Hampton by Hilton Newcastle

Hotels
Hampton Inn
8.4 (6435 reviews)
Baron House Neville Street , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Uncomfortable beds
Need for room upgrades
Minor cleanliness issues

Categories

Cleanliness
8.2
Mostly positive sentiment with some mentions of minor cleanliness issues.
Service
8.7
Staff were described as friendly and accommodating throughout several reviews.
Location
8.9
Frequently praised as a great location near amenities.
Room Quality
8.3
Rooms are generally considered comfortable, though some beds were noted as uncomfortable.
Amenities
8.1
Positive mentions of amenities, but some guests noted a lack of modern features.
Value for Money
8.4
Reviews indicate good value, particularly regarding the breakfast.
Food and Beverage
8.3
Breakfast was generally well-received, though some guests had issues.
Overall Experience
8.3
Overall positive experiences with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Modern Comfort and Convenience
Located in the heart of the city, Hampton by Hilton Newcastle offers stylish rooms with premium bedding, free WiFi, and a flat-screen TV. The en-suite bathrooms are equipped with showers, ensuring a comfortable stay.

Stunning Views and Amenities
Enjoy panoramic views of Newcastle from the stylish 24-hour bar, where guests can also grab light meals. Stay active at the 24-hour fitness centre or explore nearby attractions like the Utilita Arena and the BALTIC Centre for Contemporary Art.

Prime Location and Accessibility
Conveniently situated opposite Newcastle Central Station, our hotel is a short distance from the iconic Quayside and various popular landmarks. With free WiFi throughout the property, Hampton by Hilton Newcastle ensures a seamless and enjoyable stay.

Book your stay at Hampton by Hilton Newcastle for an unforgettable experience in the vibrant city of Newcastle!

Important information:

Please note, the hotel does not have parking on-site. However, the hotel offers a discounted rate at GBP 12.50 for 24 hours at Times Square car park which is a 10-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6435 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
M
Margaret couple gb
10
Pros:

Very clean hotel,spotless.The breakfast is excellent, the chap that collects the dirty pots is pleasant and polite.All the staff are very helpful,they go above and beyond.You can't get a better location being across from the train station.

Cons:

There was nothing not to like!

2026-05-30 via Nuitee
C
Craig couple gb
9
2026-05-30 via Nuitee
G
Gloria couple gb
9
Pros:

All good

2026-05-30 via Nuitee
D
David solo_traveller gb
10
Fantastic stay in a lovely hotel
Pros:

Very clean hotel, friendly and helpful staff and an unbeatable location

2026-05-30 via Nuitee
K
Karen couple gb
9
Very comfortable stay in a convenient location
Pros:

Very convenient location when travelling by train

2026-05-30 via Nuitee
D
Diane couple gb
10
2026-05-29 via Nuitee
A
Annmarie solo_traveller gb
10
2026-05-29 via Nuitee
M
MacCaskill solo_traveller gb
8
2026-05-29 via Nuitee
A
abjameel solo_traveller mv
9
2026-05-28 via Nuitee
D
Danny Ponton couple gb
7
good and reasonably good value considering it's a very central location in a lively city
Pros:

room and facilities

breakfast was good but ther should have been fried eggs

Cons:

woken in the middle of the night by repeated banging on someone elses's door

2026-05-28 via Nuitee
R
Richard couple gb
10
Brilliant location near station friendly helpful staff
Pros:

Close

Cons:

Nothing

2026-05-28 via Nuitee
E
Elena solo_traveller gb
9
Pros:

Location was great, room was really nice and beautiful. And quite. Staff assignmed me a room with a view which was nice.

2026-05-28 via Nuitee
A
Ashleigh family_with_children gb
9
2026-05-28 via Nuitee
C
Corrina solo_traveller gb
10
2026-05-28 via Nuitee
S
Sheils family_with_children gb
7
Pleasant stay. Very clean room. Staff very friendly and helpful
Pros:

Location great. Very clean rooms. Breakfast good standard

Cons:

Beads very uncomfortable. Not as comfortable beds as the Premier inn beds. Should change your supplier of beds to the premier inn supplier

2026-05-28 via Nuitee
L
lightfoot solo_traveller gb
7
2026-05-27 via Nuitee
L
Laure solo_traveller gb
9
Very well located for the train station. Great value for money, and excellent customer service
Pros:

Breakfast buffet had lots of options. Reception staff were very kind and welcoming at checkout. All staff were very smiley, polite and attentive to client's needs.

Cons:

Nothing. Everything was great.

2026-05-27 via Nuitee
M
Mark couple gb
8
Pros:

Breakfast very good,

Cons:

not sure we got the reduction on the car parking

2026-05-27 via Nuitee
R
Rebecca extended_group gb
9
Great location and super helpful staff!
Pros:

Location was right outside the main trains station which was ideal! The staff were amazing - checked us in early, kept our bags between checkout and our train and gave recommendations for lunch in the surrounding area. Room was clean and comfy, extra mug for tea at night was provided. Breakfast had a great range and was well stocked.

Cons:

Sofa bed was a little bit uncomfortable and there was slight traffic noise through the night but neither really prevented a good night sleep!

2026-05-27 via Nuitee
L
Les extended_group gb
8
All good. Well positioned
Pros:

Was ok

2026-05-26 via Nuitee