Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

Hotels
•
Protea Hotels by Marriott
8.4 (1987 reviews)
221 Garsfontein Road, Menlyn , Pretoria , za
+27124718600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Convenient location
Cleanliness in common areas
Cons:
Rooms too small
Minor cleanliness issues
Temperature control problems

Categories

Cleanliness
7.54
The property is clean, but there were mentions of issues like a smell in the carpet and a lack of water upon arrival.
Service
9.01
Staff friendliness and responsiveness were praised, contributing to a positive experience overall.
Location
9.05
Location convenience was highlighted by multiple reviews, making it a strong point.
Room Quality
7.5
Rooms were generally described as small, with some complaints regarding temperature and noise.
Amenities
8.53
Amenities like food and parking received positive mentions, although some rooms lacked sufficient space.
Value for Money
7.99
Given the mixed reviews, value for money seems dependent on individual expectations regarding room size.
Food and Beverage
9.04
Food quality was frequently mentioned as very good, positively affecting overall sentiment.
Overall Experience
8.51
General enjoyment of the hotel experience was noted, with many positive comments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:37

Property Description

Convenient Location and Modern Amenities
Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn is perfectly situated next to Menlyn Park Shopping Centre, offering a seamless blend of urban convenience and contemporary comfort.

Luxurious Rooms and Dining Options
Indulge in air-conditioned rooms with stunning city views, flat-screen TVs, and modern amenities. Enjoy a delicious breakfast each morning or savor a meal at the on-site restaurant.

Versatile Meeting Spaces and Complimentary Services
With six meeting rooms available, the hotel is ideal for hosting various events. Benefit from free WiFi, private parking, and the option for airport transfers, ensuring a stress-free stay.

Book your stay at Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1987 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
M
Monique • solo_traveller • za
10
2026-07-04 • via Nuitee
T
THOMAS • couple • tz
9
2026-07-04 • via Nuitee
S
siziba • couple • za
8
2026-07-03 • via Nuitee
A
Alvaro • solo_traveller • mz
8
Pros:

Breakfast

Cons:

Gym is very small

2026-07-03 • via Nuitee
M
Muuka • solo_traveller • zm
10
Excellent
Pros:

The place is in a very good location with proper security and is near one of the biggest malls in the country, Menlyn Mall.

2026-07-03 • via Nuitee
V
Vera • extended_group • mz
9
Lovely staying
Pros:

Pequeno-almoço intercontinental muito variado e de excelente qualidade.
Funcionários extremamente simpáticos, atenciosos e profissionais.
Excelente localização, mesmo em frente ao Menlyn Park Mall, proporcionando grande conveniência

Cons:

O quarto era um pouco pequeno para uma estadia mais confortável.
O espaço disponível no quarto era limitado, especialmente para bagagem.
Esperava um quarto mais espaçoso, considerando o padrão geral do hotel

2026-07-02 • via Nuitee
L
Lerato • couple • za
7
2026-07-01 • via Nuitee
P
Patrick • solo_traveller • za
9
2026-06-30 • via Nuitee
V
Vanessa • family_with_children • za
9
Pros:

Excellent consierge service

2026-06-30 • via Nuitee
S
Sibongiseni • solo_traveller • za
10
2026-06-30 • via Nuitee
M
Moabi • solo_traveller • za
10
2026-06-30 • via Nuitee
V
vanzyl • couple • za
9
2026-06-29 • via Nuitee
T
Tshane • solo_traveller • za
10
Pros:

Tne ambience! This is my favorite hotel !

Cons:

Nothing

2026-06-28 • via Nuitee
K
Kim • solo_traveller • kr
10
2026-06-28 • via Nuitee
T
Theledi • solo_traveller • za
10
Pros:

the whole stay was awesome

2026-06-28 • via Nuitee
M
Mahlodi • family_with_children • za
9
Perfect
Pros:

Lots of amazing variety to choose from. Bernad was serving us. He is so professional, polite and really going and extra mile for us.

Cons:

Ironing board that was unstable and hard to set it.

2026-06-28 • via Nuitee
N
Nomsa • solo_traveller • za
9
2026-06-27 • via Nuitee
S
Sibongiseni • solo_traveller • za
10
2026-06-26 • via Nuitee
P
Precious • solo_traveller • za
8
2026-06-26 • via Nuitee
L
Laura • couple • za
7
Pros:

Bed was comfortable. Food was very good.

Cons:

I don’t like using the word pathetic, but the shower was pathetic, it was like having someone pee on you. No pressure whatsoever. And the music from Summit was unbearable overnight. The windows did not close/seal all the way tight.

2026-06-26 • via Nuitee