La Madera Hotel & Spa

Hotels
8.8 (527 reviews)
18 Cau Go , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
No breakfast included

Categories

Cleanliness
8.7
Reviews indicate cleanliness with regular housekeeping and tidy facilities.
Service
9.2
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.2
Great central location mentioned in multiple reviews, convenient for tourists.
Room Quality
8.2
Some reviews noted small room size but generally adequate for needs.
Amenities
8.7
Basic amenities were present, and additional perks noted such as free bananas.
Value for Money
9.2
Guests felt they received good value for the rate paid.
Food and Beverage
8.2
Breakfast not included, but simple options were appreciated.
Overall Experience
9
Overall positive experiences shared with intentions to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:01

Property Description

Central Location in Hanoi Old Quarter
La Lisa Hotel, situated in the bustling heart of Hanoi Old Quarter, offers easy access to the city center and iconic attractions like Hoan Kiem Lake, Ngoc Son Temple, and The Huc Bridge.

Convenient Amenities and Services
Guests can enjoy complimentary Wi-Fi, air-conditioned rooms with modern facilities, and helpful services such as luggage storage, tour desk, and airport transfers. The in-house restaurant provides a delicious daily breakfast, while local dining options are just a stone's throw away.

Comfortable Accommodation
Relax in well-appointed rooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms even boast charming balconies for a delightful stay experience.

Book your stay at La Lisa Hotel for a memorable and convenient visit to vibrant Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 30000 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 400,000 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 527 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9
L
Laura • couple • es
10
Pros:

El alojamiento esta en todo el centro por lo tanto es super facil moverse ya que se puede hacer andando , los chicos super amables y ya que tambien hacen tours te facilitan toda la información

2026-07-01 • via Nuitee
S
Scott • solo_traveller • gb
10
Pros:

Everything. The room was spacious with a nice balcony for watching the busy street outside . Great location

Cons:

Nothing

2026-06-30 • via Nuitee
C
cheng • extended_group • cn
1
它们的实际环境与照片差别很大，大量设施破旧，入住时还遇上停电，而且周围还不断传来施工的声音，使我们非常后悔入住这家酒店。
2026-06-29 • via Nuitee
Y
Yassi • couple • nl
10
Really nice and comfortable
Pros:

The staff was really helpful and the location is great

Cons:

-

2026-06-28 • via Nuitee
L
Leonie • solo_traveller • de
10
2026-06-28 • via Nuitee
V
vlada • solo_traveller • nl
10
Pros:

Really friendly and helpfull staff

2026-06-27 • via Nuitee
A
Andréa • couple • fr
10
2026-06-27 • via Nuitee
Ánh • family_with_children • vn
10
2026-06-24 • via Nuitee
R
Ruben • solo_traveller • nl
10
Erg vriendelijk personeel, heel behulpzaam en mooie schone kaner
Pros:

De kamer, personeel en ligging

Cons:

Niks

2026-06-23 • via Nuitee
N
Niyasudeen • couple • in
10
2026-06-20 • via Nuitee
A
Adele • couple • ch
9
2026-06-19 • via Nuitee
A
Adam • extended_group • au
10
2026-06-18 • via Nuitee
N
Nico • extended_group • au
10
Excellent Staff, Excellent Location
Pros:

Staff went above snd beyond. Also very convenient that they can book tours for you, booked all of them through there! Ryo and DD were amazing and very friendly and helpful.

Cons:

Nil

2026-06-14 • via Nuitee
A
Alain • extended_group • fr
8
2026-06-14 • via Nuitee
A
Avani • couple • us
10
Pros:

Didi and Ryo were so kind and accomodating- very well located in old quarter near the lake and shopping. Comfortable stay and GREAT value! Would and will stay here again!

2026-06-13 • via Nuitee
R
Rory • couple • gb
10
2026-06-11 • via Nuitee
E
EMI • solo_traveller • jp
10
落ち着けた
Pros:

清潔な部屋で落ち着いてすごせました！

Cons:

特にありません

2026-06-10 • via Nuitee
W
WenChun • solo_traveller • us
10
2026-06-10 • via Nuitee
F
Floyd Philipp • solo_traveller • de
9
Für Alleinreisende super
Pros:

Sehr gute Preis Leistung und das Personal ist sehr hilfreich und zuvorkommend. Man kann hier auch direkt Touren buchen.

Cons:

Etwas knifflig zu finden, weil ich nicht erwartet habe, dass das Touristen Center und das Hotel den selben Eingang benutzen.

2026-06-08 • via Nuitee
B
brun • couple • fr
10
2026-06-08 • via Nuitee