Go Hotels Ortigas Center

Hotels
Robinsons Hotels and Resorts
7.7 (772 reviews)
G/F Cyberscape Alpha, Garnet Road, Ortigas Center , Manila , ph

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Courteous staff
Cons:
Noise issues
Lack of amenities

Categories

Cleanliness
7.16
Some reviews noted cleanliness as good, but issues with maintenance were also mentioned.
Service
8.13
Most guests appreciated the courteous and accommodating staff, though some issues were noted with responsiveness.
Location
9.17
Multiple reviews positively highlighted the hotel's convenient location near malls and other amenities.
Room Quality
7.12
While some rooms were described as clean, there were complaints about noise and missing furniture.
Amenities
6.65
Guests noted missing amenities such as no water, slippers, or adequate space for personal items.
Value for Money
8.11
Most reviews indicated that guests felt the rates were reasonable for the location.
Food and Beverage
7.66
Breakfast was mentioned positively, though there were mentions of limited dining options.
Overall Experience
7.63
Guests generally enjoyed their stay, with some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:05

Property Description

Modern Rooms with Free WiFi

Go Hotels Ortigas Center offers modern and comfortable rooms, fully air-conditioned for a relaxing stay. Enjoy the convenience of free WiFi access to stay connected during your visit.

Convenient Location

Situated just 12.1 km from Manila International Airport, the hotel is also close to key attractions like Smart Araneta Coliseum and The Fort. Ideal for both leisure and business travelers, with Makati Stock Exchange a short distance away.

Relaxing Spa Treatments and 24-Hour Assistance

Indulge in soothing spa treatments offered on-site. The hotel's English-speaking staff is available 24/7 for any assistance needed, from luggage storage to car rental services. Unwind in the shared lounge area and socialize with other guests during your stay.

Book your stay at Go Hotels Ortigas Center - Multiple Use Hotel for a relaxing and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

7.7
Based on 772 reviews
Cleanliness: 7.16
Service: 8.13
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
S
stattman solo_traveller us
10
Pros:

Great staff and very comfortable room.

2026-08-25 via Nuitee
A
Amina extended_group ph
8
Very good
Pros:

Location

2026-08-20 via Nuitee
J
Joy Maria solo_traveller ph
5
They scheduled load testing while guests are IN, no electricity, no back-up power at 3AM-4AM
Cons:

They performed load testing at 3:00AM, which lasted for about an hour. No electricity, no back-up power, too. Apparently, they were also testing their genset capacity. Their phone lines are dead so I had to walk to the lobby to ask the staff about the power outage. It was scheduled. Why is a 3-star hotel load testing on purpose while guests are checked in? Didn't think Go Hotels didn't put much regard on the guests' safety, comfort, and convenience. Phone lines are dead and not even an announcement was made. Literally no effort to give us a heads up when we arrived. We were worried sick inside the room, thinking why a 3-star hotel had no power on. Room temp was already hot and I could hear people walking back and forth the corridors. The staff just looked at me and said the power is back up as I almost reached the reception. Receptionist explained what happened but what do I do then with such information? THE OUTAGE WAS SCHEDULED DESPITE HAVING GUESTS IN. NO HEADS UP WHATSOEVER. Been booking Go Hotels for my business trips and some stays aren't the best but I always thought it's the safer choice. I can't get my head around this incident where the disregard for guest experience is this blatant.

Not sure if this is their default setup for all bookings but there's a tray beside the elevator where they're selling slippers. My reservation didn't have slippers included. No hairdryer. The elevator from B3 led us up to another building that we had to get out of to be able to get to Go Hotels lobby, while carrying all our luggage bags. Access to parking meant going in and out of the Alpha Suites building. Even before the power outage, I was already weary of the beddings as it made my skin particularly itchy upon contact.

2026-08-13 via Nuitee
J
Jericho solo_traveller ae
9
Pros:

Room

Cons:

Weather

2026-08-13 via Nuitee
M
MARIA LOURDES couple pe
7
2026-08-07 via Nuitee
B
Bruno solo_traveller es
8
2026-08-06 via Nuitee
S
Shirley couple ph
1
Disappointing
Pros:

Location

Cons:

Check-in was delayed because the staff were busy assisting walk-in guests. There was also a power outage that lasted for almost two hours, leaving the room hot, humid, and poorly ventilated, which made it feel quite claustrophobic. Overall, the experience was disappointing and could have been handled better.

2026-08-02 via Nuitee
P
Patricia couple ph
8
2026-07-24 via Nuitee
J
Jayson solo_traveller ph
9
2026-07-23 via Nuitee
A
Amparo Pamela couple ph
10
Excellent staff
Pros:

Excellent facilities

2026-07-17 via Nuitee
D
Dennis solo_traveller gb
8
Pros:

Family used for 2 nights

Cons:

Nothing to complain

2026-07-09 via Nuitee
S
Soleily_ solo_traveller ph
10
Pros:

It's clean and quiet place.

Cons:

The tv remote didn't work but you can still manually adjust the channel from the tv button.

2026-07-08 via Nuitee
S
Sandeep couple in
9
2026-07-05 via Nuitee
J
Jasmin solo_traveller ph
10
2026-07-02 via Nuitee
K
Krystal Gay couple ph
10
2026-06-30 via Nuitee
K
Kazi Kaium solo_traveller bd
8
2026-06-29 via Nuitee
E
Emily extended_group ph
6
2026-06-29 via Nuitee
E
Emily couple ph
6
Good place for a short stay if you need everything accessible an on budget.
Pros:

The location

Cons:

The wifi is not safe, my staff's login details for work were compromised.

2026-06-26 via Nuitee
E
Emily couple ph
6
Good stay for short term
Pros:

Location

Cons:

Small space

2026-06-25 via Nuitee
P
Piotr solo_traveller om
8
2026-06-20 via Nuitee