CityLodge London

Hotels
Independent
7.2 (1070 reviews)
167 Bow Road, London, England, E3 2SG , London , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Smoke-free property

Review Highlights

Pros:
Convenient location
Attentive and friendly service
Cons:
Cleanliness issues
Room size is small

Categories

Cleanliness
5.85
Several reviews mention issues with cleanliness, including bugs and dirty common areas.
Service
8.31
Multiple reviews praised the attentive and friendly staff.
Location
8.35
The location is frequently noted as convenient, being close to metro stations.
Room Quality
6.81
Rooms are described as small, which impacts the overall comfort.
Amenities
6.84
Amenities are adequate but the cleanliness of shared areas is an issue.
Value for Money
7.8
Guests feel they get decent value for the price, especially in London.
Food and Beverage
6.35
Breakfast preparation is self-service, which some found lacking.
Overall Experience
7.32
Overall experience is positive but marred by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

LCD Televisions and Complimentary Wi-Fi

Indulge in entertainment with LCD televisions in all 14 guestrooms and stay connected with complimentary wireless internet access.

Convenient Location

Located in Tower Hamlets, CityLodge London is just a short drive away from key attractions like ABBA Arena and London Stadium.

Easy Access to Airports

With London City Airport being the nearest airport, traveling to and from CityLodge London is a breeze.

Book your stay at CityLodge London now and experience a comfortable stay near ABBA Arena and other top attractions in London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 1070 reviews
Cleanliness: 5.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.32
L
Le solo_traveller es
5
Pros:

The staff was nice, good location and relatively good value for money for a single room with your own bathroom in London

Cons:

Unfortunately there were bed bugs. The morning after I slept on the bed, I had bites on my body and ended up seeing two of them on the bed over the next 24 hours.

2026-07-03 via Nuitee
R
Rossana family_with_children it
6
Molto comodo alla metropolitana.
Pros:

la colazione è abbondante, con ampia scelta.

Cons:

non è molto pulito.

2026-07-03 via Nuitee
V
Vanessa couple gb
10
Clean, safe and staff very helpful
Pros:

Clean, services & staff

Cons:

Nothing all good

2026-06-30 via Nuitee
M
Martin extended_group fr
1
⚠️ BEWARE: Bedbug Infestation
Pros:

See negative feedback... (although not far from underground stations)

Cons:

I stayed at the City Lodge London from June 22nd to June 24th, 2026, and it was a dire experience. The hotel is infested with bedbugs, resulting with one of my travel companion to be bitten, and forcing all four of us to apply a strict quarantine protocol with all our luggage to prevent further contamination on our way back.

Beyond the bedbug issue, the overall state of the hotel is dismal. It is completely run-down, the carpets are extremely dirty, showers are filthy and the entire place is not maintained. And there is no air conditioning, the fan being but a small solace as we faced a major heatwave...

To make matters worse, when we confronted the manager, he admitted that they had already dealt with bedbugs before (6 months ago), claiming it is a "recurring problem in the hotel industry." He promised us to ensure that an expert will come and check out the situation, but one week later (and despite a follow-up email) we have received no response. This is completely unacceptable and does nothing to address the lack of hygiene in his own establishment.

Do yourself a favour and avoid this place!

2026-06-29 via Nuitee
S
Sandra couple gb
1
Bad stay and would not recommend it .
Pros:

Breakfast was ok if you liked the limited items available.

Cons:

The room was not suitable for 2 people and we were not aware that the place was a hostel. The window was too small with absolutely no air coming through when open. It didn’t help that it was a heatwave. It was so bad that we only stayed one night out if the three we had booked. We had to spend over the odds to get a different hotel with air conditioning and better facilities.

2026-06-29 via Nuitee
M
Matilde extended_group es
5
Perfecto para lo que lo necesitábamos
Pros:

Muy bien comunicado al centro para hacer turismo por la ciudad. Perfecto para ir al estadio olímpico de Londres a algún evento ya que puedes llegar andando en poco tiempo.

Cons:

Lo peor ha sido la moqueta del suelo y el calor que hacía, aunque con esta ola de calor hacía calor en todos sitios

2026-06-28 via Nuitee
M
Marieke solo_traveller nl
5
Door omstandigheden én specifiek deze kamer kwam ik niet echt tot goede nachten.
Pros:

Vriendelijk personeel.

Cons:

Mijn kamer lag direct aan de weg, op 300 meter van een politiebureau. Dat betekenden dat ik geregeld wakker schoot in de nacht. De hittegolf was iets waar niemand iets aan kon doen, maar daardoor kon ik ook de ramen niet sluiten, en doorluchten wilde ook niet, waardoor de hitte enorm bleef hangen en mijn kamer beduidend warmer was dan de andere ruimtes.

2026-06-28 via Nuitee
M
Maria.jesus couple es
4
2026-06-27 via Nuitee
C
Cristian couple cl
9
Grata estadía
Pros:

Muy limpio y ordenado, buena atención de los dependientes

Cons:

Faltó un aire acondicionado

2026-06-26 via Nuitee
A
Aamir solo_traveller pk
8
Pros:

The location is excellent. Staff especially Mr ashfaq is excellent at reception.

Cons:

Water flow was not that good in the washroom.

2026-06-24 via Nuitee
M
Miguel Ángel extended_group es
9
Superó mis expectativas y repetiría.
Pros:

Muy limpio, accesible, buen internet, smart tv y personal amable. Instalaciones cuidadas y para repetir, con el metro a 5 minutos y un supermercado pequeño pero con lo necesario según sales del hotel a la derecha. Además la zona es tranquila y con ambiente por la noche.

Cons:

Una sola toalla por persona y sin toalla para las manos.

2026-06-22 via Nuitee
M
Maria solo_traveller it
7
Buon soggiorno
Pros:

La struttura è vicina alla metro, alla stazione ferroviaria, alla fermata della national express, vicino ad un supermercato e piccoli fast food, la reception sempre attiva, addetti cordiali e disponibili. Lenzuola ed asciugamani pulitissimi. Previo pagamento mi hanno tenuto al check out lo zaino consentendomi di visitare Londra senza ingombri. Colazione gratis per tutti gli ospiti.

Cons:

La scarsa pulizia del bagno e gli arredi un po' datati.

2026-06-21 via Nuitee
F
Frederik solo_traveller de
7
Pros:

Vom Hotel aus kam man sehr gut und schnell in die Innenstadt. Das Frühstücksangebot war reichhaltig. Der Empfang war sehr freundlich und aufmerksam.

Cons:

Das Badezimmer war etwas in die Jahre gekommen und war an einigen Stellen nicht mehr richtig sauber. Im Zimmer war ein dicker Teppich verlegt, der wahrscheinlich auch nicht gut zu reinigen ist.

2026-06-18 via Nuitee
A
Anne solo_traveller de
7
2026-06-16 via Nuitee
L
lindern family_with_children ua
1
2026-06-14 via Nuitee
Z
Zoe family_with_children it
7
2026-06-09 via Nuitee
E
Elsa Lydia couple es
10
Agradable
Pros:

Barrio bonito, autobuses y metros muy cerca

2026-06-07 via Nuitee
R
Roberto solo_traveller it
3
Pros:

Facile e veloce il check in

Cons:

Davvero poco accogliente la stanza, sembravano pulite le lenzuola e gli asciugamani, ma per il resto un minimo di ristrutturazione ci vorrebbe. Ho trovato fuori luogo il pagamento dell’adattatore per la presa elettrica.

2026-06-05 via Nuitee
K
kayamanda76 solo_traveller gb
4
2026-06-02 via Nuitee
D
Deborah solo_traveller gb
10
Soccar Aid stay over.
Pros:

Was greeted by the owner very pleasant 😊

2026-06-02 via Nuitee