Best Western Hotel Le Guilhem

Hotels
•
Best Western
8 (1700 reviews)
18 Rue Jean Jacques Rousseau , Montpellier , FR
+33 4 67 52 90 90

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Central, convenient location
Very friendly and helpful staff
Comfortable rooms and beds
Good value for money
Charming decor / quiet courtyard
Cons:
Breakfast quality and service often limited
Occasional cleanliness issues (stains, incomplete cleaning)
Limited toiletries and lack of a lounge
Paid parking nearby and occasional room access complexity/noise

Categories

Cleanliness
7.2
Generally acceptable but some reports of issues (stained carpet, at least one room not fully cleaned, and breakfast area window view concerns).
Service
9.2
Consistently praised staff: described as very friendly, helpful and accommodating (helped with heating issue, attentive reception/upgrade experiences).
Location
9.5
Frequently highlighted as excellent/central — close to cathedral and city centre, quiet street and convenient for sightseeing.
Room Quality
8
Mostly comfortable, some rooms large with good beds and views; a few mentions of small beds, noise for specific rooms or dated elements.
Amenities
7.3
Basic amenities: inner courtyard and parking arrangements available but limited toiletries, no dedicated lounge and some service constraints (single-person breakfast service).
Value for Money
8.5
Multiple guests noted good price-quality ratio and that upgraded rooms are worth the extra — overall good value.
Food and Beverage
6.8
Repeated criticisms: breakfast described as limited/incomplete, lack of fresh bread, and slow/understaffed service leading to gaps.
Overall Experience
7.5
Overall positive stays with strong location and service, tempered by breakfast and occasional cleanliness/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Historic Charm and Modern Comfort

Unique Rooms with Garden Views

Panoramic Terrace and Exceptional Service

To experience the historic charm of a 16th-century residence in Montpellier, look no further than Best Western Hotel Le Guilhem. Individually decorated rooms offer garden views, free WiFi, and modern amenities. Start your day with a continental breakfast on the panoramic terrace overlooking the Montpellier Botanical Garden. With a prime location near key attractions and 24-hour staff assistance, your stay at Le Guilhem promises both relaxation and convenience. Book now to enjoy a memorable stay just steps away from Montpellier's iconic landmarks.

Important information:

This hotel is located in a pedestrian zone. There is a special agreement with Arc de Triomphe car park for any guests wishing to park. Please contact hotel if you need a map to access the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RLG

Location

Guest Reviews

8
Based on 1700 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.5
Room Quality: 8
Amenities: 7.3
Value for Money: 8.5
Food and Beverage: 6.8
Overall Experience: 7.5
Y
Yves • solo_traveller • fr
10
2026-10-31 • via Nuitee
W
Wilhelm • solo_traveller • se
10
2026-10-29 • via Nuitee
J
Jennifer • solo_traveller • fr
10
2026-10-28 • via Nuitee
J
jean louis • couple • fr
8
Pros:

l'emplacement est super. le personnel hyper sympa...le chauffage ne fonctionnait pas mais ils ont tout fait pour nous aider. je recommande tout de même. le personnel est hyper sympa

2026-10-27 • via Nuitee
B
Berchtold • couple • ch
10
2026-10-27 • via Nuitee
B
Blanca • couple • es
9
Petit hotel confortable i molt ben situat
Pros:

Hotel molt ben situat, personal molt amable, les habitacions molt confortables. Les habitacions normals, el llit un xic petit.

Cons:

Tot genial

2026-10-27 • via Nuitee
C
Christine • solo_traveller • fr
9
Pros:

Hôtel très accueillant au cœur de la ville.

2026-10-26 • via Nuitee
I
isabelle • couple • fr
6
excellent emplacement gaché par un niveau non conforme pour un hôtel 3 étoiles
Pros:

La literie, le personnel agréable

Cons:

la moquette était tachée, la chambre n'était pas calme contrairement à ce nous avions demandé, le nécessaire de toilette très succinct, le petit déjeuner incomplet non conforme à une établissement 3 étoiles, une seule personne pour s'en occuper (elle amène donc les tasses client par client) les boissons chaudes ne sont pas accessibles et les éléments vides non remplacés.
L'odeur de parfum de l'établissement très forte

2026-10-25 • via Nuitee
D
Domenica • solo_traveller • it
10
Ottimo
Pros:

Stanza Milton grande, silenziosa con letto comodo. Bella vista sulla cattedrale

2026-10-24 • via Nuitee
H
Hélène • solo_traveller • fr
8
Étape pratique dans une jolie ville
Pros:

L emplacement par rapport à ma destination finale.

Cons:

Le labyrinthe pour atteindre la chambre ….!!!

2026-10-24 • via Nuitee
D
david • couple • fr
8
Très joli séjour dans cet hôtel
Pros:

La deco, La pierre apparente, le confort et l’amabilité du personnel est hors norme
L’hôtel est très bien placé en centre ville

2026-10-23 • via Nuitee
M
Mariette • couple • se
8
Centralt och trevlig personal
Pros:

Hotellet hade ett mycket centralt läge på en lugn gata. Innergården var en liten oas. Personalen var mycket tillmötesgående och hjälpsam. Jag kommer definitivt att återvända.

2026-10-22 • via Nuitee
G
GRACZYK • solo_traveller • fr
10
2026-10-22 • via Nuitee
T
Tilila • family_with_children • be
7
Pros:

Emplacement

Cons:

Petit déjeuner...Pas de baguette fraîche

2026-10-19 • via Nuitee
J
Jean • solo_traveller • fr
9
2026-10-16 • via Nuitee
C
christelle • solo_traveller • fr
10
Belle surprise
Pros:

J ai été surclassée. La chambre était magnifique !!! Merci

2026-10-16 • via Nuitee
A
Audrey • couple • fr
7
2026-10-15 • via Nuitee
J
Jacek • couple • fr
10
Exceptional quality. Great value for money.
Pros:

Fantastic location. Very quiet room. Super professional and friendly staff.

2026-10-15 • via Nuitee
B
BRIGITTE • couple • fr
7
Satisfait
Pros:

L accueil la localisation

Cons:

Petit dej manquant de choix

2026-10-13 • via Nuitee
B
BRIGITTE • couple • fr
8
2026-10-13 • via Nuitee