Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

Hotels
•
Protea Hotels by Marriott
8.4 (1912 reviews)
221 Garsfontein Road, Menlyn , Pretoria , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cleanliness in common areas
Cons:
Rooms too small
Minor cleanliness issues
Temperature control problems

Categories

Cleanliness
7.54
The property is clean, but there were mentions of issues like a smell in the carpet and a lack of water upon arrival.
Service
9.01
Staff friendliness and responsiveness were praised, contributing to a positive experience overall.
Location
9.05
Location convenience was highlighted by multiple reviews, making it a strong point.
Room Quality
7.5
Rooms were generally described as small, with some complaints regarding temperature and noise.
Amenities
8.53
Amenities like food and parking received positive mentions, although some rooms lacked sufficient space.
Value for Money
7.99
Given the mixed reviews, value for money seems dependent on individual expectations regarding room size.
Food and Beverage
9.04
Food quality was frequently mentioned as very good, positively affecting overall sentiment.
Overall Experience
8.51
General enjoyment of the hotel experience was noted, with many positive comments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:37

Property Description

Convenient Location and Modern Amenities
Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn is perfectly situated next to Menlyn Park Shopping Centre, offering a seamless blend of urban convenience and contemporary comfort.

Luxurious Rooms and Dining Options
Indulge in air-conditioned rooms with stunning city views, flat-screen TVs, and modern amenities. Enjoy a delicious breakfast each morning or savor a meal at the on-site restaurant.

Versatile Meeting Spaces and Complimentary Services
With six meeting rooms available, the hotel is ideal for hosting various events. Benefit from free WiFi, private parking, and the option for airport transfers, ensuring a stress-free stay.

Book your stay at Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1912 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
C
Chitagu • solo_traveller • za
10
Pros:

Friendly staff, welcoming environment, proximity to shopping mall, delicious food

Cons:

Nothing

2026-05-21 • via Nuitee
B
BIGBOY GODFREY • solo_traveller • za
10
2026-05-21 • via Nuitee
M
Mel • couple • za
8
2026-05-20 • via Nuitee
S
siziba • couple • za
7
2026-05-20 • via Nuitee
M
Michael • solo_traveller • ch
10
2026-05-20 • via Nuitee
A
Amelia • solo_traveller • za
10
Efficient
Pros:

Clean, quiet, great sheets

Cons:

Close to everything

2026-05-18 • via Nuitee
E
Eric • family_with_children • au
7
Satisfactory
Pros:

Breakfast was excellent.
Very good service
Wide selection of dishes
Very tasty

Cons:

Showers had some mould
Could be better cleaned

2026-05-18 • via Nuitee
T
Tania • solo_traveller • sc
10
2026-05-17 • via Nuitee
T
tber • solo_traveller • ma
10
Une très belle expérience
Pros:

Le personnel est très accueillant et très agréable

2026-05-17 • via Nuitee
C
Chris • couple • sz
10
2026-05-13 • via Nuitee
P
Phoebe • couple • za
6
It was ok..
Pros:

The buffet breakfast and dinner were great..

Cons:

The noise was just too much..i think there was a party or event somewhere in the building.

2026-05-13 • via Nuitee
B
Botha • extended_group • za
9
Nice stay after a night in Town
Pros:

Although the restaurant area were very busy and noisy when we arrived there, the corridors where quite and one could get a peaceful nights sleep. The food provided in the restaurant was superbly presented and very palable.

2026-05-12 • via Nuitee
Y
Yassmin • solo_traveller • eg
7
Pros:

Staff

Cons:

Small rooms and poor food variety for breakfast

2026-05-11 • via Nuitee
M
Masilo Simon • couple • za
9
Exceptional
Pros:

Everything

Cons:

Nothings

2026-05-10 • via Nuitee
T
Thabo • couple • za
2
2026-05-09 • via Nuitee
K
Kyuseok • solo_traveller • kr
7
2026-05-06 • via Nuitee
Y
Yassmin • couple • eg
8
Pros:

The staff are very friendly

Cons:

Open bathroom to the room and small room size

2026-05-04 • via Nuitee
W
Waleed • couple • za
8
Short and sweet,
Pros:

The decor.
The room was clean.
Staff was friendly and accommodating.

2026-05-04 • via Nuitee
M
Maluleke • family_with_children • za
10
Fantastic
Pros:

Food

Cons:

None

2026-05-03 • via Nuitee
J
Jansen16 • solo_traveller • na
6
Pros:

Location and room

2026-05-02 • via Nuitee