Bicester Hotel, Golf & Spa

Hotels
7.9 (2346 reviews)
Green Lane, Chesterton , Bicester , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near Bicester Village
Friendly and helpful staff (housekeeping & restaurant highlighted)
Strong amenities: spa, pool, health suite and grounds
Generally good food and relaxing atmosphere in many stays
Cons:
Cleanliness issues (dirty carpets, mould/dirt in bathrooms and changing areas)
Outdated/worn room furnishings and some accessibility/room defects
Reception/booking handling inconsistency and understaffing at times
Spa/pool scheduling (children's classes) limiting adult use; inconsistent breakfast service; occasional extra charges (gym)

Categories

Cleanliness
5.7
Multiple guests reported poor cleanliness: dirty carpets, accumulation of mould/dirt in bathrooms and pool changing areas, and rooms not feeling clean.
Service
8.7
Staff frequently praised for being warm and helpful (housekeeping and restaurant named), though some guests reported poor reception service and understaffing at times.
Location
9.3
Consistently highlighted as a strong point (close to Bicester Village, good setting and grounds).
Room Quality
6.3
Several comments about outdated, old or dark furniture, tired furnishings and some accessibility/fitting issues; some rooms praised for terraces but overall showing wear.
Amenities
8.9
Spa, pool and health suite frequently praised and described as good facilities, though there are complaints about scheduling (children's classes during key times).
Value for Money
8
Mixed signals: some guests called it good value and appreciated location, though unexpected charges (e.g., gym fee for Booking.com bookings) and service inconsistencies were noted.
Food and Beverage
7.4
Food receives positive mentions (excellent food in some reviews) but breakfast service was inconsistent (one morning poor, next better) and some staff or service issues were reported.
Overall Experience
8.9
Many guests described relaxing, enjoyable stays with excellent staff interactions, facilities and location, balanced by notable issues around cleanliness, some service touchpoints and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:36

Property Description

Luxurious Amenities and Activities
The Bicester Hotel, Golf & Spa offers a range of amenities for guests to unwind and stay active. From the health club with a gym, tennis courts, and indoor swimming pool to the hydro spa, sauna, and solarium, there's something for everyone to enjoy.

Stunning Surroundings
Nestled in 130 acres of picturesque Oxfordshire countryside and surrounded by 11 lakes, the Bicester Hotel provides a tranquil escape for guests. With views over the golf course or the designer courtyard garden, guests can truly immerse themselves in the beauty of the surroundings.

Dining and Relaxation
Indulge in culinary delights at the Grays Restaurant or opt for a more laid-back experience at the Portrait Bar. During the Summer months, guests can unwind on outdoor terraces with a refreshing cocktail in hand, making for a perfect ending to a day of relaxation and exploration.

Experience the epitome of luxury and relaxation at Bicester Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Travel Information: Driving towards Chesterton along Green Lane, the hotel driveway is the next left after the buildings marked WIG.

When booking for 6 people or more, different policies and additional supplements will apply.

Spa treatments must be pre-booked in advance prior to arrival to avoid disappointment. The property cannot guarantee availability without booking in advance.

There are specific pool times for children's swimming.

Gray's Restaurant is open from Wednesday to Saturday 6.30pm - 9pm (last sitting 8.30pm). It is essential that all guests pre-book their table at the restaurant prior to arrival as spaces are limited.

The restaurant is closed on New Year's Eve for an event. Tickets are available in advance. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 2346 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.3
Room Quality: 6.3
Amenities: 8.9
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 8.9
K
Karan • family_with_children • gb
7
2026-08-15 • via Nuitee
S
Sharon • couple • gb
7
Good short stay hotel
Pros:

Location,

Cons:

A little run down, lack of staff

2026-08-15 • via Nuitee
D
Denis • couple • gb
1
Waste of my money and disappointed wife!!!!
Pros:

The view of the entrance only….

Cons:

The rude staff, not working jacuzzis ,

2026-08-15 • via Nuitee
K
Kevin • couple • gb
6
Disappointed no compensation was offered for faulty cold water
Pros:

Nice staff

Cons:

Shower cold

2026-08-15 • via Nuitee
A
andrew • couple • gb
10
Very enjoyable
Pros:

Great location for our trip

Cons:

Nothing

2026-08-15 • via Nuitee
V
Victoria • couple • gb
7
Staff were amazing, spa okay as hot tub didn’t work. Very clean and beautiful setting. A bit keen to charge for services
Pros:

Large car park, easy to access, staff were amazing and nothing was too much trouble especially the Head of Housekeeping who went above the call of duty.

Cons:

Sone aspects were dated and needed some TLC such as crack in sink, no toilet brush, dated carpets and deco

2026-08-12 • via Nuitee
E
Emily • extended_group • gb
3
Location good, but we paid too much, it was dirty and not very welcoming.
Pros:

Location was great, close to the main roads. Breakfast, was well cooked but not as described - missing items etc and coffee was finished hours before end of service and not refilled.

Cons:

It was dirty with dust, partial repairs, dead flies in cabinets, felt uncared for and under invested, some staff needed customer services training.

2026-08-09 • via Nuitee
E
Erin • couple • gb
3
2026-08-08 • via Nuitee
S
Shannon • solo_traveller • gb
9
Lovely stay would highly recommend
Pros:

Enjoyed my 1 night stay, lovely staff and great spa facilities

Cons:

More fruit at breakfast would’ve been nice

2026-08-08 • via Nuitee
L
Latifah • couple • kw
1
2026-08-08 • via Nuitee
D
Donna • couple • je
3
Poor rooms, and did not like the changes on check in or being incorrectly charged on checkout.
Pros:

Location for Bicester village was good

Cons:

The first room provided smelt disgusting, this was changed on request. I had to pay a £200 room deposit for 2 days of our stay. We had to book a time for breakfast, when arriving there was no one else in the restaurant. On leaving I was charged £152 which I immigrated queried and this was later refunded.

2026-08-07 • via Nuitee
J
James • couple • gb
4
Nice hotel but poor service
Pros:

The room was nice and location

Cons:

The staff at breakfast time we very unhelpful

2026-08-07 • via Nuitee
N
Nicola • couple • gb
9
2026-08-07 • via Nuitee
A
Allison • family_with_children • gb
5
Lovely facilities - food wasn’t great
Pros:

Spa facilities were super, and the staff front of house excellent. Our room was spacious.

Cons:

The food wasn’t brilliant, we had a refund on a curry and the wine glasses not clean.
Breakfast wasn’t a massive continental selection. Several items ran out mid breakfast and there were no replacement items.

Our room had several spectacular cobwebs. Easy to miss, though.

2026-08-07 • via Nuitee
K
Katie • family_with_children • gb
10
Perfect location and beautiful hotel
Pros:

Beautiful! Has everything you need and in a heatwave aircon!

Cons:

Nothing

2026-08-06 • via Nuitee
A
Amy • solo_traveller • ae
6
2026-08-06 • via Nuitee
P
Paula • extended_group • gb
8
2026-08-06 • via Nuitee
K
Katie • extended_group • gb
4
Dated and over priced but great staff
Pros:

The staff were really lovely and very accommodating.

Cons:

The whole place is a bit dated, carpets lifting, decor old fashioned. The spa was ok but again dated with tiles coming off in the steam room and jacuzzie areas.

2026-08-06 • via Nuitee
C
Charlotte • extended_group • gb
8
Good hotel for the price
Pros:

Good property for the money. Travelling for business so it met all expectations.

Cons:

Unlikely to come here for pleasure as nothing was amazing, however a very adequate hotel and experience for the money.

2026-08-04 • via Nuitee
P
Peter • couple • gb
5
Pros:

Breakfast was good, spa was alright,

Cons:

The hotel would be nice if it had a refurbish. The carpets in the hall ways and bedrooms was nasty.

2026-08-03 • via Nuitee