Hotel Santika Premiere Gubeng Surabaya

Hotels
•
Santika Premiere
8.6 (455 reviews)
JL. Raya Gubeng No. 54 Gubeng , Surabaya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Room cleanliness issues
Parking space insufficient

Categories

Cleanliness
7.69
Subpar cleanliness mentioned in several reviews.
Service
9.16
Friendly and helpful staff noted positively.
Location
8.7
Convenient location near train station highlighted.
Room Quality
8.65
Nice and spacious rooms referenced.
Amenities
8.68
Standard amenities for the hotel tier.
Value for Money
8.64
Good price/quality ratio noted.
Food and Beverage
8.69
Breakfast variety praised, although some found it too Asian-focused.
Overall Experience
8.56
General positive feedback despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:24

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and a comfortable seating area, perfect for relaxation after a day of exploring Surabaya.

Convenient Location
Located just minutes away from major shopping centers and transportation hubs, Hotel Santika Premiere Gubeng Surabaya offers easy access to the city's attractions.

Delightful Dining Experience
Savor a variety of Indonesian, oriental, and international cuisine at the Travelodge Restaurant, complemented by a daily buffet breakfast and a cozy lobby lounge serving premium tea and coffee.

Experience luxury and convenience at Hotel Santika Premiere Gubeng Surabaya. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 455 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
C
Clara Ajisuksmo • couple • id
10
Pros:

Pelayanan front desk baik sekali. Makanan juga enak sesuai dengan selera saya. Petugas yang di depan sangat membantu

Cons:

tidak ada. Semua sudah memenuhi harapan saya

2026-05-25 • via Nuitee
N
Ni Njoman W • couple • au
9
Happy
Pros:

Spacious, clean and friendly

Cons:

N/A

2026-05-24 • via Nuitee
J
Jacques • solo_traveller • fr
9
Très bien pour une nuit de transition
Pros:

Hôtel propre, bien situé, confortable, très belle vue sur la ville (18ème), très bon rapport qualité / prix, petit-déjeuner varié et copieux.

Cons:

location de scooters !

2026-05-24 • via Nuitee
D
Debbie • couple • us
9
Pros:

Loved having a balcony.

Cons:

Not enough elevators. Had to wait quite a bit.

2026-05-22 • via Nuitee
B
Beng Joeng • couple • id
8
Mr. Fauzi at front desk is excellent, helped us during check in
2026-05-20 • via Nuitee
P
Pinto • extended_group • ec
9
Muy buena elección el Hotel Santika Premiere Gubeng Surabaya por precio, instalaciones y ubicación
Pros:

La ubicación, pues estaba cerca de la estación de tren que era lo que queríamos.
El personal muy atento a cubrir nuestras necesidades.

Cons:

Todo estuvo bien. No puedo decir algo que estuviera mal.

2026-05-16 • via Nuitee
C
Caroline • solo_traveller • us
8
Pros:

It's a good location, and breakfast menu are varies from Indonesia, Chinese to traditional foods

Cons:

Room no. 1917..the A/C is not cold, when I was staying at 1710 the A/C was excellent. One of the pillow case, had a lipstick..when they are doing the laundry...they don't washed it good.

2026-05-13 • via Nuitee
S
Simon • couple • gb
8
Nice hotel
Pros:

Nice hotel, clean good location. Staff very helpful

Cons:

Walls very thin (can hear the adjacent room talking), and smoking is allowed in the enclosed restaurant

2026-05-10 • via Nuitee
C
Caroline • solo_traveller • us
10
Awesome location
Pros:

I like the breakfast cause has so many choices. The location is also great.

Cons:

One of the jajanan Pasar has a small stone inside the ketan/ rice....I guess the kitchen stuff didn't clean it very well. I told the staff about it, but she didn't tell the Mgr about it cause I saw that she just thrown out everything to the garbage without showing it to the Mgr first

2026-05-09 • via Nuitee
R
Raini • couple • bn
9
Excellent
Pros:

New

Cons:

Distance from malls

2026-05-03 • via Nuitee
4
444 • solo_traveller • bn
8
2026-05-03 • via Nuitee
V
Voorstad • couple • nl
8
2026-04-30 • via Nuitee
N
Nattakant • couple • th
7
2026-04-23 • via Nuitee
C
Christine • solo_traveller • es
10
Good value for money
Pros:

Welcoming staff, spacious and clean room with good facilities and a large breakfast choice (the thickest bread we have ever seen for toasting 🙂)

2026-04-12 • via Nuitee
R
Redemptus • family_with_children • id
9
2026-03-18 • via Nuitee
A
Aprilia • family_with_children • id
10
Pros:

Kamar, dan perlengkapannya, makanan juga enak2 semua, cookies dan gelatonya juga

Cons:

Tidak ada

2026-03-11 • via Nuitee
H
Harald • family_with_children • de
9
Pros:

Schickes gut ausgestattetes Hotel in zentraler Lage zu einem sehr guten Preis.

2026-03-06 • via Nuitee
상용 • family_with_children • kr
8
2026-01-28 • via Nuitee
A
Anton • couple • nl
8
Prima
Pros:

Prima service.

Cons:

De koffie bij t ontbijt.

2026-01-23 • via Nuitee
E
Eko Adi • family_with_children • id
7
Cons:

Lantai kurang bersih, kamar mandi saluran buang airnya kurang bagus.ada kecoak kecil , mobil semalam di parkiran juga ada kecoak kecil masuk di dalam kabin🙈kebersihan perlu ditingkatkan

2026-01-19 • via Nuitee