Comfort Suites West Memphis I-40 I-55

Hotels
Comfort Suites
8.2 (1237 reviews)
850 Stephen Boulevard , West Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness Issues
Customer Service Delays
Missing Amenities

Categories

Cleanliness
7.53
Several mentions of cleanliness issues, including stains and dirty kitchen items.
Service
8.75
Staff described as great and accommodating, although some issues were reported with housekeeping.
Location
9.04
Multiple reviews praised the location as being convenient.
Room Quality
7.99
Rooms noted as comfortable but some issues with specific beds.
Amenities
8.02
Good amenities overall, but the low water pressure in the shower noted.
Value for Money
8.23
Pricing considered cheap for the area, though some dissatisfaction with additional fees.
Food and Beverage
8.03
Breakfast had a good variety but missed vegan options.
Overall Experience
8
Overall a decent experience, but with some significant concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:54

Property Description

Convenient Location near Memphis Attractions

Located just minutes from Memphis, the Comfort Suites hotel in West Memphis, AR offers easy access to popular attractions like Beale Street, FedEx Forum, and Graceland.

Amenities for Every Guest

From the indoor pool and exercise room to the banquet facilities and free hot breakfast, we provide everything you need for a comfortable stay.

Business-Friendly Services

Business travelers will appreciate our business center, free newspaper, and in-room work desks to stay productive while on the road.

Book your stay at the Comfort Suites West Memphis I-40 I-55 for a convenient and enjoyable visit near Memphis!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Mar 31, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1237 reviews
Cleanliness: 7.53
Service: 8.75
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.23
Food and Beverage: 8.03
Overall Experience: 8
J
Jason solo_traveller us
10
2026-06-13 via Nuitee
W
Wilhelm Francis family_with_children us
10
2026-06-13 via Nuitee
G
Gary couple us
10
Very Nice and easy to find.
Pros:

Breakfast was great. The room was very clean and nice. The bed was comfortable. Being able to watch tv and have a channel guide to see what shows were on.

Cons:

Having two rooms and separate transactions to sign paperwork for each and pay $50 for each room instead of being combined.

2026-06-12 via Nuitee
R
Ruta family_with_children us
10
2026-06-11 via Nuitee
L
Lauren family_with_children us
10
2026-06-11 via Nuitee
M
MATHEWS solo_traveller us
9
2026-06-10 via Nuitee
J
John couple us
10
Pros:

Ok

Cons:

Clean

2026-06-09 via Nuitee
T
Tammy solo_traveller us
6
Pros:

The larger rooms clean smell in lobby

Cons:

Staff we meet coming in not friendly or informative.

2026-06-08 via Nuitee
C
Cassidy family_with_children us
9
2026-06-07 via Nuitee
P
Pamela family_with_children us
8
Nice and clean, great location
Pros:

Great location to interstate and food places.

Cons:

Terrible water pressure

2026-06-06 via Nuitee
A
Abdulkasim family_with_children kg
6
Good
Pros:

Rooms were big and bathrooms are also big!

Cons:

Swimming pool was very dirty and my kids couldn’t swim! I didn’t know that when I was booking! Gym is also not very good!

2026-06-06 via Nuitee
M
Margaret solo_traveller us
3
A place to sleep that was convenient to my journey, but I wouldn't stay there again.
Pros:

Quiet. Comfortable bed. Nice refrigerator-freezer.

Cons:

Several broken items - DirecTV controller, window blinds, toilet seat askew, poor lighting in bathroom, upper door lock didn't function. I felt like a needed to wear shoes at all times - floors felt grungy. I selected the room based on a high review; but it did not live up to my expectations.

2026-06-03 via Nuitee
L
Lailah solo_traveller us
8
2026-05-30 via Nuitee
A
Alexander couple de
5
Nicht noch einmal.
Pros:

Das Zimmer war groß, mit einem Fernseher ausgestattet (der aber nicht funktionierte:kein Signal), Kühlschrank, Couch , 1 Sessel, 2 Hocker. Das Wifi ging so. Das Frühstück war gut und Parkplätze waren genug vorhanden. Das war es dann aber auch schon erfreuliches.

Cons:

Nach 5h Fahrt bei 30Grad freuten wir uns auf den Pool (1 Kriterium für meine Buchung), dieser scheint aber schon seit geraumer Zeit wegen Renovierungsarbeiten geschlossen zu sein. Darüber wurde ich vorab nicht informiert. Unser Zimmer 308 liegt direkt am Aufzug und den haben wir, genauso wie die ebenfalls dort stehende Eismaschine, oft gehört. An einen erholsamen Schlaf war nicht zu denken. Die letzten Gäste kamen kurz nach 23:00Uhr und die ersten verließen schon kurz vor 05:00Uhr ihre Zimmer. Der Fernseher empfing kein Signal und auch das Fenster lässt sich nicht öffnen. Insgesamt keine schönen Urlaubstage. Memphis selbst ist auch nicht besonders attraktiv. Einzig die Outdoor World ist ein Erlebnis.

2026-05-30 via Nuitee
M
MARGARET couple us
9
Room are ver clean and roomy, but mattress needs replacing
Pros:

The location was great

Cons:

The bed was extremely uncomfortable. Mattress deserves an upgrade

2026-05-29 via Nuitee
G
Grace couple us
8
Good overall experience and worth the price I paid.
Pros:

Clean room and towels, friendly staff, good location.

Cons:

Weak shower and vent. Loud people in the hallway and poor sound insulation.

2026-05-29 via Nuitee
J
Jakub couple pl
10
Very good choice.
Pros:

Very pleasant accommodation at a high standard.

2026-05-29 via Nuitee
A
Ashleigh solo_traveller us
8
2026-05-29 via Nuitee
S
Steve couple us
8
Cons:

Wanted to take the grandkids to the pool and it was closed
They were not happy

2026-05-28 via Nuitee
S
Starlia couple us
8
Pros:

Location, easy to find, clean. Staff was nice and helpful.

Cons:

Bathroom door would lock from the inside to where I was unable to get in. Called downstairs and they came and got it opened, but with an attitude ( just one female staff member). Window view from the room wasn’t too pleasant.

2026-05-28 via Nuitee