Hilton Garden Inn Hickory

Hotels
•
Hilton Garden Inn
8.9 (400 reviews)
1320 17th Street Drive Southeast , Hickory , US
+1 828-327-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean facilities
Well-maintained amenities
Cons:
Uncomfortable mattresses
Issues with pricing strategies
Pool cleanliness issues

Categories

Cleanliness
8.49
Generally clean but some guests mentioned issues like an unsatisfactory pool condition.
Service
9.46
Most guests praised the friendly and attentive staff.
Location
9
Standard quality for this hotel tier, though not specifically mentioned.
Room Quality
8.45
Some negative feedback on mattress comfort and noise issues observed.
Amenities
9.48
Positive remarks on the hot tub, pool, and gym facilities.
Value for Money
8.44
Concerns raised about cost versus quality of breakfast and other charges.
Food and Beverage
8.49
Breakfast service was praised while pricing for food options received criticism.
Overall Experience
9.36
Mixed feelings overall, on balance leaning towards positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 01:46

Property Description

Luxurious Amenities
Indulge in the comfort of a fitness centre, indoor pool, and free WiFi in every room. Relax with a flat-screen TV, refrigerator, and coffee machine at your disposal. Some rooms even feature a sofa bed for extra convenience.

Convenient Facilities
Take advantage of the business centre, meeting rooms, and free on-site parking. Whether you're here for work or leisure, we've got you covered with everything you need for a seamless stay.

Delicious Dining Options
Savor delicious meals at The Garden Grille, offering à la carte lunch and dinner. Grab ready-to-cook meals at The Pavilion Pantry or unwind with a drink at The Pavilion Lounge.

Experience comfort and convenience at its finest - book your stay at Hilton Garden Inn Hickory now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 400 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.36
A
Amanda • family_with_children • us
9
2026-09-15 • via Nuitee
B
Britton • family_with_children • us
9
2026-09-14 • via Nuitee
G
GORVEN • couple • us
5
Way over priced given average matress cover, mediocre food
Pros:

It was average

Cons:

The mold on the on leaking water onto the seats in the breakfast area

2026-09-11 • via Nuitee
M
Marshay • family_with_children • us
6
The stay was overall ok. The floors were slippery and water pressure was low.
Pros:

Location. Comfortable bed

Cons:

Slippery floors and low water pressure

2026-09-10 • via Nuitee
B
Brandon • couple • us
10
2026-09-09 • via Nuitee
H
Heather • couple • us
10
2026-09-08 • via Nuitee
L
Lissy • couple • do
10
2026-08-24 • via Nuitee
B
Billy Kennerly • solo_traveller • us
8
2026-08-17 • via Nuitee
J
Jason • couple • us
8
2026-08-14 • via Nuitee
J
Jonathan • couple • us
8
Easy, stress-free and enjoyable
Pros:

Carol was an absolute delight! Me and my wife came down for breakfast and she met us with a smiling face and true hospitality. She was so helpful with ordering food and kept our coffee and drinks full the entire time. She also walked out to the parking lot when we checked out and her shift was over and made a point to speak to my wife and wish us safe travels back home. What a truly amazing and caring person. It’s just great to see and meet people like her.

Cons:

N/A

2026-08-13 • via Nuitee
A
Amber • couple • us
6
2026-07-23 • via Nuitee
M
Marty • solo_traveller • us
10
Excellent Hotel
Pros:

Everything was amazing and I definety will be going back.

Cons:

The shower floor was extremely slick during my shower!

2026-07-20 • via Nuitee
N
Naomi • family_with_children • us
6
Ok hotel. Nice staff but beds were unbearable and terribly uncomfortable.
Pros:

Great location, easy access

Cons:

Beds were extremely uncomfortable

2026-07-20 • via Nuitee
D
Destiny • couple • us
9
2026-07-06 • via Nuitee
P
Payton • family_with_children • us
9
Pros:

Great location for shopping and food.

Cons:

Free breakfast not included.

2026-07-01 • via Nuitee
E
Ericka • family_with_children • us
1
Disappointed and it got me sick
Cons:

I had no hot water

The pineapple juice was bad and I was sick all day

I reported it all but was charged for the breakfast that got me sick and had to wait 30 minutes before showering. I was told a tub was in the room but it was not. I’m just not happy for spending 200.00

2026-06-29 • via Nuitee
M
Mindy • family_with_children • us
6
2026-06-21 • via Nuitee
L
Lindsey • couple • us
10
I love it. Very nice staff, clean facility, and good location!
Pros:

Good location off main highway but tucked away

2026-06-18 • via Nuitee
P
Pete • couple • us
9
Pros:

N/A

Cons:

N/A

2026-06-10 • via Nuitee
H
Hedrick • solo_traveller • us
8
2026-05-24 • via Nuitee