Best Western The Hilcroft Hotel West Lothian

Hotels
•
Best Western
8.4 (1166 reviews)
East Main Street , Whitburn , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size smaller than expected
Breakfast quality issues

Categories

Cleanliness
8.23
Several reviews mention clean rooms, with some minor concerns about overall hotel upkeep.
Service
9.2
Staff were consistently described as friendly and helpful, providing excellent customer service.
Location
8.74
Great connectivity to the city centre mentioned positively in several reviews.
Room Quality
7.69
Issues regarding room size and tired appearance were raised, not meeting expectations.
Amenities
8.72
Amenities generally received positive mentions, with good facilities noted.
Value for Money
8.18
Comments on pricing variances indicate some perceived overpricing for room quality.
Food and Beverage
7.73
Mixed reviews on food quality, with breakfast receiving specific criticism.
Overall Experience
8.7
The overall sentiment towards the stay was positive, with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:33

Property Description

Convenient Location:
Located just off the M8 motorway between Edinburgh and Glasgow, Best Western The Hilcroft Hotel West Lothian offers easy access to two vibrant cities, making it an ideal choice for travelers exploring central Scotland.

Modern Amenities:
Enjoy modern rooms equipped with free Wi-Fi, satellite TV, and tea/coffee facilities. The en suite bathrooms come with a hairdryer for your convenience, ensuring a comfortable stay.

Dining Experience:
Indulge in a variety of culinary delights at the One O Eight bar and restaurant, offering an international menu with options like tapas and classic dishes. Don't miss the chance to dine al fresco on the decked patio during sunny days.

Experience comfort and convenience at Best Western The Hilcroft Hotel West Lothian. Book your stay now for a memorable Scottish getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1166 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
V
Viv • solo_traveller • gb
10
2026-07-04 • via Nuitee
G
Grethe • solo_traveller • dk
10
2026-07-04 • via Nuitee
D
didier • couple • be
8
2026-07-01 • via Nuitee
D
Derek • solo_traveller • gb
8
2026-07-01 • via Nuitee
R
Rankin • solo_traveller • gb
8
Pros:

Clean, friendly efficient staff

Cons:

Distance from raillinks

2026-06-30 • via Nuitee
M
Murray • solo_traveller • gb
10
2026-06-30 • via Nuitee
K
krystyna • couple • gb
10
Pros:

Good location and very friendly staff definitely we will visit again highly recommend.xx

2026-06-29 • via Nuitee
M
Michelle • couple • gb
6
It was lovely just too hot
Pros:

Its a Lovely hotel, bar and restaurant

Cons:

Room was roasting no air conditioning and made the stay uncomfortable same in the conservatory for breakfast

2026-06-27 • via Nuitee
A
Administrator • extended_group • gb
10
Recommend. Good value for money.
Pros:

Good value for money and great location.

2026-06-25 • via Nuitee
T
Tracey • couple • gb
10
2026-06-24 • via Nuitee
J
John • couple • gb
10
Great hotel.
Pros:

Friendly helpful staff, very confortable room, reasonable priced meals in the restaurant.

2026-06-21 • via Nuitee
C
Caroline • couple • gb
8
Ok for a short visit
Pros:

Clean
Quiet
Good choice at breakfast

Cons:

Breakfast was too early
Nothing around the location - taxi to Bathgate

2026-06-18 • via Nuitee
A
Anthony • solo_traveller • gb
7
Comfortable and functional subject to the above repairs
Pros:

Staff were pleasant and helpful. Room was comfortable and the breakfast was good.

Cons:

The bathroom needed some maintenance
Neither the mirror light or was basin plug functioned properly making shaving awkward.
The seat on the WC needs securing properly.

2026-06-16 • via Nuitee
R
Robert • solo_traveller • gb
8
Good will be back
Pros:

Breakfast great if you wanted to travel around great hotel to be in.

Cons:

Bed sheets very hot for this time of year

2026-06-16 • via Nuitee
H
Hilary • couple • gb
10
We had a good pleasant stay.
Pros:

Very clean and comfortable staff were lovely.

Cons:

Breakfast was very disappointing it was meant to be freshly made. Only the scrambled eggs were fresh the rest was dried out and over cooked.

2026-06-15 • via Nuitee
C
Carol • extended_group • gb
8
Ok apart from bed
Pros:

Breakfast good

Cons:

Single beds rather than one

2026-06-14 • via Nuitee
K
Korhan Korel • extended_group • gb
8
2026-06-13 • via Nuitee
K
Korhan Korel • extended_group • gb
8
2026-06-13 • via Nuitee
L
Lynn • couple • gb
10
Pros:

Staff helpful and friendly

2026-06-11 • via Nuitee
M
Myrl • family_with_children • us
9
2026-06-10 • via Nuitee