Best Western The Hilcroft Hotel West Lothian

Hotels
•
Best Western
8.4 (1206 reviews)
East Main Street , Whitburn , GB
+44 1501 740818

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size smaller than expected
Breakfast quality issues

Categories

Cleanliness
8.23
Several reviews mention clean rooms, with some minor concerns about overall hotel upkeep.
Service
9.2
Staff were consistently described as friendly and helpful, providing excellent customer service.
Location
8.74
Great connectivity to the city centre mentioned positively in several reviews.
Room Quality
7.69
Issues regarding room size and tired appearance were raised, not meeting expectations.
Amenities
8.72
Amenities generally received positive mentions, with good facilities noted.
Value for Money
8.18
Comments on pricing variances indicate some perceived overpricing for room quality.
Food and Beverage
7.73
Mixed reviews on food quality, with breakfast receiving specific criticism.
Overall Experience
8.7
The overall sentiment towards the stay was positive, with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:33

Property Description

Convenient Location:
Located just off the M8 motorway between Edinburgh and Glasgow, Best Western The Hilcroft Hotel West Lothian offers easy access to two vibrant cities, making it an ideal choice for travelers exploring central Scotland.

Modern Amenities:
Enjoy modern rooms equipped with free Wi-Fi, satellite TV, and tea/coffee facilities. The en suite bathrooms come with a hairdryer for your convenience, ensuring a comfortable stay.

Dining Experience:
Indulge in a variety of culinary delights at the One O Eight bar and restaurant, offering an international menu with options like tapas and classic dishes. Don't miss the chance to dine al fresco on the decked patio during sunny days.

Experience comfort and convenience at Best Western The Hilcroft Hotel West Lothian. Book your stay now for a memorable Scottish getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.4
Based on 1206 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
M
Marian • solo_traveller • gb
10
Friendly hotel, good value, room very clean and a great night’s sleep, well done!
Pros:

Great stay, a lovely, warm greeting from Chris. A very comfortable room, and both the room and en-suite were spotlessly clean. Tasty fish and chips in lounge downstairs, there was a function in the ballroom but I didn’t hear a thing upstairs, I had a great night’s sleep and left feeling refreshed. Would stay again.

Cons:

😊😊😊 All very good.

2026-10-24 • via Nuitee
A
alan • family_with_children • gb
8
Very comfortable
Pros:

Breakfast good, friendly staff. Both rooms spacious and clean

2026-10-23 • via Nuitee
L
Lorraine • couple • gb
8
The whole hotel was lovely and warm and lots of hot water whenever you needed it. If we ever find ourselves needing a ho
Pros:

Lovely welcoming staff in reception. Comfortable very clean and spacious bedroom. Great selection at breakfast and dinner available in the restaurant.
Hugh thank you to Tracy that served us at breakfast every morning alway had a welcoming smile and nothing was a bother to her.

Cons:

N/A

2026-10-23 • via Nuitee
T
Tara • couple • ca
6
Mediocre stay
Pros:

Good restaurant

Cons:

Room very dated

2026-10-19 • via Nuitee
C
Carol • couple • gb
3
Bad
Pros:

Not a lot

Cons:

Requested walk in shower which was confirmed but we did not get this and could not shower due to disability. We paid much more than other guests at the function

2026-10-18 • via Nuitee
S
Shay • couple • gb
10
2026-10-17 • via Nuitee
J
Janice • extended_group • gb
8
2026-10-17 • via Nuitee
R
Rhisiart • family_with_children • gb
7
2026-10-16 • via Nuitee
F
Fiona • couple • gb
9
Just a one stay stay as going to a party nearby. We were given complimentary room upgrade which was lovely. Lady behind
Pros:

Great value for money. Nice bar area and comfortable beds

Cons:

Can’t think of anything

2026-10-12 • via Nuitee
C
Christine • couple • fr
10
Super super halte près d’Edimbourg
Pros:

Tout!! L’accueil top, la chambre hyper grande et confortable
Le dîner
Le petit déjeuner

Cons:

Rien

2026-10-11 • via Nuitee
S
Stephen • solo_traveller • gb
7
Pros:

Location

Cons:

Noise wrong orders for breakfast

2026-10-07 • via Nuitee
T
Taylor • couple • gb
10
2026-09-19 • via Nuitee
C
cyril • couple • fr
8
Pros:

Suite à une allergie sévère de mon épouse , je tenais à remercier le veilleur de nuit qui a pris les choses en mains pour contacter le service d’urgence .
Merci à lui

2026-09-16 • via Nuitee
D
diarmid • extended_group • cy
8
as expected and satisfactory
Pros:

Breakfast was excellent

Cons:

Serving times in resteraunt

2026-09-16 • via Nuitee
N
Nicoletta • couple • it
8
2026-09-15 • via Nuitee
E
Elizabeth • couple • gb
9
We had a lovely stay in this welcoming hotel.
Pros:

This is a small welcoming hotel. It’s bright and clean and the staff members are very friendly. Our room was spacious and bright.

Cons:

Nothing.

2026-09-15 • via Nuitee
P
P. Dieter • family_with_children • de
8
Pros:

Freundlich und hilfsbereit Personal

2026-09-15 • via Nuitee
B
Bishop • solo_traveller • gb
9
2026-09-15 • via Nuitee
D
Devi • couple • gb
9
Pros:

I stayed with my hubby only for a night and we loved it. Location was great. We will definitely consider booking again next time for longer period. Thanks

Cons:

For the price everything was just perfect

2026-09-14 • via Nuitee
D
Dianne • couple • gb
10
Pros:

Clean very nice room staff very good

2026-09-14 • via Nuitee