Bicester Hotel, Golf & Spa

Hotels
7.9 (2360 reviews)
Green Lane, Chesterton , Bicester , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near Bicester Village
Friendly and helpful staff (housekeeping & restaurant highlighted)
Strong amenities: spa, pool, health suite and grounds
Generally good food and relaxing atmosphere in many stays
Cons:
Cleanliness issues (dirty carpets, mould/dirt in bathrooms and changing areas)
Outdated/worn room furnishings and some accessibility/room defects
Reception/booking handling inconsistency and understaffing at times
Spa/pool scheduling (children's classes) limiting adult use; inconsistent breakfast service; occasional extra charges (gym)

Categories

Cleanliness
5.7
Multiple guests reported poor cleanliness: dirty carpets, accumulation of mould/dirt in bathrooms and pool changing areas, and rooms not feeling clean.
Service
8.7
Staff frequently praised for being warm and helpful (housekeeping and restaurant named), though some guests reported poor reception service and understaffing at times.
Location
9.3
Consistently highlighted as a strong point (close to Bicester Village, good setting and grounds).
Room Quality
6.3
Several comments about outdated, old or dark furniture, tired furnishings and some accessibility/fitting issues; some rooms praised for terraces but overall showing wear.
Amenities
8.9
Spa, pool and health suite frequently praised and described as good facilities, though there are complaints about scheduling (children's classes during key times).
Value for Money
8
Mixed signals: some guests called it good value and appreciated location, though unexpected charges (e.g., gym fee for Booking.com bookings) and service inconsistencies were noted.
Food and Beverage
7.4
Food receives positive mentions (excellent food in some reviews) but breakfast service was inconsistent (one morning poor, next better) and some staff or service issues were reported.
Overall Experience
8.9
Many guests described relaxing, enjoyable stays with excellent staff interactions, facilities and location, balanced by notable issues around cleanliness, some service touchpoints and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:36

Property Description

Luxurious Amenities and Activities
The Bicester Hotel, Golf & Spa offers a range of amenities for guests to unwind and stay active. From the health club with a gym, tennis courts, and indoor swimming pool to the hydro spa, sauna, and solarium, there's something for everyone to enjoy.

Stunning Surroundings
Nestled in 130 acres of picturesque Oxfordshire countryside and surrounded by 11 lakes, the Bicester Hotel provides a tranquil escape for guests. With views over the golf course or the designer courtyard garden, guests can truly immerse themselves in the beauty of the surroundings.

Dining and Relaxation
Indulge in culinary delights at the Grays Restaurant or opt for a more laid-back experience at the Portrait Bar. During the Summer months, guests can unwind on outdoor terraces with a refreshing cocktail in hand, making for a perfect ending to a day of relaxation and exploration.

Experience the epitome of luxury and relaxation at Bicester Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Travel Information: Driving towards Chesterton along Green Lane, the hotel driveway is the next left after the buildings marked WIG.

When booking for 6 people or more, different policies and additional supplements will apply.

Spa treatments must be pre-booked in advance prior to arrival to avoid disappointment. The property cannot guarantee availability without booking in advance.

There are specific pool times for children's swimming.

Gray's Restaurant is open from Wednesday to Saturday 6.30pm - 9pm (last sitting 8.30pm). It is essential that all guests pre-book their table at the restaurant prior to arrival as spaces are limited.

The restaurant is closed on New Year's Eve for an event. Tickets are available in advance. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 2360 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.3
Room Quality: 6.3
Amenities: 8.9
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 8.9
K
Keely • couple • gb
10
Excellent stay very welcoming great staff and breakfast!
Pros:

Everything!

Cons:

Nothing

2026-09-19 • via Nuitee
R
Rachael • couple • gb
8
A nice relaxing weekend break
Pros:

Spa was the best thing about this place.

Cons:

A bit of confusion over paying for the spa as I thought it was free to guests.

2026-09-15 • via Nuitee
R
Reda • solo_traveller • gb
7
2026-09-14 • via Nuitee
E
Emily • couple • gb
4
Poor
Pros:

Breakfast

Cons:

Spa facilities run down cold water no hot water this was emailed over to us but it appears that this has been an ongoing problem for a long time. the outdoor spa was closed no reason given. Room damp possibly allowed to have a dog in the room but unsure. When we escalated the concerns on arrival no apology or concern. The hotel was booked because of the spa option. It needs advertised better as currently fraudulent

2026-09-14 • via Nuitee
A
Abby • solo_traveller • gb
1
Cons:

Run down
Over priced
Breakfast paid 4.50 per tray and it was wrong
Man walked in room when we were in bed

2026-09-14 • via Nuitee
B
Beth • solo_traveller • gb
6
2026-09-12 • via Nuitee
B
Beth • extended_group • gb
6
Nice enough and a good range of activities on your doorstep but needs investment.
Pros:

The range of facilities - gym, reformer Pilates, padel, lake, assault course. Proximity to Bicester Village.

Cons:

The communal areas are very tired (carpets are stained and baggy). No hot water in the spa made for a lukewarm visit. I didn’t like having to pay £50 per adult per night as a deposit when I’d already paid for the rooms. A very negative and unwelcoming start.

2026-09-12 • via Nuitee
G
Garret • couple • gb
10
2026-09-08 • via Nuitee
S
sharon • couple • gb
6
Overall good but could do better
Pros:

Lovley comfortable beds good food and service in the restaurant

Cons:

There was lots of dust on the lamps in the bedroom the plug hole didn’t irk in the sink waited a long time to be served in the bar one person working and the others were walking around

2026-09-07 • via Nuitee
B
Brian • couple • vi
9
2026-09-07 • via Nuitee
C
Che • couple • gb
1
2026-09-06 • via Nuitee
S
Samantha • solo_traveller • gb
8
2026-09-04 • via Nuitee
D
David • couple • gb
4
Was fine but wont be back. Many other hotel options in the area.
Pros:

Location and car park

Cons:

Pillows were awful! Worst night sleep ever!

2026-09-04 • via Nuitee
L
Limon • couple • gb
2
absolutely awful value for money
Cons:

Honestly, awful value for £200 a night for the rooms.
• The room was extremely dated and clearly needs repainting and renovating badly.
• The furniture was old, damaged and cracking, and even needed repainting.
• There was a spider in the corner of the room, which made us question how thoroughly the room had been cleaned.
• The carpets were very old, uneven and badly fitted in places — honestly a trip hazard.
• The bed was unbelievably uncomfortable and poor quality. You literally sank into it just by sitting down. For a £200 room, completely unacceptable.
• Breakfast was disappointing even with the very little variety. It was not made clear that it was menu-based in booking, neither from receptionist rather than a normal self-service breakfast. We had to even pay extra for 2 more fried eggs, CRAZY!! After already paying this much for the room one night and breakfast, constantly finding additional charges was ridiculous.
• On top of everything, the Bank Holiday opening times for the restaurant and spa were not clearly advertised, meaning we couldn’t properly use the facilities we specifically booked the hotel for as we arrived in the evening after our Oxford tour. On the top of that, thanks to the very kind and caring Spanish girl working in there, we were able to order some dinner made by the chef exactly at 9pm (the time the kitchen closed and not advertised), we also had to pay extra £4,90 for the room service (apparently included as said in booking)

In total: £300 for ONE NIGHT, I expected considerably better. The hotel is tired, poorly maintained and nowhere near the quality the price suggests. Definitely would not pay this again. Awful! My partner and I could not believe it

2026-09-01 • via Nuitee
C
Callum • couple • gb
9
2026-09-01 • via Nuitee
T
turki • couple • sa
4
Needs renovation
Pros:

The location

Cons:

Old smells in the bed and sheets

2026-08-31 • via Nuitee
A
Amanda • couple • gb
8
Friendly and helpful staff
Pros:

Good location for Bicester Village. Lovely surroundings.

2026-08-31 • via Nuitee
I
Ian • solo_traveller • gb
8
Not fully impressed
Pros:

Breakfast and Spa facilities

Cons:

Clean Ness if carpets leading through corridors

2026-08-28 • via Nuitee
C
Charlotte • couple • gb
8
Pros:

Amazing breakfast. Comfy beds.

Cons:

Cold swimming pool ( although understand this was boiler issues and out of the normal expected conditions)

2026-08-28 • via Nuitee
O
Olga • solo_traveller • de
9
2026-08-27 • via Nuitee