TheJoy

Hotels
8.8 (181 reviews)
36 Milonogianni &Koraka , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Lack of elevator

Categories

Cleanliness
8.01
Some issues noted with cleaning standards; improvements needed.
Service
9.48
Staff were described as lovely and very helpful, providing excellent service.
Location
9.52
Central location, close to bus station and cafes; very convenient for tourists.
Room Quality
8.47
Rooms were spacious and beds were huge; minor issues mentioned.
Amenities
8.5
Basic amenities provided, but some items were noted as broken.
Value for Money
8.46
Overall, good value, but issues affect perceived value.
Food and Beverage
9.01
Nearby cafes and dining options rated positively.
Overall Experience
8.98
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Historic Building with Modern Comforts
TheJoy, located in Chania Town, offers air-conditioned rooms with free WiFi in a historic building. Enjoy the blend of history and modern amenities just 200 meters from The Old Port.

Comfortable and Stylish Rooms
Experience comfort in every detail with tastefully decorated rooms featuring flat-screen TVs and orthopedic mattresses. The private bathrooms with free toiletries and city views add a touch of luxury to your stay.

Convenient Location and Services
Benefit from free luggage storage, airport shuttle services, and a nearby bus station for easy exploration. Discover the city with attractions like the Historical Museum and Municipal Market just a short walk away.

Ready to experience the charm of Chania? Book your stay at TheJoy now!

Important information:

Kindly note that children cannot be accommodated at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 181 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
A
Ana • solo_traveller • ro
10
Pros:

Welcoming place, comfortable bed and really beautiful colors and design!

2026-05-29 • via Nuitee
V
van Gilst • couple • nl
8
Goed hotel, prima locatie, ruime kamers en uitstekende prijs-kwaliteitsverhouding.
Pros:

Ruime kamer en badkamer, zeer vriendelijk personeel.

Cons:

Er is helaas geen lift. Trappen zijn niet steil, goed begaanbaar.

2026-05-21 • via Nuitee
M
Matthias Mache • solo_traveller • de
8
Pros:

Sehr gute Lage, mit Pasta-Imbiss um die Ecke

Cons:

Keine Ablage am Bett, Matratze verrutscht

2026-05-21 • via Nuitee
N
Nektarios • couple • gr
10
Το συνιστώ.
Pros:

Κεντρικό κατάλυμα με άριστη εξυπηρέτηση και σε εξαιρετική τιμή. Το συνιστώ!

Cons:

Το μόνο αρνητικό είναι ότι έχει πρόσβαση μόνο με σκάλες.

2026-05-20 • via Nuitee
A
Andrew • couple • no
10
Perfect location for looking around Hania, perfect host too.
Pros:

Lovely renovated town house. We had a room with a high ceiling and balcony overlooking the street.

Cons:

Nothing to dislike

2026-05-18 • via Nuitee
A
Arthur Smith • solo_traveller • no
10
2026-05-17 • via Nuitee
D
Dimitar • solo_traveller • bg
10
Pros:

I loved it from the moment I entered the building. A lovely smell of candies and sweets welcomed me, and the charming interior design made the place feel warm and welcoming right away. The reception team was extremely kind and supportive, and they even accepted my request for an early check-in, which I really appreciated.

The location is amazing, close to everything, and the Wi-Fi is super strong — perfect for remote workers like me. Honestly, I felt at home.

2026-05-12 • via Nuitee
A
Akie • solo_traveller • fr
10
Very convenient place for travelers
Pros:

It's very well located. quiet neighborhood but only a few minutes to bus terminal, city center for tourists ( old within wall part where most atomospheric restaurants and shops that target tourists are located ) and more modern everyday shopping facilities light next to it (like super markets, bakery, casual restaurants etc). The room is clean and functional.

Cons:

Nothing in particular. Reception was always empty but not a problem for me.

2026-05-10 • via Nuitee
K
Karl Østen • solo_traveller • no
10
2026-05-09 • via Nuitee
W
winnx • couple • fi
9
Pros:

The location was excellent. The staff was responsive and we could leave our bags and retrieve them later after checkout.

Cons:

Since the location is so central there is some noise.

2026-05-03 • via Nuitee
Παυλίδης • solo_traveller • gr
9
Pros:

Η τοποθεσία εξαιρετική.Η κυρία που ήταν εκεί πολύ ευγενική.

Cons:

Αν ήταν πιο καινούριο θα ήταν από τα τελειότερα καταλύματα

2026-05-02 • via Nuitee
Γεώργιος • solo_traveller • gr
9
2026-04-23 • via Nuitee
M
Mieke • solo_traveller • be
9
Een gezellige plek op een toplocatie
Pros:

vriendelijke ontvangst

Cons:

/

2026-04-22 • via Nuitee
I
Igor • solo_traveller • pl
9
Pros:

Blisko do centrum i dworca, w pokoju jest wszystko czego potrzeba

Cons:

Trzeba wejść na 2 pietro ale dla nas nie było to problemem

2026-04-20 • via Nuitee
G
Georgios • solo_traveller • gr
10
2026-04-19 • via Nuitee
P
Patrick • couple • be
9
2026-04-17 • via Nuitee
Ασημακη • solo_traveller • gr
8
2026-04-14 • via Nuitee
E
Elena • couple • cy
10
Excellent!
Pros:

Everything was great as always! The room is exactly what we need, so clean and convenient... The location is perfect, close to everything (the center, the old port and the bus station)... It is great value for money and Chara is a wonderful host! Thank you and see you again soon❤️🙏!

2026-04-13 • via Nuitee
K
Kinga • couple • pl
10
Warm and comfortable despite rainy weather.
Pros:

Great location - all tourist must-sees are near by. There’s also plenty of bistros, shops and conveniences in the area. Despite this central location the district was calm and quiet at night.

The hotel is very clean and tastefully decorated. We were offered a room with a balcony. Great for evening chill with the street hustle down below. All the necessities are available in the room and the mattress is very comfortable.

Finally - our great hostess. We arrived early enough so despite self check-in available and ready for us we met the hostess. Kind, warm and very accommodating as we had a late flight back home and wanted to leave the luggage after the check-out.

2026-04-05 • via Nuitee
H
Henna • solo_traveller • fi
10
2026-01-19 • via Nuitee