Comfort Suites West Memphis I-40 I-55

Hotels
•
Comfort Suites
8.2 (1260 reviews)
850 Stephen Boulevard , West Memphis , us
+18707339900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness Issues
Customer Service Delays
Missing Amenities

Categories

Cleanliness
7.53
Several mentions of cleanliness issues, including stains and dirty kitchen items.
Service
8.75
Staff described as great and accommodating, although some issues were reported with housekeeping.
Location
9.04
Multiple reviews praised the location as being convenient.
Room Quality
7.99
Rooms noted as comfortable but some issues with specific beds.
Amenities
8.02
Good amenities overall, but the low water pressure in the shower noted.
Value for Money
8.23
Pricing considered cheap for the area, though some dissatisfaction with additional fees.
Food and Beverage
8.03
Breakfast had a good variety but missed vegan options.
Overall Experience
8
Overall a decent experience, but with some significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Convenient Location near Memphis Attractions

Located just minutes from Memphis, the Comfort Suites hotel in West Memphis, AR offers easy access to popular attractions like Beale Street, FedEx Forum, and Graceland.

Amenities for Every Guest

From the indoor pool and exercise room to the banquet facilities and free hot breakfast, we provide everything you need for a comfortable stay.

Business-Friendly Services

Business travelers will appreciate our business center, free newspaper, and in-room work desks to stay productive while on the road.

Book your stay at the Comfort Suites West Memphis I-40 I-55 for a convenient and enjoyable visit near Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1260 reviews
Cleanliness: 7.53
Service: 8.75
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.23
Food and Beverage: 8.03
Overall Experience: 8
B
Bita • couple • us
7
Pros:

Very kind staff, reception lady was very helpful with checking process late night

Cons:

Breakfast was not good!

2026-07-05 • via Nuitee
B
Blia • couple • us
4
Good
Pros:

Okay

Cons:

Okay

2026-07-04 • via Nuitee
J
Joshua • family_with_children • us
1
Pros:

Located near the highway

Cons:

The room had hair scattered through in every section from bathroom, office area and beds. Carpet was wet in multiple locations in the first room casing us to change rooms. Second room had a stain on the comforter that appeared to be some dried bodily fluid

2026-07-04 • via Nuitee
F
Fitzgerald • solo_traveller • us
8
2026-07-03 • via Nuitee
K
Kaycee • family_with_children • us
5
Okay for price paid
Pros:

Convenient location with my travel.

Cons:

After checking in late, finding we didn’t have linens for the sleeper sofa after getting to our room just to be told we had to come down to the lobby to retrieve them, was a little disappointing after having drove all day. Tub didn’t have a bath mat so made for a very slippery shower.

2026-07-03 • via Nuitee
C
Cynthia • solo_traveller • us
10
Best stay in West Memphis
Pros:

The room was large.Two bedside tables.Large TV. Refrigerator and microwave. Love seat that would fold out (we didn’t need that). Safe. Closet with doors. King size bed with two types of pillows- soft or harder. USB ports and outlets everywhere. Reading lights for both sides of the bed. We didn’t use the pool, but it was inside the hotel. A real breakfast with eggs and sausage. Desk with desk chair. Extra stuffed chair. Two footstools. Beautiful sink in the bathroom. Large hair dryer. Closest room to the elevator. Two elevators. Hotel looks new. Lots of places to eat in the area. Staff heard me mutter about no coffee creamer after breakfast - she left the front desk to see that the creamers were all filled. The lady who does breakfast is wonderful but she needs a second person to help. Children spilled egg on the floor. They instantly cleaned it up. And how did they get egg up on one of the walls?

Cons:

The window faced a wall.

2026-07-02 • via Nuitee
A
Amber • extended_group • us
3
Disappointed.
Pros:

Location was good.

Cons:

The room smelled of mold so bad, floors felt damp. Hallways were hot. Breakfast was not good.

2026-07-02 • via Nuitee
L
Lawrence • solo_traveller • us
8
Nice property but a little hard to get to
Pros:

Good sized room

Cons:

Appreciated the freezer section of the refrigerator. The thing needed to be defrosted.

2026-07-01 • via Nuitee
A
Almir • extended_group • us
10
2026-07-01 • via Nuitee
R
Rika • couple • us
9
Pros:

The room, including the bathroom, is very spacious. We had a very relaxing, comfortable stay. The staff members were all nice. We arrived there after 9pm without having dinner, and were happy to find the glass jar with lemon water and cookies by the front door!

Cons:

The ice machine on our floor was out of order (no sign about it), and I had to go to another floor to get the ice, which was not a big deal for me.

2026-07-01 • via Nuitee
B
Brittney • couple • us
10
The property is always nice and so clean. Wonderful customer service and staff.
Pros:

The property is always nice and so clean. Wonderful customer service and staff.

Cons:

The property is always nice and so clean. Wonderful customer service and staff.

2026-06-29 • via Nuitee
W
Wilson • couple • us
10
Pros:

I liked everything

Cons:

I was disappointed because the pool was not operating

2026-06-29 • via Nuitee
J
John • couple • us
7
2026-06-28 • via Nuitee
M
Mayra • family_with_children • us
8
2026-06-27 • via Nuitee
J
Jessica • family_with_children • us
10
2026-06-27 • via Nuitee
M
Mayra • family_with_children • us
7
2026-06-27 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-06-23 • via Nuitee
H
Higginbottom • solo_traveller • us
10
2026-06-22 • via Nuitee
L
Linsey • solo_traveller • us
1
2026-06-22 • via Nuitee
S
Shane • family_with_children • us
9
Very nice stay in a clean facility
Pros:

It seems to be a newer facility. The rooms are adequately appointed. The staff was very, very friendly. The included hot breakfast was a little above average. The waffles were perfect, soft on the inside and crispy on the outside. Our beds were comfy and not too worn out yet.

Cons:

We loved having a pool, which is one of the reasons why we chose this property, however, it is not heated.

2026-06-22 • via Nuitee