TheJoy

Hotels
8.8 (204 reviews)
36 Milonogianni &Koraka , Chania Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Lack of elevator

Categories

Cleanliness
8.01
Some issues noted with cleaning standards; improvements needed.
Service
9.48
Staff were described as lovely and very helpful, providing excellent service.
Location
9.52
Central location, close to bus station and cafes; very convenient for tourists.
Room Quality
8.47
Rooms were spacious and beds were huge; minor issues mentioned.
Amenities
8.5
Basic amenities provided, but some items were noted as broken.
Value for Money
8.46
Overall, good value, but issues affect perceived value.
Food and Beverage
9.01
Nearby cafes and dining options rated positively.
Overall Experience
8.98
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:38

Property Description

Historic Building with Modern Comforts
TheJoy, located in Chania Town, offers air-conditioned rooms with free WiFi in a historic building. Enjoy the blend of history and modern amenities just 200 meters from The Old Port.

Comfortable and Stylish Rooms
Experience comfort in every detail with tastefully decorated rooms featuring flat-screen TVs and orthopedic mattresses. The private bathrooms with free toiletries and city views add a touch of luxury to your stay.

Convenient Location and Services
Benefit from free luggage storage, airport shuttle services, and a nearby bus station for easy exploration. Discover the city with attractions like the Historical Museum and Municipal Market just a short walk away.

Ready to experience the charm of Chania? Book your stay at TheJoy now!

Important information:

Kindly note that children cannot be accommodated at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

8.8
Based on 204 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
F
Friedrich • couple • de
10
2026-09-19 • via Nuitee
N
Noemi • couple • it
9
Pros:

Il punto forte della struttura è sicuramente la sua posizione centrale ma comunque comoda con fermata del bus vicino e anche la possibilità di farsi lasciare dal taxi di fronte alla porta di ingresso.
Altro punto forte il bagno, di dimensioni adeguate con una grande doccia, con piccolo asciugacapelli disponibile. Per raggiungere i piani superiori è necessario fare una breve ma ripida rampa di scale assolutamente fattibile.

Camera al nostro arrivo pulita e cambio asciugamani quotidiano. Ottimo il piccolo frigorifero della camera, al nostro arrivo abbiamo trovato già dell’acqua per noi!

Host disponibile e attenta, il mattino seguente ha subito risolto la nostra problematica legata alla mancanza di asciugamani nella camera, una piccola svista subito rimediata con grande attenzione.

2026-09-14 • via Nuitee
P
Panagiotis • solo_traveller • gr
6
Νομίζω η θέση του είναι πολύ καλή στο κέντρο
Pros:

Κέντρο Χανίων όλα δίπλα σου

Cons:

Είχε μια έντονη και ενοχλητική μυρωδιά

2026-09-14 • via Nuitee
R
Ralf • solo_traveller • de
9
Empfehlenswertes Hotel im Zentrum Chanias
Pros:

Sehr geräumiges Zimmer, sehr gutes großes Badezimmer , zentrale Lage Nähe Busbahnhof

Cons:

-

2026-09-10 • via Nuitee
K
Kyriakos • family_with_children • cy
8
2026-09-10 • via Nuitee
G
Georgia • solo_traveller • gr
6
Cons:

.

2026-09-09 • via Nuitee
T
tina • solo_traveller • rs
10
2026-09-08 • via Nuitee
B
bele • family_with_children • gr
10
2026-09-08 • via Nuitee
B
Bounif • solo_traveller • fr
10
Recommande
2026-09-07 • via Nuitee
L
Lecadet • couple • fr
7
Bien pour 1 nuit en transit
Pros:

Proximité gare routière
Szllr bain presqu aussi grande sue la chambre

Cons:

Chambre étroite avec le minimum
Lz clime dirigée vers le lit
Pzs vraiment d'accueil réception

2026-09-05 • via Nuitee
A
Angela • solo_traveller • it
9
Pros:

La posizione perfetta: vicino al centro, con un parcheggio gratuito nelle vicinanze o possibilità di parcheggio a pagamento ugualmente vicino. Stanza spaziosa, silenziosa e super pulita.

Cons:

Le scale ripide per accedere alla stanza

2026-09-01 • via Nuitee
S
STEFANIDOU • extended_group • gr
6
2026-08-31 • via Nuitee
A
Alessandra • solo_traveller • it
8
Bella camera in centro, a due passi da tutto
Pros:

Posizione comoda praticamente attaccata alla città vecchia, grande disponibilità del personale, camera grande ed accogliente,edificio molto bello.Nelle vicinanze si trova di tutto negozi, ristoranti....

Cons:

Unica piccola pecca è la mancanza dell'ascensore,ed una scalinata abbastanza stretta,ma essendo un palazzo antico è assolutamente comprensibile

2026-08-27 • via Nuitee
E
Emanuela • solo_traveller • it
5
Non ha rispecchiato le aspettative
Pros:

La posizione centrale molto comoda e vicina ai servizi e l'ampiezza della camera. I letti erano comodi.

Cons:

Purtroppo siamo rimasti delusi dai servizi. La camera assegnataci non rispecchiava le foto pubblicate dalla struttura. Non c'erano spazi per poter stendere gli asciugamani da mare. La reception non era mai presidiata a parte l'ultima mattina quando abbiamo lasciato la camera. Le pulizie non sono state fatte bene, e il cambio asciugamani era fatto ogni due giorni.

2026-08-27 • via Nuitee
D
Donatella • couple • it
6
2026-08-26 • via Nuitee
M
Mahmood • solo_traveller • bh
5
Pros:

Its centrally located hotel and thats all about it

Cons:

To difficult to get the staff to clean the room and they speak loudly - way to loud for hotel staff

2026-08-14 • via Nuitee
C
Claire • solo_traveller • gb
9
2026-08-11 • via Nuitee
C
Christofides • solo_traveller • cy
10
Ι enjoyed the Joy2
Pros:

Μου αρεσε πολυ το προσωπικο. Στη ρεσεψιον η κ. Χαρα ευγενεστατη κ εξυπηρετικοτατη αλλα και η καθαριστρια εξαιρετικη. Το δωματιο στο 1ο οροφο ειχε πολυ ανετο μπανιο. Κρεβατοκαμαρη επισης αλλα κ το διπλο κρεβατι σε εξαιρετη κατασταση! Ειχε ωραιο μπαλκονακι στο διαδρομο με ωραια θεα! Ηταν πολυ κοντα στη πλατεια 866 νομιζω που απο εκει ηταν πολυ κοντινη κ πολυ ευχαριστη η διαδρομη για το ενετικο λιμανι!

Cons:

Δεν υπαρχει κατι αρνητικο.

2026-08-03 • via Nuitee
G
Gamze • extended_group • tr
7
2026-07-14 • via Nuitee
G
Guilherme Torres • couple • pt
9
Inesquecível e para repetir sem dúvida. Adoramos Chania.
Pros:

Localização ótima a 5 minutos a pé da Central Bus Station e do Old Harbour.
Quarto espaçoso e aconchegante, com tudo o que é preciso para uma estadia agradável.

2026-07-13 • via Nuitee