La Madera Hotel & Spa

Hotels
8.8 (536 reviews)
18 Cau Go , Hanoi , vn
+84 934 888 454

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
No breakfast included

Categories

Cleanliness
8.7
Reviews indicate cleanliness with regular housekeeping and tidy facilities.
Service
9.2
Staff received consistent praise for being friendly, helpful, and attentive.
Location
9.2
Great central location mentioned in multiple reviews, convenient for tourists.
Room Quality
8.2
Some reviews noted small room size but generally adequate for needs.
Amenities
8.7
Basic amenities were present, and additional perks noted such as free bananas.
Value for Money
9.2
Guests felt they received good value for the rate paid.
Food and Beverage
8.2
Breakfast not included, but simple options were appreciated.
Overall Experience
9
Overall positive experiences shared with intentions to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:01

Property Description

Central Location in Hanoi Old Quarter
La Lisa Hotel, situated in the bustling heart of Hanoi Old Quarter, offers easy access to the city center and iconic attractions like Hoan Kiem Lake, Ngoc Son Temple, and The Huc Bridge.

Convenient Amenities and Services
Guests can enjoy complimentary Wi-Fi, air-conditioned rooms with modern facilities, and helpful services such as luggage storage, tour desk, and airport transfers. The in-house restaurant provides a delicious daily breakfast, while local dining options are just a stone's throw away.

Comfortable Accommodation
Relax in well-appointed rooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries. Some rooms even boast charming balconies for a delightful stay experience.

Book your stay at La Lisa Hotel for a memorable and convenient visit to vibrant Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 30000 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 400,000 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 536 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9
L
Laura • couple • es
10
Maravilloso
Pros:

El personal del Hotel, Ryo, fue muy atento y amable cualquier duda él ha podido ayudarnos en todo. Las camas muy cómodas y muy bien ubicado!

2026-07-25 • via Nuitee
A
Abdul Omair • solo_traveller • vn
10
Pros:

Khách sạn tuyệt vời với đội ngũ nhân viên xuất sắc ❤️

2026-07-25 • via Nuitee
J
Jemima • couple • gb
10
2026-07-25 • via Nuitee
B
Ben • solo_traveller • il
10
Pros:

המיקום והצוות נהדרים

2026-07-25 • via Nuitee
N
Nicola • couple • de
8
2026-07-24 • via Nuitee
J
Jule • couple • de
10
Sehr guter Aufenthalt
Pros:

Wir waren nur eine Nacht in dem Hotel aber es hat uns echt sehr gut gefallen. Die Mitarbeiter hatten uns geholfen ein Taxi zum Flughafen zu besorgen, da wir sehr früh dort sein mussten. Wir würden jederzeit wieder dorthin kommen

2026-07-23 • via Nuitee
G
Greta Helene • couple • de
7
Pros:

Die Lage war fantastisch in der Altstadt gelegen!
Das Personal war immer sehr freundlich und man hat sich wohl gefühlt.
Das Zimmer war auch sehr sauber bei Ankunft.

Cons:

Das Zimmer war sehr klein und es gab kaum Platz um Gepäck zu verstauen. Das Badezimmer war sehr unpraktisch.
Für längere Aufenthalte würde ich es nicht empfehlen.

2026-07-22 • via Nuitee
C
Coralie Hervé • solo_traveller • fr
10
2026-07-18 • via Nuitee
P
Paolo • couple • it
5
Pros:

Staff gentilissimo e disponibile, posizione ok.

Cons:

Stanza e bagno cieco PICCOLISSIMI.

2026-07-17 • via Nuitee
F
FURKAN • couple • tr
10
The hotel's location was excellent, close to the center. The worst part was that the rooms were small. Ryo took care
2026-07-16 • via Nuitee
I
Izaro • solo_traveller • es
10
2026-07-13 • via Nuitee
J
Jantine • family_with_children • nl
9
Top!
Pros:

Goede locatie en het balkon. We konden uren naar het straatleven kijken. Rio en DD zijn goede gastheren: heel gastvrij, altijd in voor een praatje en ze hadden goede tips.

Onze douchekop was stuk en die werd direct gemaakt.

Cons:

Een klein minpuntje: Er zit schimmel in de badkamer.

2026-07-12 • via Nuitee
שלומי • solo_traveller • il
8
Pros:

Ryo the worker was so nice and helpful

Cons:

Could be cleaner

2026-07-10 • via Nuitee
D
Dima • solo_traveller • hu
7
2026-07-09 • via Nuitee
A
Ani • family_with_children • nz
10
Pros:

This is a really great budget friendly option in the heart of the old town. The staff are so friendly and kind and knowing that someone was always at reception 24/7 was very reassuring. The room was perfect for our family of 4 and it had a lovely balcony which looked out over the street below.

2026-07-07 • via Nuitee
T
Thao • solo_traveller • vn
10
Pros:

Vị trí tốt, chất lượng tốt so với giá. Nhân viên thân thiện

2026-07-06 • via Nuitee
M
margot • solo_traveller • fr
10
Pros:

Super rapport qualité prix

2026-07-05 • via Nuitee
L
Laura • couple • es
10
Pros:

El alojamiento esta en todo el centro por lo tanto es super facil moverse ya que se puede hacer andando , los chicos super amables y ya que tambien hacen tours te facilitan toda la información

2026-07-01 • via Nuitee
S
Scott • solo_traveller • gb
10
Pros:

Everything. The room was spacious with a nice balcony for watching the busy street outside . Great location

Cons:

Nothing

2026-06-30 • via Nuitee
C
cheng • extended_group • cn
1
它们的实际环境与照片差别很大，大量设施破旧，入住时还遇上停电，而且周围还不断传来施工的声音，使我们非常后悔入住这家酒店。
2026-06-29 • via Nuitee