: 7.6
Overall Experience: 9.6
S
Shah Qurratu Aini • solo_traveller • my
10
2026-08-29 • via Nuitee
I
ibrahim • couple • ae
10
2026-08-29 • via Nuitee
H
hifsa • solo_traveller • sa
10
2026-08-29 • via Nuitee
A
Asim • solo_traveller • de
10
Pros:

موقع الفندق ، اسعاره ، نظافته ، ايضا موظفي الاستقبال وموظفي النظافة الطابق 12 بالاخص الاستاذ محي الدين والعاملين معه ، قمة بالاخلاق والادب والنظافة قمة بالروعة

Cons:

نظام الدخول 4 العصر الي 6 مساءا

2026-08-29 • via Nuitee
M
Muhammad • family_with_children • sa
8
2026-08-29 • via Nuitee
A
Ahmed • solo_traveller • bh
9
Pros:

الموقع ممتاز
الأفطار متنوع
خدمة التنضيف ممتازه وخاصه أبوطه متعاون وخدوم

Cons:

الأفطار متنوع ولكن أنواع المخبوزات نوعا ما تحتاج الى تغيير

2026-08-28 • via Nuitee
A
Allulu • solo_traveller • sa
10
2026-08-28 • via Nuitee
A
Adnan • extended_group • sa
9
فندق رائع
Pros:

سرعة تجاوب موظفي الاستقبال

Cons:

لا يوجد

2026-08-28 • via Nuitee
R
Rizdoc • solo_traveller • sa
8
Pros:

The smiling & pleasing welcome by ABDUR REHMAN at front desk, in few minutes he did and arranged all the necessary documentation & keys hand over. He further called me after few minutes to ensure everything is just perfect I expected. This gesture of ABDUR REHMAN was just so so loving & exceptional, I strongly recommend other to do choose this facility for a pleasing & hassle free stay with peace of mind . Thank all the support staff including the house keeping Guy 👦 ❤️🎉

Cons:

None

2026-08-28 • via Nuitee
R
Reda • couple • dz
9
Pros:

المطعم جيد

Cons:

الشاب الذي في الاستقبال لو يبتسم للناس فهو من صميم عمله وليس فضل منه

2026-08-28 • via Nuitee
H
Hussin • family_with_children • sa
10
2026-08-28 • via Nuitee
F
Fatima • solo_traveller • sa
9
2026-08-28 • via Nuitee
خالد • solo_traveller • om
8
Pros:

جيد

Cons:

كل شي جيد

2026-08-28 • via Nuitee
A
Adam • solo_traveller • gb
10
2026-08-28 • via Nuitee
R
Ramata • extended_group • fr
9
Pros:

Très proche du haram ,3 min à pied du côté des femmes. Je vous le recommande

2026-08-28 • via Nuitee
F
Feyza • solo_traveller • tr
10
2026-08-28 • via Nuitee
خوخه • solo_traveller • sa
9
2026-08-27 • via Nuitee
S
Saeed • solo_traveller • sa
10
2026-08-27 • via Nuitee
Q
Qods Ahmed • family_with_children • kw
10
كل شي كان رائع الموقع والنظافه والاكل وخدمه الاستقبال متعاونين جدا جدا
Pros:

كل شي كان رائع الموقع والنظافه والاكل وخدمه الاستقبال متعاونين جدا جدا

Cons:

لاشي

2026-08-27 • via Nuitee
S
Syed faisal • family_with_children • bh
9
2026-08-27 • via Nuitee