Sugar Bay Barbados - All Inclusive

Our 4th time at Sugarbay and the resort has maintained its high standards in terms of the hotel its upkeep and the friendly staff that made our 10 night stay memorable.
We stayed in ground floor oceanfront signature rooms that were perfect where we could walk straight out to the path and beach.
Main buffet restaurant was of consistently high quality as were both signature restaurants. Collins beach bar and snack restaurant is fabulous for lunch as it is a short step away from the beach.
The bar area has been expanded since our last stay and has improved the layout for the buffet restaurant although I have to say I preferred the feel of the old square openair bar that was situated within the building.
Staff were all fantastic, helpful and forever smiling which made the service and ambience special. Looking forward to returning sometime in the near future for a fifth time !
Only criticsm, we couldn't get near the pool loungers as there is the all to common Brit bed blocking with towels from dawn to dusk that happens at many resorts. We gave up but had more than enough fun on the beautiful beach that serves the ocean lagoon .

Most of the reviews on here are accurate, especially the positive ones, it’s difficult to fault the resort in any way.
All the staff in every department are friendly, courteous and professional in their duties.
They all go about the work with a smile on their face with an upbeat attitude.
We stayed here for the second time for 10 days, the first time was part of a cruise and stay 7 years and they kept our records and welcomed us back with an identifying room bracelet, different colour strap that gets a a conversation going with our guests.
Some guest we found out had been here 14 times of more so that speaks volumes about the place.
The buffet food is well balanced, the two signature restaurants are quality but you only have access to each one once for a 7 day stay.
Would I recommend this resort, absolutely! book it if it’s one of your considerations.

Firstly a huge apology to the team at Sugar Bay for the delay in writing this review, you work too hard not to have it sooner.
To people looking to stay here, if you do, kick back and relax but when you pack remember to pack your manners and respect, they add nothing to your luggage allowance and costs nothing. You work hard to be able to come here and the team work just as hard making your stay the best it can be – don’t be a Leonard....
The team, from management to the gentleman that keeps the beach tidy are great. Huge thanks go to the team that run the Reef Bar, Akheem, Joan, Helen, Damien and Krishion, thank you for keeping us hydrated hic lol. To Kyle C and the team on the beach, thank you for providing us with shade.
Right now to the actual review....
On arrival you are welcomed with a drink of your choice. Reception team are great and full of information.
Rooms.
Are they dated? Well the bathroom was a little out of date but you’re not there for the decor. The showers are amazing and the beds are sooooooo comfortable. The team that clean the rooms are good at what they do. Never a problem with towels and the rooms are always well stocked. Would have preferred to have closed in wardrobes and a few more drawers for clothes but I’m just being picky. Certainly wouldn’t stop me staying again. Had issue with toilet, quick call to reception and within minutes maintenance were there and sorted, safe battery needed changing, again sorted in no time at all. Hairdryer stopped working and it was replaced with a new one still in the box like it had just come from the shop. Good time to point out the hairdryers are not the usual useless ones you normally find in hotel bathrooms they are salon quality and can be used outside of the bathrooms as well.
Restaurants.
There are a few on site but to be honest the main restaurant was so good we never thought to try the others out. The staff here are excellent, food plentiful and fresh and if you are gluten intolerant you won’t starve at Sugar Bay as they have a brilliant selection of food and cakes, you wouldn’t know they were gluten free if there wasn’t a sigh telling you. Good selection of food but would be nice to have more local breakfast items, mainly catered to English and American but I understand why.
Beach
Is there seaweed, err of course there is, it’s a beach. They do their best to keep it clear but it’s not a problem. Seaweed is natural and it didn't bite, and when you’re in the sea you’re in its world you don’t go to the park and moan about there being grass. There was also no smell from the seaweed on the beach. The guys that look after you on the beach are fastastic, big thanks to Kyle C and the team. Attentive, friendly and professional. We had a parasol fall over, due to the wind and nothing to do with them, and they were instantly there making sure everything was OK.
The team at the Reef Bar are second to none, again to those named at the top and apologies to those I may have missed out, again I thank you.
Grounds
Always kept clean and tidy, they are constantly working to make it so. Never saw any bugs.
Didn’t use the pool, not when the beach and the team there were so good so can’t comment on that but like, on the beach, never seemed an issue with there not being enough sunbeds. Towels always plentiful for pool and beach.
Entertainment
Always good entertainment and didn’t finish too late so those with children or wanting an early night were not disturbed.
There is a shop on site which is convenient but don’t let that stop you going out of the hotel and getting the reggae bus, so much fun.
Had reason to email the general manager on our return as he wasn’t available before we left. Morgan you are a star, email was responded to within minutes of it being sent and issue raised was addressed. Must stress this was not an issue with the resort or the team as I can’t praise them enough.
The resort is not huge, it is small and intimate oh and fantastic, but would have been nice to have a little map or information on what was there.
If you’ve managed to stay awake to the end of this review then I thank you and if you ask me would I stay there again.... Without hesitation, it would be my go to resort. Great for families as well.
To whoever at Sugar Bay reads the reviews, can I ask you kindly to pass on my huge thanks to the team, those named and others. They may not read the reviews and I would like them to know their hospitality is truly appreciated.
I will be back..... Have no doubt... Enjoy

Best family vacation to date - we travelled with our two young daughters (1 & 3 years old) the 1st week of June.

Beach: 10/10 - the water is beautiful and has a shallow entrance which was a great spot for my daughters to swim and play in. Due to the man made rocks, it helped break down the waves, so we had no issues hanging out and playing with sand toys at the shore line. It was always easy to find beach chairs, and the men from the sports hut easily set up umbrellas for us.

Food: 10/10 - this is the best all inclusive food we've had. The Reef buffet is small however that was the beauty of it - no need to walk around and be indecisive with what to eat. All the food they had (esp. the local Bajan good ) was sooooo good. We all still think about the food. We also enjoyed Collin's for lunch - once again great options/specials daily.

Room - 10/10: We stayed in the family ocean suite and it was spacious and accommodated our family of 4. They also provided a wonderful crib, toddler bath tub, diaper pails.

Kids Club - Kaiya and Keisha were amazing - our little ones still recall their names and wonder how they're doing. My 3 year old was able to make bracelets (which she loves to wear), do arts and crafts, play in their outdoor park. Overall it was a nice change in our day to visit the Kids Club in the evening time before dinner.

Staff - 10/10, everyone we encountered were friendly and welcoming. Happy to always help us and say hello to our daughters.

We will definitely be coming back here again - I hope this helps for other families as I relied on other guests' reviews and it really helped plan my trip.

See you again Sugar Bay!

Sugar Bay is a fantastic resort in a great location, the beach is great and the sea weed isn't a problem because of the man made breakers, the food is great and the staff are very helpful, there are only a couple of issues that need to be addressed, every morning at the pool guests leave towels reserving beds for the day and you cant get a bed, there is a sign posted that says towels and hats aren't a reservation but they don't enforce it at all, also there are glasses all around the pool all day and its not cleaned up.

This was our first time in Barbados and Sugar Bay did not disappoint!! Lovely hotel, friendly staff and excellent food. It is situated on its own private beach where loungers were always available. The pool was warm, clean and inviting especially the swim up bar. The nightly entertainment was great. We would highly recommend a stay here at this hotel - certainly gets 10/10 from us!

We had a great time at Sugar Bay for 9 nights. Food really is excellent at all times, we really enjoyed the variety also. Rooms are clean, comfortable and spacious with good air conditioning. The grounds were really nice, pleasant atmosphere, lovely views and friendly helpful staff. We particularly loved the beach and pool bars and variety of cocktails to relax with. Hired a car for a couple of days to explore the island which the concierge sorted for us with ease. A lovely stay and highly recommended

The resort was excellent, The staff went out of there way to make you feel comfortable. The food and the entertainment was great too. I would highly recommend come and visit because you wont be disappointed.

My grandson and I just returned from a weeklong stay at Sugar Bay - it was a fabulous week; so much so, that we extended our stay by a night. The hotel graciously and efficiently accommodated out request for an extra night. I can honestly say Sugar Bay is now at the top of our list for island stays with children. . . I appreciated the smaller footprint of the property, and the authentic island feel. The property is beautiful, centrally located, Quiet and well maintained; the staff friendly and competent.
A few personal mentions (in stark contrast to some negative comments I read on TA): Firstly, the water sports team rocks! They hustled all day. . . . early morning raking the sand and organizing chairs. . . . promptly putting up umbrellas with a smile, swapping out towels, etc. They were cheerful and courteous, ALWAYS.
Secondly, the food was amazing. The buffet spread at Reef restaurant provided great variety . . . something for everyone. The chefs here do a topnotch job! The carving / saute' stations always offering up something delectable . . . . all the food stations on the buffet were fresh and impeccably kept, staff regularly checking that quantity was sufficient. The waitstaff was attentive in clearing our empty plates and checking on drinks.
I highly recommend Sugar Bay Resort and certainly plan to return.

We went to Sugar Bay last April to meet up with some long time Barbados Buddies from Canada. We have been travelling to Barbados since 1992 and this was our 37th visit to Barbados but our first time staying at Sugar Bay. We had a great 10 nights because everyone we encountered whether it was the staff or the other guests we became part of the furniture, very quickly. We have booked a return trip see you April 2027🇨🇦✈️🇧🇧☀️🍹🍍

Absolutely amazing beautiful hotel and beautiful people. Perfect!!! Ocean front deluxe room was lovely. Every aspect of the hotel is designed to make everything easy. Pure relaxation. The staff are the most amazing bunch of wonderful human beings who are so happy, helpful and welcoming. They are an absolute credit to the owners. Their hard work and beautiful personalities make Sugar Bay and our holiday perfect. Been to many Caribbean countries/hotels and this is the best bu far! Don't change a thing! Definitely will be back. Big mention to Gerard, Romario, Jesus, Natalie. Each and everyone of you are so lovely. Thank you 😊

We absolutely loved our stay at Sugar Bay Resort! From the moment we arrived until the day we left, the service was exceptional.

A huge shout out to Akiel, who truly went above and beyond our entire trip. He remembered our names, our favorite drinks, and always made sure we were taken care of. His attention to detail and genuine kindness made us feel like VIPs every day.

Every person we encountered was as nice as the next. We've visited many Caribbean destinations, and Sugar Bay stands out as a place we'll return to again and again because the people are simply amazing.

The outstanding service started at reception, where Keisha greeted us with rum punch and a warm smile, while Ashan made check-in a breeze. Nikita provided amazing room service, and we'd also like to recognize Krishon and Shaquan for their friendliness, professionalism, and outstanding hospitality throughout our stay.

The resort itself is beautiful, the food was great, the beach is stunning, and the entire staff made us feel welcome from start to finish.

Thank you, Sugar Bay, for an unforgettable vacation. We can't wait to come back!

Resort service was 100% on point. Every staff member we encountered went out of their way to accommodate us and make our stay enjoyable.

One thing to note: this is a family-friendly resort, which we didn’t realize when we booked. That said, the beach was very quiet (most kids were in pool area which we didn’t not frequent), relaxing, and never felt overcrowded.

The resort offered daily entertainment, including live singers and a fantastic fire show on Thursday night.

The food exceeded expectations. The buffet was consistently excellent, and we enjoyed both specialty restaurants. Umi was a great experience, and the steakhouse served our favorite meal of the trip. The only downside was that we were limited to one reservation per specialty restaurant during our 8-night stay.

There is also a casual fast-food/bar-style restaurant open for lunch, as well as a coffee hour from 5–6 PM. Overall, highly recommended for families and those that don’t mind kids around.

Me and my partner absolutely loved this hotel, everyone way so lovely, Shaquan was so helpful, professional and brought an amazing vibe to the bar (his cocktails are incredible). Also would love to give a special shout out to the men who worked in the water sports department. Daniel, Shamari and Antonio made our holiday so memorable, not only are they hard workers but they are so positive, fun and kind. We will miss all of their happy spirit and can’t wait to come back again❤️

Sugar Bay is an amazing hotel. The atmosphere is relaxed but totally professional. Rooms are spacious and clean. Daily room service. The food is fantastic. I defy anyone who says they couldn't find anything they liked. Right from the Reef, Colins Bar to the specialised restaurants. Location is good for traveling outside the hotel. Walking on the pavements needs care just be aware. Beach is beautiful. Sea can be choppy and it's stoney when entering. My advice would be to wear swim shoes. Sugar Bay would always be my choice.

100 out 100 the staff was very nice rooms were cleaned everyday

Amazing beach 🏖️ , food and staff

I recently stayed at Sugar Bay Barbados and had such an amazing experience! Staff is incredible and Shamari made it memorable! If I could leave 10 stars, I honestly would. He truly made the difference during our stay and is the definition of hospitality.

From day one he was friendly, attentive, and always willing to help with anything we needed. He took us out on the kayak, made sure we had a beach umbrella and table set up every day, and often checked in to make sure we were comfortable and enjoying ourselves.

It’s rare to come across someone who genuinely cares about guests having a great experience, but Shamari went above and beyond every single day. His positive attitude and professionalism did not go unnoticed!

Thank you again, Shamari, for making our vacation so special. Sugar Bay is lucky to have you!

Literally cannot fault this hotel at all. Everything from the staff to the food to the beach area are amazing. Special shout out to Shaquan who has been amazing serving us drinks and having a nice chat with. Also you don’t need to reserve sun beds by the pool as if the sun bed has a white towel rolled up on it its available not taken as I think a lot of people who have written reviews think ( we did ask ). 100 percent will be returning next year AMAZING

Great stay at Sugar Bay. Never been before. All the staff were very friendly and helpful. We had one issue with a meal from the Sizzle Steakhouse, but it was sorted out very quickly. The buffet food and the food at Colins was superb.

I wouldn't hesitate returning.