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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Adult only
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Kids' pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and a comfortable seating area, perfect for relaxation after a day of exploring Surabaya.
Convenient Location
Located just minutes away from major shopping centers and transportation hubs, Hotel Santika Premiere Gubeng Surabaya offers easy access to the city's attractions.
Delightful Dining Experience
Savor a variety of Indonesian, oriental, and international cuisine at the Travelodge Restaurant, complemented by a daily buffet breakfast and a cozy lobby lounge serving premium tea and coffee.
Experience luxury and convenience at Hotel Santika Premiere Gubeng Surabaya. Book now for an unforgettable stay!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
The bathroom could have been cleaned more thoroughly
Hotel staff friendly, room was clean, neat and tidy. Breakfast a lot of variety.
Door room I follow the instruction on key card but still difficult to open. After few time tried. Atlast went to reception they change the new key card.
Great breakfast including ginger tea and several other drinks in addition to the usual tea and coffee. Friendly and helpful staff. Free shuttle to the train station
Surabaya smog..
Мне нужен был отель на несколько часов между поездом и экскурсией, в близости от ж/д станции.
Не задумываясь выбрала Santika, так как с сетью была знакома. И не ошиблась: это предсказуемое качество и комфорт.
Просторные чистые номера, отличный матрас, помогающий персонал.
Отель, в котором можно расслабиться как на отдыхе, так и в деловой поездке.
Вид из номера прекрасен панорамой на город.
Нет такого
Habitacion amplia y limpia.
La gentillesse du personnel et sa disponibilité (m’aide volontiers à réserver des billets pour le speed boat direction les Îles Karimunjawa car ma carte bancaire ne fonctionne pas).
L’emplacement (à 10 minutes en Grab de l’artère principale de Surabaya), la propreté de la chambre, sa bonne insonorisation ainsi que la belle vue sur la ville
Rien
Pelayanan front desk baik sekali. Makanan juga enak sesuai dengan selera saya. Petugas yang di depan sangat membantu
tidak ada. Semua sudah memenuhi harapan saya
Hôtel propre, bien situé, confortable, très belle vue sur la ville (18ème), très bon rapport qualité / prix, petit-déjeuner varié et copieux.
location de scooters !
Spacious, clean and friendly
N/A
Loved having a balcony.
Not enough elevators. Had to wait quite a bit.
La ubicación, pues estaba cerca de la estación de tren que era lo que queríamos.
El personal muy atento a cubrir nuestras necesidades.
Todo estuvo bien. No puedo decir algo que estuviera mal.
It's a good location, and breakfast menu are varies from Indonesia, Chinese to traditional foods
Room no. 1917..the A/C is not cold, when I was staying at 1710 the A/C was excellent. One of the pillow case, had a lipstick..when they are doing the laundry...they don't washed it good.
Nice hotel, clean good location. Staff very helpful
Walls very thin (can hear the adjacent room talking), and smoking is allowed in the enclosed restaurant
I like the breakfast cause has so many choices. The location is also great.
One of the jajanan Pasar has a small stone inside the ketan/ rice....I guess the kitchen stuff didn't clean it very well. I told the staff about it, but she didn't tell the Mgr about it cause I saw that she just thrown out everything to the garbage without showing it to the Mgr first
New
Distance from malls
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