Holiday Inn Express & Suites Austin NW - Four Points by IHG

Hotels
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Holiday Inn Express
8.5 (786 reviews)
8300 N FM620 Building I , Four Points , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Uncomfortable beds
Noise problems

Categories

Cleanliness
7.75
Several mentions of cleanliness issues, including dirty hallways and rooms.
Service
9.25
Friendly staff and good service noted in multiple reviews.
Location
8.75
Convenient location with close proximity to restaurants and supermarkets.
Room Quality
7.75
Some reviews highlighted uncomfortable beds and issues with rooms.
Amenities
8.25
Good amenities mentioned, although some problems with equipment like the jacuzzi.
Value for Money
8.75
Affordable pricing noted alongside good service and amenities.
Food and Beverage
8.75
Breakfast quality mentioned positively across several reviews.
Overall Experience
8.75
General positive sentiment but with some notable issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:46

Property Description

Luxurious Accommodations
Holiday Inn Express & Suites Austin NW - Four Points offers elegantly designed rooms equipped with a TV featuring satellite channels and private bathrooms for your comfort and convenience.

Convenient Business Facilities
Take advantage of the on-site business center during your stay, perfect for handling work tasks or planning meetings effortlessly.

Prime Location
Located just 20 km from Austin, with nearby attractions like Round Rock and Del Valle, Holiday Inn Express Four Points provides easy access to explore the best of the area. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 15 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 786 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.75
S
Starr • solo_traveller • us
10
Pros:

Clean and quiet.. Mike at the front desk was always so sweet and happy. Very nice guy.

2026-05-22 • via Nuitee
Z
Zoe • solo_traveller • us
7
Pros:

The breakfast was good and it was a good location.

Cons:

The pool wasn't attended to for towels and the elevator to pool area was usually wet,. They need some rubber mats or something to help with a slippery floor.

2026-05-17 • via Nuitee
D
D' Andre • solo_traveller • us
10
2026-05-09 • via Nuitee
G
Gustavo • extended_group • br
10
2026-05-07 • via Nuitee
R
Rebeca • solo_traveller • us
5
Pros:

It was close to both my family and downtown Austin without being in the middle of the city. It was also close to some good cafes and restraints that accommodated my multiple food allergies.

Cons:

The first room we were in had fleas and we had to request a new room almost as soon as we settled in. How a hotel manages to get fleas is beyond me but as someone with pets back home, I was uncomfortable the rest of my stay for fear of accidentally bringing fleas into my home.

2026-05-06 • via Nuitee
W
Wenner • couple • us
8
2026-05-05 • via Nuitee
K
Krzysztof • family_with_children • de
7
Pros:

Good breakfast

Cons:

You can't open the windows = no fresh air in the room.
The pool was dirty.

2026-05-04 • via Nuitee
S
Sara • solo_traveller • gb
9
Great stay!
Pros:

Great location, lovely rooms and the bed was very comfortable

2026-05-01 • via Nuitee
S
Schneider • solo_traveller • de
8
A decision you won't regret
Pros:

The room was truly enormous, the bed comfortable, and the sofa inviting. Breakfast was fantastic and left nothing to be desired.The buffet changes every two days so that there is definitely some variety. Since the hotel isn't directly on the highway, it was very quiet. There are plenty of restaurants just around the corner, all within easy walking distance. Parking was plentiful, and the internet worked perfectly.
The hotel is located just outside of Austern, but it can be reached quickly in 30 minutes. The trip there is well worth it, and there are also several things to visit in the surrounding area.

Cons:

Nothing to complain

2026-04-24 • via Nuitee
R
Robert Hayden • solo_traveller • us
8
Pros:

Nice, courteous staff. Spacious room, updated bathroom, comfortable King bed. Excellent internet service. Close to many restaurants and bars, great location. Good breakfast.

Cons:

Very noisy air conditioner. They do not provide changeover service unless you request. Hot tub was out of service during the duration of my stay which was disappointing.

2026-04-23 • via Nuitee
R
Refugio • extended_group • us
10
2026-04-21 • via Nuitee
M
MNowosad • solo_traveller • us
8
2026-04-21 • via Nuitee
I
Idalia • couple • us
10
Thank you,our receptionist for that weekend Jackie,for her hospitality and helpful in making us comfortable especially f
Pros:

Clean and very comfortable

Cons:

I loved everything about your property

2026-04-19 • via Nuitee
J
Jesus • couple • us
10
2026-04-18 • via Nuitee
J
Jennifer • solo_traveller • us
8
Comfortable and Convenient
Pros:

Great location! Surrounded by amenities and access to major roads.

Cons:

This hotel meets expectations for price.

2026-04-17 • via Nuitee
J
Jeff • solo_traveller • us
9
Perfect
Pros:

Best hotel breakfast ever! Egg white omelette, pancakes, coffee machine that grinds the beans as you watch.

Cons:

No view.

2026-04-11 • via Nuitee
J
Jana • couple • de
10
Sehr empfehlenswert
Pros:

Schön sauber, bequeme Betten, gute Ausstattung

2026-04-10 • via Nuitee
S
Stéphanie • family_with_children • fr
9
Pros:

Emplacement au calme et avons apprécié les fasts foods a côté de l'hôtel dans un endroit calme et vert, la piscine au top et le spa génial

Cons:

Le manque de port USB dans les chambres

2026-04-09 • via Nuitee
F
FRANCISCO • family_with_children • mx
2
2026-04-08 • via Nuitee
R
Rebeca • family_with_children • us
8
Pros:

The location the price and it was clean

Cons:

The hot tub was not working and the staff can do better

2026-04-06 • via Nuitee