Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable beds
Cons:
Some noise from street
Bathroom privacy
Need for room upgrades

Categories

Cleanliness
8.06
Overall clean but some facilities could be improved.
Service
8.53
Friendly staff and responsive service.
Location
9.07
Great central location, very convenient.
Room Quality
7.52
Rooms need improvement; some are outdated.
Amenities
8.05
Standard amenities but nothing exceptional.
Value for Money
8.31
Fair value considering the location and service.
Food and Beverage
8.56
Good breakfast options and decent restaurant.
Overall Experience
8.33
A pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Central Location and Charming Courtyard
Located just a 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel boasts a prime location for exploring the city. The central courtyard with columns adds a touch of charm to your stay.

Comfortable Rooms with Various Amenities
Each room at Hotel Isabel is equipped with a laptop safe, sofa, and cable TV for your convenience. Choose from rooms with private or shared bathrooms, and some even offer a balcony for a lovely view.

Convenient Services and Dining Options
Enjoy the convenience of a restaurant and bar on-site, along with room service and the option for packed lunches. Need assistance? The hotel offers luggage storage, a tour desk, and an airport shuttle service for an added fee.

Book your stay at Hotel Isabel now for a memorable experience in Mexico City!

Important information:


Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. Reservations made for a high season will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 698 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 8.33
O
Owen solo_traveller us
9
2026-05-28 via Nuitee
S
Silvia couple es
9
Pros:

Muy buena ubicación, habitaciones muy amplias, transporte público cerca, restaurante adjunto y amabilidad del personal

2026-05-28 via Nuitee
A
Andrea Artemisa solo_traveller mx
10
2026-05-25 via Nuitee
J
Juárez Menéndez solo_traveller mx
9
2026-05-25 via Nuitee
G
guillaume solo_traveller fr
10
2026-05-25 via Nuitee
E
EfrainAlday solo_traveller mx
10
2026-05-25 via Nuitee
S
Sascha solo_traveller de
9
2026-05-24 via Nuitee
T
Thad solo_traveller us
9
2026-05-22 via Nuitee
A
alessia solo_traveller it
8
2026-05-21 via Nuitee
E
ELIZABETH solo_traveller mx
8
Confortable y muy facil de encontralo.
Pros:

La ubicacion, fue viaje de trabajo

Cons:

Es por tradicion ir a este Hotel en el Centro

2026-05-20 via Nuitee
G
Giuseppe solo_traveller it
7
Sufficiente, ottima posizione, struttura abbastanza datata
Pros:

La posizione è centrale e molto comoda, la camera ed il bagno sono abbastanza spaziose

Cons:

La camera era priva di aria condizionata e con una finestra abbastanza piccola. Arredi datati e prodotti da corpo limitati

2026-05-20 via Nuitee
C
Christiane solo_traveller cr
10
Pros:

Großes Zimmer mit schönem Blick in 4. Stock. Ich komme schon seit Jahren immer wieder gerne hierher.

2026-05-18 via Nuitee
S
SERGE1959 solo_traveller mx
8
2026-05-18 via Nuitee
G
garcia solo_traveller mx
8
Pros:

Ubicacion y limpieza

Cons:

El precio un poco

2026-05-17 via Nuitee
K
Kenia solo_traveller mx
9
Genial
Pros:

El servicio de guarda equipaje sin costo extra. Me encantó que tuvieran libros en el lobby y la posibilidad de intercambiar. La amabilidad de todo el personal recepción, guardias, personal de limpieza. La vista desde la habitación. No hay chinches.

Cons:

La facturación tardó y no fue tan cuidadosa, pero eso es algo administrativo. Me gustaría que el lobby estubiera más iluminado.

2026-05-15 via Nuitee
C
Cotaro70s solo_traveller jp
9
メキシコシティの歴史地区に滞在するのであればおすすめです。
Pros:

ソカロまで徒歩圏内で、まわりにレストランやタコス店も多く、便利です。
セキュリティもしっかりしていてとても安心できます。
深夜の空港までのタクシー手配をお願いしましたが、問題なく対応いただきました。

2026-05-13 via Nuitee
C
Carole family_with_children mx
5
2026-05-11 via Nuitee
M
Miguel Antonio solo_traveller mx
9
Pros:

El personal es muy cálido, la ubicación es bastante buena y cumple perfectamente en relación con el precio, me recibieron de una manera muy bonita

Cons:

No tenía ventanas la habitación y si te incomodan los espacios cerrados puede que lo sientas

2026-05-08 via Nuitee
A
ANDRÉA DE CASTRO solo_traveller br
9
Excelente estadia com ótimo custo benefício
Pros:

A localização é perfeita! Você pode fazer tudo a pé. A rua é bem movimentada e tem tudo perto. Os funcionários são excelentes, muito prestativos. O custo benefício é bom. Não tem muito conforto, mas os quartos são espaçosos.

Cons:

O preço do café da manhã poderia ser mais barato porque existem outros locais por perto com valores mais baratos.

2026-05-08 via Nuitee
S
Sergio solo_traveller mx
9
Muy buena estancia
Pros:

Me gusta su ubicación.

Cons:

Que el baño fuera compartido, mas que nada por comodidad, porque si estaba muy limpio.

2026-05-06 via Nuitee