Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Poor breakfast quality
Old room styles

Categories

Cleanliness
7.96
Negative reviews mentioning issues with cleanliness and personal items being removed.
Service
9.43
Consistent praise for staff friendliness and helpfulness.
Location
9.47
Multiple reviews mention great location near central attractions.
Room Quality
7.92
Mixed reviews on room quality; some rooms perceived as dated or lacking personal touch.
Amenities
8.45
Good amenities like parking and a pool, but issues with air conditioning found.
Value for Money
8.41
Adequate value considering location, despite some criticisms.
Food and Beverage
7.46
Mixed feedback on breakfast quality; some positive notes but generally below expectations.
Overall Experience
8.93
Overall positive experience with a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:10

Property Description

Luxurious Accommodation
Hotel María José, just 700 meters from Merida Cathedral, offers a luxurious stay with air-conditioned rooms and suites equipped with all modern amenities. Enjoy the comfort of cable TV, a private bathroom with free toiletries, and even a kitchenette in the suites for added convenience.

Convenient Facilities
Relax by the outdoor pool, available exclusively for three rooms, or take advantage of the free Wi-Fi throughout the property. With a 24-hour reception, on-site parking, and room service at your disposal, your stay will be nothing short of convenient.

Dining and Services
Savor a delightful meal at the hotel's café-bar or explore the nearby dining options. Need assistance? The tour desk offers currency exchange services, and you can opt for an airport shuttle for a seamless travel experience.

Ready to experience luxury and convenience at Hotel María José? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 1698 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
J
Jane Callicott solo_traveller gb
8
1 night in Merida
Pros:

Good location and great for 1 night to see Merida

Cons:

Nothing

2026-07-04 via Nuitee
M
Mirko couple it
8
2026-07-01 via Nuitee
L
lopez solo_traveller mx
10
Pros:

Servico

2026-07-01 via Nuitee
K
Karen couple gb
8
Great location and good value for money.
Pros:

Great location. Stayed an extra night. Staff helpful. Good breakfast. Big bed. Clean. Good shower. Nice pool.

Cons:

Pillows were too big and high for neck.

2026-06-27 via Nuitee
K
Karen couple gb
8
Pros:

Great location. Lovely breakfast with attentive staff. Aircon! Good shower. Laundry down the road. Clean room.

Cons:

No room safe. Pillows were great for dressing the bed but too big round as pillows.

2026-06-27 via Nuitee
H
Hermenegildo Eloisa solo_traveller mx
7
Pros:

La ubicación

Cons:

Televisión pequeña y vieja, sin cable y sin streams

2026-06-25 via Nuitee
R
Robin couple us
10
Great place to stay in Mérida
Pros:

A quick walk to El Centro. Quiet. Good breakfast and clean rooms.

2026-06-23 via Nuitee
M
Michał solo_traveller pl
8
2026-06-21 via Nuitee
M
Mate couple at
9
Excellent room at the pool
Pros:

Breakfast was amazing. We had to change rooms cause the wifi wasn’t working on the 1st floor but the staff was helpful and the room after change was excellent on the ground floor.

Cons:

Room on the first floor was noisy and extremely hot and no wifi at all. We have seen some cockroaches but I guess it is normal in tropical cities. At the reception the staff couldn’t speak English or just really limited

2026-06-20 via Nuitee
B
Bárbara solo_traveller mx
10
Pros:

El personal súper atento y amable.
Instalaciones en muy buen estado.
Volveremos. 🙂

2026-06-18 via Nuitee
F
Freixas Gamboa couple mx
10
2026-06-18 via Nuitee
D
Daylin couple us
10
2026-06-14 via Nuitee
J
Juan CARLOS solo_traveller mx
10
Pros:

El hotel es muy bonito, bien ambientado, muy limpio,hay alberca muy bien!!

Cons:

Había un mesero de de unos 40.años aproximadamente muy molesto, creo era el que mandaba a los demás en el desayuno, pero con muy mal trato

2026-06-05 via Nuitee
K
Kobaissi solo_traveller us
10
2026-06-04 via Nuitee
T
Tun solo_traveller mx
9
2026-05-31 via Nuitee
J
Javier solo_traveller pl
7
Esta bien siempre y cuando tu habitacion no este en planta baja.
Pros:

El desayuno incluido en la reservacion es bueno. La ubicacion del hotel tambien es muy conveniente porque esta cerca del centro. La atencion del personal fue excelente.

Cons:

No habia agua caliente en mi cuarto, lo reporte en la maniana del segundo dia de estancia, sali a hacer algunos tramites y al regresar en la noche no lo habian arreglado aun. Me cambiaron de habitacion y eso lo arreglo. Sin embargo, la nueva habitacion estaba ubicada frente a la alberca en la planta baja y se metian insectos debajo de la puerta.

2026-05-31 via Nuitee
V
VICTOR ARIEL extended_group mx
10
QUE AGRADABLE
Pros:

DESAYUNO EXCELENTE Y MUY BUENA ATENCION

2026-05-28 via Nuitee
G
Guillermo solo_traveller mx
10
Excelente
Pros:

Lugar que rebasó las espectativas por la relación costo beneficio

2026-05-25 via Nuitee
M
Michelle solo_traveller ch
8
2026-05-23 via Nuitee
L
latifa solo_traveller fr
6
Pros:

Emplacement et petit déjeuner et veilleur de nuit très sympathique le seul à faire des efforts pour communiquer lentement

Cons:

Manque de frigo.
Personnel pztit déjeuner be parlant pas du tout anglais pas aimable du tout avec kes non hispagnophone on avait l'impression les embêter.

2026-05-23 via Nuitee