Sunline Central Hotel

Hotels
9.4 (1779 reviews)
18 Bao Khanh Lane, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good rooftop bar
Comfortable rooms
Cons:
Noise issues
Small room size
Service delays during check-out

Categories

Cleanliness
8.66
General concerns about noise and issues with the bank in the lobby.
Service
9.83
Generally friendly staff, though there were issues during check-out.
Location
10
Excellent location near the center of Hanoi, easy access to attractions.
Room Quality
8.67
Rooms described as small, with issues of soundproofing.
Amenities
9.62
Good rooftop bar and breakfast offerings, but some concerns about space.
Value for Money
9.15
Average experience given the price; expectations for breakfast were higher.
Food and Beverage
9.61
Breakfast was praised, but variety could be improved.
Overall Experience
9.66
Guests enjoyed their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:56

Property Description

Modern Accommodation with Free WiFi
Sunline Hotel in Hoan Kiem offers stylish rooms with free WiFi, just steps away from Ngoc Son Temple and Hoan Kiem Lake. The elegantly furnished non-smoking rooms feature amenities like a flat-screen TV, in-room safe, and en suite bathrooms with free bath amenities.

Convenient Services and Facilities
Guests at Sunline Hotel can enjoy 24-hour front desk service, bicycle/car rentals, and tour assistance for exploring the area. The hotel also provides luggage storage, laundry service, and airport transfers for a hassle-free stay.

Delicious Dining Options
Indulge in buffet or a la carte local dishes at the hotel's restaurant, which also caters to special diet requests. Room service is available for those who prefer to dine in the comfort of their rooms.

Book your stay at Sunline Hotel now for a memorable and convenient experience.

Important information:

Due to the construction of walking areas around Hoan Kiem Lake, traffic will be blocked from Hoan Kiem Lake to the property from 19:00 on Friday to 24:00 on Sunday every weekend.

Please inform Sunline Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The property will contact you to provide instructions and assistance.

Please note that due to the Hanoi Old Quarter Building Certification, rooms on the 7th and 8th floors are 2 to 4 square yards smaller than others.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.4
Based on 1779 reviews
Cleanliness: 8.66
Service: 9.83
Location: 10
Room Quality: 8.67
Amenities: 9.62
Value for Money: 9.15
Food and Beverage: 9.61
Overall Experience: 9.66
Y
Yoshitaka couple jp
9
Great gateway to travel around Ha Noi.
Pros:

The receptionists were always very helpful. They gave us some recommendations of where to visit and to eat. In addition, they had the rooftop bar. The menu options weren't big, but you can see nice scenery of the Ha Noi.
Also, we had breakfast at the hotel. It was a buffet and good. it was a bit confusing and no explanation of what we can and can't do. They just asked us our room number. But otherwise it was a good breakfast to start the day.

2026-08-22 via Nuitee
J
Javier solo_traveller es
10
Pros:

The staff were very helpful, and we had an amazing time. We will definately return to this hotel when we come back to Hanoi.

2026-08-21 via Nuitee
I
Irene365 solo_traveller ru
10
Pros:

Everything was great. Nice location, comfortable bed, friendly staff

2026-08-20 via Nuitee
C
Clemence couple fr
9
2026-08-18 via Nuitee
M
Marleen family_with_children nl
9
Toplocatie, heel aardig en behulpzaam personeel
Pros:

Toplocatie, heel aardig personeel

Cons:

Eerste keer naar het hotel was even zoeken, Google Maps lijkt net iets anders aan te geven

2026-08-17 via Nuitee
P
Piotr extended_group pl
9
2026-08-17 via Nuitee
V
Valentina couple it
9
2026-08-16 via Nuitee
Z
Zenou couple fr
10
Séjour parfait
Pros:

Bien placé personnel super sympa et vous aide pour tout

Cons:

Rien

2026-08-16 via Nuitee
H
Hiroki couple jp
10
2026-08-16 via Nuitee
A
Andriy couple de
9
Рекомендую цей готель
Pros:

Розташування готелю просто чудове,він знаходиться на відокремленій вулиці від основної центральної дороги і озера,тому там тихо і можна дуже добре виспатися на великому і мякому ліжку після довгої дороги.А зранку поснідавши смачним сніданком можна легко дістатися визначних місць.Вечером біля готелю розташовано багато різних ресторанів і кафе.

Cons:

Все було чудово.

2026-08-15 via Nuitee
L
Lokesh solo_traveller in
6
Just Ok
Pros:

Location

Cons:

Breakfast was just ok, i was expecting more options.
I requested late checkout by 2-3 hours but hotel wanted to charge 1/3rd of 1 night charge for this

2026-08-14 via Nuitee
A
Angela couple it
9
Buon soggiorno. Colazione da migliorare.
Pros:

Posizione, camera e staff

Cons:

Cattivo odore nella hall e in stanza per l’aria condizionata alla quale si dovevano pulire i filtri

2026-08-13 via Nuitee
D
Damon couple nl
8
2026-08-11 via Nuitee
S
Sirilak solo_traveller gb
9
A comfortable bed and friendly, helpful staff.
Pros:

A comfortable bed and friendly, helpful staff.

2026-08-10 via Nuitee
J
Javier solo_traveller es
10
Localización con mucho encanto
Pros:

La localización es muy especial, estás cerca del centro y del jaleo, pero la calle del hotel tiene mucho encanto y es mucho más tranquila. El personal también fue muy amable y nos hicieron una mejora en la habitación de forma gratuita.

Cons:

Cuando hay ruido en el pasillo se oye en la habitación, pero nada grave.

2026-08-10 via Nuitee
ורדה solo_traveller il
9
2026-08-09 via Nuitee
K
Karen solo_traveller au
10
Faultless and fantastic!
Pros:

Everything - great location, room and bed were super comfy, staff were lovely. Breakfast is amazing too. Faultless and highly recommended

2026-08-08 via Nuitee
V
Veronique extended_group fr
10
Séjour au top
Pros:

Nous avons aimé la proximité de toutes les attractions …. Tout se fait à pied. Le roof top est chouette 😊; le personnel est très attentionné: ils nous ont gardé une grosse partie de nos bagages lorsque nous sommes allés à Sa Pa . Le petit déjeuner était incroyable

2026-08-08 via Nuitee
T
Teresa couple it
9
2026-08-07 via Nuitee
T
Tom couple de
10
2026-08-07 via Nuitee