Comfort Suites West Memphis I-40 I-55

Hotels
Comfort Suites
8.2 (1278 reviews)
850 Stephen Boulevard , West Memphis , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness Issues
Customer Service Delays
Missing Amenities

Categories

Cleanliness
7.53
Several mentions of cleanliness issues, including stains and dirty kitchen items.
Service
8.75
Staff described as great and accommodating, although some issues were reported with housekeeping.
Location
9.04
Multiple reviews praised the location as being convenient.
Room Quality
7.99
Rooms noted as comfortable but some issues with specific beds.
Amenities
8.02
Good amenities overall, but the low water pressure in the shower noted.
Value for Money
8.23
Pricing considered cheap for the area, though some dissatisfaction with additional fees.
Food and Beverage
8.03
Breakfast had a good variety but missed vegan options.
Overall Experience
8
Overall a decent experience, but with some significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Convenient Location near Memphis Attractions

Located just minutes from Memphis, the Comfort Suites hotel in West Memphis, AR offers easy access to popular attractions like Beale Street, FedEx Forum, and Graceland.

Amenities for Every Guest

From the indoor pool and exercise room to the banquet facilities and free hot breakfast, we provide everything you need for a comfortable stay.

Business-Friendly Services

Business travelers will appreciate our business center, free newspaper, and in-room work desks to stay productive while on the road.

Book your stay at the Comfort Suites West Memphis I-40 I-55 for a convenient and enjoyable visit near Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1278 reviews
Cleanliness: 7.53
Service: 8.75
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.23
Food and Beverage: 8.03
Overall Experience: 8
F
Felipita couple us
10
Very comfortable enjoyed my stay
Pros:

Very clean and staff very nice and breakfast was delicious.

Cons:

None

2026-07-25 via Nuitee
M
Mary family_with_children us
7
2026-07-24 via Nuitee
E
Edward couple us
9
It was enjoyable.
Pros:

The room was large and comfortable.
The breakfast was good.

Cons:

They didn’t keep the breakfast area very clean. I never saw anyone wipe down the tables and some of them were dirty.

2026-07-24 via Nuitee
T
Tice couple us
6
Great price, dirty floors
Pros:

Location was good.

Cons:

The room looked clean. However, the carpet was filthy. My toddlers feet were completely black after about 10 min in the room. The carpets need a good cleaning

2026-07-22 via Nuitee
L
Love solo_traveller us
10
Pros:

Everything

Cons:

I have no complaints.

2026-07-22 via Nuitee
C
Christy couple us
10
2026-07-20 via Nuitee
R
Richard solo_traveller us
10
2026-07-20 via Nuitee
W
William family_with_children us
10
2026-07-20 via Nuitee
J
James family_with_children us
5
Pros:

Not much

Cons:

The bathrooms were not very clean, the staff was not very knowledgeable or helpful.

2026-07-20 via Nuitee
I
Ieshia family_with_children us
1
2026-07-20 via Nuitee
J
Julie couple us
8
2026-07-19 via Nuitee
D
Dooley solo_traveller us
10
2026-07-19 via Nuitee
D
Darlene couple us
10
2026-07-18 via Nuitee
J
James solo_traveller us
10
Pros:

I found this location to truly be a great value. The locating is good, the accommodations are clean and the staff is very professional. The rooms are spacious and comfortable.

Cons:

Nothing to dislike

2026-07-18 via Nuitee
L
Leslie couple us
9
Nice place to stay!
Pros:

Good location and bed was comfy and room clean.

Cons:

The TV wasn't easy to control. So didnt watch. They need directions in the room or tell you when u check in.

2026-07-17 via Nuitee
K
Khlanie solo_traveller us
5
2026-07-16 via Nuitee
N
Norma family_with_children us
10
2026-07-16 via Nuitee
T
Thomas solo_traveller us
10
Pros:

It was exceptionally clean. I love the fact that it has a walk in shower and not one of those nasty tubs.

Cons:

Several of the plugs and USB ports would not work, so I had to purchase an extension cord to charge my devices.

2026-07-15 via Nuitee
J
Jackson couple us
1
Asked for a refund because of health concerns resulting from the uninhabitable environment offered by the Hotel. Was off
Pros:

Location was not bad

Cons:

Conditions of hotel room were uninhabitable, unsanitary, and unsafe. I was also provided with any sense of consideration for my safety concerns. Defamatory Allegations, fraudulent statements resulting in non refunded security deposit, 2 different police appearances because I wanted a full refund.

2026-07-14 via Nuitee
R
RILEY solo_traveller us
7
2026-07-12 via Nuitee