Palacina The Residence & The Suites

Great stay at Palacina !!! Room was spacious, very clean and super comfortable. Breakfast was great and the service at all times, from all staff, thru out was the best. The lounge and dinner/breakfast area is set in a lush canopy of trees and shrubs and loved eating and having beers there. Also, several restaurants and bars within very close walking distance. Highly recommend.

We are regulars at Palacina. Our expectations are met 95% of the time and when something goes wrong, as life isn't perfect, we are always pleased by the effort the team makes to rectify it.

We love the leafy green environment with the lively sound of the river.

We love the pool, gym and sauna. We might try a massage one day, but these three are sufficient for our active lifestyle.

We love breakfast. An orchard of fruit, tons of delicious, fluffy pastries. Shout out to Chef Mohammed. Chef, hope you'll try the Greek pastries we talked about.

Just one thing: the apartment block is cold! Palacina, get some heaters in there. We are not all trying to get AC in May-June weather :)

An outstanding hotel experience from start to finish. The property is beautifully maintained, the rooms are elegant and comfortable, and the atmosphere is truly relaxing. The staff deliver exceptional service with genuine warmth, and every detail feels thoughtfully managed.
A perfect getaway, highly recommended

Very friendly staff. will stay again

Spacious fully furnished serviced 1 bed apartments. Very polite staff you can be rest assured you will be greeted with a warm Kenya from everyone from the guards at the gate to the cleaners.
This definitely is a home away from home

After 3 years residency at the Palacina, I left with fond memories of this quiet bespoke oasis of Nairobi. Nine years later, returning for a short visit I found that comforting familiarity I had missed. Many of the staff who I knew by name, were still present. They greeted me as if I'd only been away for a period of weeks, indicative of what I'd always believed, that if you keep the staff content, the guests are the beneficiaries. In the bustle of a fast paced growing city, the Palacina provides that quiet corner of solace where frenetic agendas dissipate at the gate and one moves into a slower more contemplative mode.

Great place, amazing staff and unveliveable atmosphere.
Best part was cleanliness.
Enjoyed every moment and defintely going back soon.
Big Thank you to whole team

I recently had the pleasure of enjoying a solo escape at Palacina The Residence & The Suites, and it was exactly what I needed. The atmosphere was calm, elegant, and perfectly suited for unwinding away from the usual routine.

A highlight of my visit was the complimentary 45-minute massage, which was both relaxing and rejuvenating. The therapist was professional and attentive, creating a soothing experience that left me feeling refreshed and recharged.

Overall, my time at Palacina was peaceful and well worth it. It’s a wonderful spot for anyone looking to enjoy some quiet, personal time while indulging in a touch of luxury.

Thank you for an excellent stay!

Location was perfect. atmosphere of the room was cool , the value ,cleanliness and noise level super good and service top Notch.

Palacina is a secret gem of Nairobi, the staff is at the highest level of professionalism and the entire facility is a fairy tale.

An ambience environment very welcoming services are too notch!

I had a wonderful experience, the room had everything needed, was very clean and a beautiful view of the natural surrounding which we appreciated. I appreciate the support from the staff who were very helpful incase we needed any help. Will definitely be back. The breakfast was also amazing!

Was a great stay, I loved it
Will visit again

This hotel was a great start to our safari adventures! The team was amazing and hospitable and went above and beyond. We'll be back next time we're in Nairobi!

We absolutely loved this hotel! It’s quaint and tucked away in a quiet area The room had everything we needed and was very spacious. The staff were so welcoming and helpful! Especially Caroline. We will definitely stay here again if we get to return to Nairobi.

Staff were very friendly and helpful.

Pete was a great guide for our half day out. We really enjoyed the bead factory.