Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable beds
Cons:
Some noise from street
Bathroom privacy
Need for room upgrades

Categories

Cleanliness
8.06
Overall clean but some facilities could be improved.
Service
8.53
Friendly staff and responsive service.
Location
9.07
Great central location, very convenient.
Room Quality
7.52
Rooms need improvement; some are outdated.
Amenities
8.05
Standard amenities but nothing exceptional.
Value for Money
8.31
Fair value considering the location and service.
Food and Beverage
8.56
Good breakfast options and decent restaurant.
Overall Experience
8.33
A pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Central Location and Charming Courtyard
Located just a 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel boasts a prime location for exploring the city. The central courtyard with columns adds a touch of charm to your stay.

Comfortable Rooms with Various Amenities
Each room at Hotel Isabel is equipped with a laptop safe, sofa, and cable TV for your convenience. Choose from rooms with private or shared bathrooms, and some even offer a balcony for a lovely view.

Convenient Services and Dining Options
Enjoy the convenience of a restaurant and bar on-site, along with room service and the option for packed lunches. Need assistance? The hotel offers luggage storage, a tour desk, and an airport shuttle service for an added fee.

Book your stay at Hotel Isabel now for a memorable experience in Mexico City!

Important information:

Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. Reservations made for a high season will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.3
Based on 762 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 8.33
T
Thomas • couple • de
10
2026-09-19 • via Nuitee
T
Thomas • couple • de
10
Pros:

Alles 😊

2026-09-19 • via Nuitee
L
LauraAlejandraFA05 • solo_traveller • co
8
Pros:

I liked the price, the location, and the style of the building

Cons:

Security and you can hear almost everything from outside.

We have to return the keys when going out (not a big fan, but it's okay) I didn't like that they didn't check who was who to give the keys. I told 2 people the same, that they didn't ask me my name or anything... I said "room X" and they just gave me the keys. Lack of security.

2026-09-18 • via Nuitee
D
Dekker • extended_group • nl
7
2026-09-16 • via Nuitee
T
Tamar • extended_group • il
6
2026-09-11 • via Nuitee
S
Selene • couple • us
1
I didn’t stay the rest of the night there
Pros:

The location

Cons:

Era un hotel de Paso

2026-09-10 • via Nuitee
S
Selene • solo_traveller • us
1
I canceled the rest of the nights
Pros:

The location

Cons:

Era como un hotel de Paso, mucho ruido en la noche

2026-09-10 • via Nuitee
K
Kirby • solo_traveller • mx
10
Very nice xx experience. Tank you.
Pros:

Excellent staff in a very historic hotel.

2026-09-10 • via Nuitee
N
nancy • solo_traveller • gt
10
Pros:

Perfect spot

2026-09-09 • via Nuitee
A
Alfredo • solo_traveller • mx
9
2026-09-09 • via Nuitee
T
Teresa • couple • it
10
Struttura molto bella e tipica, personale gentilissimo, siamo arrivati con un larghissimo anticipo rispetto all’orario d
2026-09-06 • via Nuitee
A
Amendoza • solo_traveller • fi
10
2026-09-02 • via Nuitee
Y
Yañez De Luna • solo_traveller • mx
10
Pros:

La ubicación y la atención del personal

Cons:

Que los baños están fuera de la habitación

2026-09-02 • via Nuitee
P
Pam.99 • solo_traveller • mx
10
Excelente opción cerca del centro
Pros:

Excelente ubicación, habitación impecable y perfecta para una estancia corta. Muy buen valor por el precio. El personal súper amable y profesional, hasta el decorado se ve genial.

Cons:

El piso tronaba mucho, ojalá no hayamos incomodado a otros huéspedes

2026-09-01 • via Nuitee
A
Ana Dulia • solo_traveller • mx
1
2026-08-29 • via Nuitee
D
Dan • solo_traveller • se
7
2026-08-28 • via Nuitee
R
Rodolfo • couple • mx
10
Perfecto
2026-08-26 • via Nuitee
M
María de los Angeles • extended_group • sv
9
2026-08-24 • via Nuitee
S
Sarah • family_with_children • ch
7
2026-08-22 • via Nuitee
S
STEVE • solo_traveller • gb
6
Great location but understand the shared toolet\shower block can unavailable in the AM.
Pros:

Location is gaming centro historic.

Cons:

Lift wasn’t working and queue for shared shower and toilet in morning

2026-08-22 • via Nuitee