Hiisi Hotel Helsinki Jätkäsaari

Hotels
•
Independent
8.4 (78 reviews)
16 Länsisatamankatu, Helsinki, 00180 , Helsinki , FI
358-0-207780777

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Pets allowed

Facilities

Express check-out
Electric car charging station
Free WiFi
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Express check-out
Express check-in
See all facilities

Review Highlights

Pros:
Easy access and booking
Good facilities for families
Cons:
Cleanliness issues
Poor attention to details

Categories

Cleanliness
6.65
Issues were mentioned about cleanliness, including a stained toilet paper roll and a painting hung upside down.
Service
8.65
Response to complaints was lacking, but standard service quality for a hotel of this rating.
Location
9.65
Good views from the location were mentioned, making it an appealing aspect.
Room Quality
8.15
The room quality was satisfactory but had issues like broken blinds.
Amenities
8.65
Good facilities for families, including a shared kitchen and laundry.
Value for Money
9.15
Overall solid value for a family stay, despite some issues.
Food and Beverage
8.15
Lack of tea or coffee service was noted despite the presence of a kettle.
Overall Experience
8.15
The overall experience was mixed due to several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:45

Property Description

Escape to the heart of Helsinki at Hiisi Hotel Helsinki Jätkäsaari, where comfort meets convenience.

Spacious Accommodations
Choose from 13 beautifully appointed guestrooms featuring flat-screen televisions and complimentary wireless internet access, ensuring you stay connected during your visit.

Convenient Amenities
Experience hassle-free travel with express check-in and check-out, alongside on-site laundry facilities and designated smoking areas for your comfort and convenience.

Prime Location
Explore the vibrant Etelainen District with key attractions such as Dance House and the Ruoholahti Shopping Center just minutes away, making it easy to immerse yourself in the city's rich culture.

Don't miss the chance to stay at this fantastic location - book your experience at Hiisi Hotel Helsinki Jätkäsaari today!

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HEL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 78 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 8.15
M
Midipolawaththa Kankanamge • family_with_children • fi
10
2026-05-29 • via Nuitee
J
Johan • couple • se
8
Prisvärt boende om det är OK med obemannat.
Pros:

Prisvärt hotell om man inte är beroende av personal och service (obemannat). Bra storlek på rummet och bra gemensamhetsytor. Mycket fin utsikt över hamnen och lugnt läge.

Cons:

Minus för att det blev varmt när solen låg på och det inte gick att öppna fönstret.

2026-05-27 • via Nuitee
T
Triin • extended_group • ee
9
2026-05-27 • via Nuitee
S
Stefan • couple • de
7
Schöne Lage, unkomplizierter Prozess.
Pros:

Schöne Lage.
Einfacher unkomplizierter Check-In und Check-Out.
Gute Kommunikation.

Cons:

Nur mäßig sauber. Betten waren waren nicht super gemütlich.

2026-05-27 • via Nuitee
S
Stepan • family_with_children • cz
8
Modern hotel in good location
Pros:

Modern and clean rooms, the shared kitchen and living room are practical for self catering. Location is easily accessible by metro (5 minutes walk) or tram (in front of the house)

Cons:

It is quite difficult to find the entrance, the building has multiple entrances, and the hotel name is just on a ~10cm sized sticker next to the door, the hotel itself it just in the 5th floor of the building.
The aircon/ventilation is noisy, especially in the small bedroom.

2026-05-26 • via Nuitee
E
Ewelina • solo_traveller • pl
8
Pros:

Pokój czysty. Na wyposażeniu w pokoju była lodówka i czajnik elektryczny. Naprzeciwko pokoju mieliśmy kuchnię która była wyposażona w szklanki, talerze a także w mikrofalę. W kuchni znajdował się automat z kawą za 1€ można było sobie zrobić pyszną kawę.

2026-05-25 • via Nuitee
A
Annemarie • solo_traveller • de
10
Pros:

Die Sauna war der Knaller.
Der Balkon bot einen tollen Ausblick aufs Wasser.

2026-05-25 • via Nuitee
A
Anne • solo_traveller • fi
8
Pros:

Sijainti, koodit toimivat, rauhallista, hyvä sänky, hyvä lämmin wc.

Cons:

Tyyny minulle vähän liian kova, tv:ssä ei näkynyt kanava 3 (oisko ollut Elisan liittymä?)

2026-05-25 • via Nuitee
J
jussi • couple • fi
8
Pros:

Huone ok

Cons:

Huoneen luovutus kello 11. Lähdimme tasan klo 11 huoneesta emme päässet hissillä parkkihalliin. Emmekä parkkihalliin muutenkaan.joudoimme soittan asiakaspalveluun. Siltä meni noin 20-30 min. Ennenkuin pääsimme ulos ja matkaan. Laittatkaa joku viive hommiin...oli tosi ikävää!

2026-05-23 • via Nuitee
ΜΑΡΙΟΣ • solo_traveller • gr
9
Pros:

Ήταν όλα υπέροχα! Καθαρό άνετο και κοντά στο λιμάνι!

2026-05-21 • via Nuitee
M
Matti • solo_traveller • fi
9
2026-05-21 • via Nuitee
M
Marita • solo_traveller • fi
9
Edullinen perushotelli
Pros:

Asiallinen ja edullinen majoitus.

Cons:

Huone ja miljöö aika pelkistetty, mikä on tähän hintaan ymmärrettävää.

2026-05-20 • via Nuitee
_
_D_S • solo_traveller • nl
8
2026-05-20 • via Nuitee
K
Kati • solo_traveller • fi
9
Pros:

Näppärä kirjautuminen ja hyvä sijainti terminaalin läheisyydessä. Huone oli muutoin oikein siisti ja viihtyisä, mutta kylppärin poiston ympärys vaatisi ehdottomasti huomiota.

2026-05-19 • via Nuitee
A
Allan • couple • ee
10
2026-05-17 • via Nuitee
S
Sofia • solo_traveller • gr
9
Φωτεινό και ευρύχωρο δωμάτιο σε καλή τιμή
Pros:

Πολύ κοντά στο κέντρο (κυριολεκτικά δύο στάσεις με το τραμ και δύο στάσεις με το μέτρο),φωτεινό δωμάτιο,ευρύχωρο, με ωραία κρεβάτια. Η αυτοματοποίηση για να μπεις στον χώρο του ξενοδοχείου και στο δωμάτιο σου έλυνε τα χέρια και σου έδινε την δυνατότητα να μην εξαρτάσαι από τις δυσκολίες της ρεσεψιόν.

Cons:

Το ότι δεν υπήρχε συνεργείο καθαρισμού και δεν γινόταν τακτοποίηση του δωματίου σε καθημερινή βάση. Αντιθέτως, εάν ήθελες να καθαριστεί το δωμάτιό σου έπρεπε να συνεννοηθείς με τοπικά καφέ,εστιατόρια και συνεργεία καθαρισμού στην περιοχή,κατόπιν έξτρα χρέωσης φυσικά

2026-05-16 • via Nuitee
V
Victoria • solo_traveller • at
7
Pros:

Das Zimmer ist sehr geräumig und schön

Cons:

Der Fußboden war sehr staubig und der Kühlschrank sowie die Ventilation, die man leider nicht ausmachen kann war laut.

2026-05-16 • via Nuitee
M
Matic • couple • at
9
Nice one
Pros:

Easy check in without reception, very comfortable bed, price was good

Cons:

The location is so so, room was a bit dusty in corners and behind the airmchair and in the bathroom, but not too bad

2026-05-15 • via Nuitee
P
Paschoal Profili • solo_traveller • br
8
Pros:

Good bed and comfortable pillows, spacious bathrooms, great location

Cons:

Curtains weren't very dark and bathroom shower has no door, so you have to wipe it yourself after showering

2026-05-14 • via Nuitee
K
Karen • solo_traveller • ca
9
Good value for a clean place.
Pros:

The room was very comfortable and modern. It was easy to use public transportation and easy to get to Terminal 2 for the ferry to Tallinn

Cons:

I do like to see a human at a front desk when I check in.

2026-05-11 • via Nuitee