BS Capitulaciones

Hotels
7.6 (1447 reviews)
Carretera de Málaga, Km.443 , Santa Fe , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.24
Several complaints about cleanliness, including dirty light switches and unpleasant odors.
Service
8.21
Positive mentions of staff being helpful and accommodating.
Location
8.75
Good location with easy access and pleasant surroundings.
Room Quality
7.2
Some rooms found comfortable but issues with furnishings and odors reported.
Amenities
6.73
Limited amenities available, but some positive aspects mentioned.
Value for Money
8.19
Mentioned as a reasonable price for the level of comfort and service.
Food and Beverage
7.74
Limited food options, but no major complaints.
Overall Experience
7.71
Generally satisfactory but with notable issues that impact comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:55

Property Description

Convenient Location: Situated just 3km from the airport and 7km from the centre of Granada, our hotel offers easy access to the A-92 road.

Modern and Functional: As a newly built hotel, we pride ourselves on offering modern amenities and a functional design to ensure a comfortable stay for our guests.

Easy Access: With its proximity to the airport and major roadways, our hotel provides convenient access for travelers looking to explore Granada and its surroundings.

Ready to experience convenience, modernity, and easy access at our hotel? Book your stay now!

Important information:

The name on the reservation should correspond to the guest staying at the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1447 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 7.71
V
Valentín solo_traveller ro
7
2026-07-25 via Nuitee
J
juan solo_traveller es
6
Pros:

Agrado del personal

Cons:

Habitación con humedades, mal olor y detectores anulados. Me cambiaron de cuarto tras informar en la recepción.

2026-07-21 via Nuitee
P
Perez solo_traveller es
9
2026-07-20 via Nuitee
C
Claudio couple es
9
2026-07-20 via Nuitee
J
José Manuel solo_traveller es
9
Todo bien
Pros:

Todo

Cons:

Nada

2026-07-20 via Nuitee
A
ahmed solo_traveller fr
8
2026-07-20 via Nuitee
M
Mohammed solo_traveller ma
10
2026-07-17 via Nuitee
J
José Antonio solo_traveller es
7
2026-07-16 via Nuitee
L
luciano couple es
8
Pros:

La atención del personal.

Cons:

No es de 4 estrellas,es de tres yo lo

2026-07-16 via Nuitee
X
XABE couple es
10
Pros:

La habitación muy grande silenciosa.
Limpia, y luminosa.

Cons:

Nada

2026-07-16 via Nuitee
V
Vicente Jesús extended_group es
7
2026-07-15 via Nuitee
M
Manuel solo_traveller pt
2
Expectation Vs reality
Pros:

The receptionists were all very friendly and a very nice.

Cons:

I don't remember of having to write a negative review as this one, but this time I feel the moral obligation to warn future guests.

This hotel does not meet the 4 star standards. They are far from it.

I would reckon they should be rated as 1 ou 2 stars at best. Not joking unfortunately.

Attached are photos I took during my stay.

- Courtins that didn't close (because they were damaged) while a beam of light was entering though the window from a spotlight

- stains

- the trash container didn't work properly 

- walls and furniture in really bad state

- hairs and all kinds of dirt all over the floor


Please check the difference between the photos from add and what you will get.


Also, you will only be able to have the breakfast if a group joins in. Otherwise, they will not make it.


A disgrace and an embarrassment to the industry.

2026-07-15 via Nuitee
J
Jose Antonio couple es
9
MUY BIEN
Pros:

HABITACION EXCELENTE
FACIL APARCAMIENTO

2026-07-14 via Nuitee
I
Iban González extended_group es
8
2026-07-13 via Nuitee
M
Mercedes solo_traveller es
10
2026-07-12 via Nuitee
B
Bruno solo_traveller pt
4
2026-07-12 via Nuitee
A
Alicia solo_traveller es
7
2026-07-08 via Nuitee
J
José Antonio extended_group es
10
2026-07-07 via Nuitee
F
F. Javier solo_traveller es
7
2026-07-06 via Nuitee
D
David solo_traveller es
8
Buen hotel para una noche
Pros:

Buen hotel, sin más. Cómodo y bien comunicado. Lo mejor, el personal de recepción. Por horarios no pude probar el desayuno, así que no puedo comentarlo. La habitación era grande y cómoda, aunque sin un lugar específico para poder trabajar cómodamente con el portátil.

Cons:

Sin ser escandaloso, faltaba algo de limpieza en la habitación. Servicios en la habitación muy básicos para el nivel que se le presupone al hotel.

2026-07-06 via Nuitee