Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Comfy rooms
Great location
Good value for money
Cons:
Cleanliness issues in some areas
Some service inconsistencies
Accessibility concerns for some guests

Categories

Cleanliness
7.81
The bathroom and headboard were reported dirty and stained, which detracted from an otherwise pleasant stay.
Service
9.28
The staff were generally welcoming and friendly, though one member's off day impacted service perception slightly.
Location
8.32
The location was appreciated, although there were concerns about access if without a vehicle.
Room Quality
9.27
Rooms were reported as beautiful and comfortable, meeting high expectations.
Amenities
8.8
Amenities provided were good, though a lack of fresh milk and better fruit selection for breakfast was noted.
Value for Money
9.26
The hotel provides good value, especially considering the quality of service and rooms.
Food and Beverage
9.31
Food was consistently rated as excellent by multiple guests.
Overall Experience
9.18
Overall experience was very positive with high levels of satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:25

Property Description

Stylish Accommodation
The Buccleuch and Queensberry Arms Hotel, located in a traditional Georgian building in Thornhill, offers comfortable and stylish accommodation. Each room is elegantly furnished with high-quality en suite bathrooms and modern amenities like flat-screen TVs and telephones.

Delicious Dining
Indulge in a full Scottish breakfast and a buffet selection at the hotel's restaurant. Enjoy a seasonal lunch and dinner menu featuring tempting desserts and local cheeses. The culinary experience at the hotel is sure to delight your taste buds.

Convenient Location
Situated just 25 minutes' drive from Dumfries, the hotel is also close to attractions like Galloway Forest Park and cities like Carlisle, Edinburgh, and Glasgow. With free parking and Wi-Fi access, Buccleuch and Queensberry Arms Hotel is the perfect choice for your stay in Thornhill.

Book your stay now at Buccleuch and Queensberry Arms Hotel for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.9
Based on 417 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.18
K
Kim • solo_traveller • gb
5
Great staff and breakfast, but let down by a tired, noisy room in need of renovation.
Pros:

The staff were excellent — warm, helpful, and went out of their way to make sure everything ran smoothly. Breakfast was also a highlight, with plenty of choice and good quality. The bar area had a nice atmosphere too. However, the facilities were poor and need attention. Worth staying for the service and food, but manage your expectations on facilities.

Cons:

Unfortunately, the facilities let the place down badly. My room was very dated, with textured coating peeling from the ceiling, and the carpets were old and visibly dirty. There was a broken window on the landing that hadn't been fixed. It was also very noisy at night, as rain on the tin roof made it hard to sleep. Oddly, the sink in our room had been replaced, but the rest of the room hadn't seen any updates in a long time.

2026-09-16 • via Nuitee
A
Ann • couple • gb
7
The hotel was ideal for a one night stay as there was easy parking, a bar area and restaurant. Their affogato is a must!
Pros:

The hotel had a good atmosphere with a buzz about the place. Being able to park directly outside was a real bonus.

Cons:

A number of flights of stairs to a room at the top with a small window was a bit disappointing, although ok for a one night stay. The dining area at the front of the hotel lacked the atmosphere of the bar area.

2026-09-16 • via Nuitee
D
Darren • couple • gb
10
2026-09-10 • via Nuitee
J
Jean-Yves • solo_traveller • fr
10
Pros:

Très bel hôtel. Grande chambre confortable, superbe salle de bain. Excellents petits déjeuners et très bonne pas le soir.

2026-09-08 • via Nuitee
M
Margaret • couple • gb
8
Clean, comfortable hotel. Nice food but overall thought expensive.
Pros:

Big room, comfortable bed. Dog friendly.

Cons:

Didn’t like the decor, v dark bedroom. Didn’t reflect age of a grand hotel

2026-09-07 • via Nuitee
D
David • family_with_children • gb
9
2026-08-27 • via Nuitee
E
Edward • extended_group • gb
7
Pros:

The location was perfect for me as it is no more than 2 miles from where i was meeting the next morning. I particularly appreciate the fact that they are happy to have dogs in the building.

Cons:

Little to criticise; the water pressure in the shower needs to be a little stronger.

2026-08-20 • via Nuitee
C
Charles • couple • gb
8
2026-08-16 • via Nuitee
A
Anderson • solo_traveller • sg
8
2026-08-10 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-08-04 • via Nuitee
C
Charlotte • solo_traveller • gb
9
Pros:

Lovely helpful staff. Beautiful building in a central position. Dinner and breakfast were excellent.

2026-08-02 • via Nuitee
H
Holly • couple • gb
7
Pleasant
Pros:

Clean and good location, nice space if with a dog or wanting privacy

Cons:

Booked the apartment style room which was great but it said there would be a washing machine and tumble dryer and there wasn’t one. Some of the interior was a bit tired and could do with updating e.g., when you open the dishwasher the skirting board underneath falls down and stops you being able to open it. No working tv in the bedroom, dvd only but the dvd player didn’t work and no batteries in the remote controls so we had to switch them between the controls.

2026-08-02 • via Nuitee
F
Fergus • solo_traveller • gb
9
2026-07-19 • via Nuitee
M
Martina • solo_traveller • de
9
Pros:

Wir waren sehr zufrieden ,die Angestellten waren immer sehr nett .trotdessen wir vergessen hatten das Frühstück zuzahlen,haben sie uns freundlich angeschrieben und uns geholfen das von Deutschland zu regeln.

Cons:

Nichts negatives.

2026-07-08 • via Nuitee
P
Paula • couple • gb
10
2026-07-07 • via Nuitee
C
Caroline • solo_traveller • gb
10
Great place to stay
Pros:

Was like a little apartment. Private backyard so we could let dog out. Evening meal was really good and friendly staff. Breakfast was excellent!

Cons:

It was a bit too hot inside room.

2026-06-22 • via Nuitee
T
Timothy • extended_group • us
9
2026-06-16 • via Nuitee
A
Annette • solo_traveller • us
10
Great place in Thornhill
Pros:

We stayed in one of the cottages, loads of space, lovely sitting room, kitchen, bathroom.

2026-05-22 • via Nuitee
G
George • couple • gb
8
Always our go-to hotel in Dumfriesshire.
Pros:

Comfortable room, very clean and excellent bed. Relaxed atmosphere, dog friendly but separate area in dining room.

Cons:

Water pressure in shower not good.

2026-05-03 • via Nuitee
S
susanne • solo_traveller • gb
8
Pros:

Clean comfortable room nice breakfast

Cons:

Curt staff on reception

2026-05-03 • via Nuitee