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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Lockers
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Public transport tickets
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Cooking class
Review Highlights
Categories
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Property Description
Modern Accommodation with Free WiFi
Sunline Hotel in Hoan Kiem offers stylish rooms with free WiFi, just steps away from Ngoc Son Temple and Hoan Kiem Lake. The elegantly furnished non-smoking rooms feature amenities like a flat-screen TV, in-room safe, and en suite bathrooms with free bath amenities.
Convenient Services and Facilities
Guests at Sunline Hotel can enjoy 24-hour front desk service, bicycle/car rentals, and tour assistance for exploring the area. The hotel also provides luggage storage, laundry service, and airport transfers for a hassle-free stay.
Delicious Dining Options
Indulge in buffet or a la carte local dishes at the hotel's restaurant, which also caters to special diet requests. Room service is available for those who prefer to dine in the comfort of their rooms.
Book your stay at Sunline Hotel now for a memorable and convenient experience.
Due to the construction of walking areas around Hoan Kiem Lake, traffic will be blocked from Hoan Kiem Lake to the property from 19:00 on Friday to 24:00 on Sunday every weekend.
Please inform Sunline Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The property will contact you to provide instructions and assistance.
Please note that due to the Hanoi Old Quarter Building Certification, rooms on the 7th and 8th floors are 2 to 4 square yards smaller than others.
A deposit may be required at the property.
Location
Guest Reviews
Great room. Excellent location
Great location. Helpful staff comfy rooms
Nothing
地點很棒
Accessible to places like Hoan Kiem Lake and coffee shops. It was just a short walking distance. From the lake, you could just walk to 1428 specialty coffee and we were able to people watch on our first day and the coffee was perfect and a good value for money.
I’ve seen popular coffee shops like Cong Caphe and Note Coffee which were also a short walk from the hotel and the lake.
Near as well to St Joseph’s cathedral, and from there, I could just take a short walk to Bahn My Mama. The hotel is just right in front of Pizza 4P’s. Vietnamese food stalls are around the area so if I’m too tired and hungry it’s just easy to find one outside. There’s a vietnamese beef pho bo near the area that is even better than the Michelin one, in my opinion. The rooftop has a really great view of the city and was quiet so we enjoyed city viewing.ATMs and nail salons are also accessible. The staff and the reception offered help when needed and are very hospitable and welcoming ☺️ For the laundry, they have in-house laundry but I was able to get another service laundry outside the hotel and they just easily picked up my laundry from the hotel and returned it on the same day before my flight.
They provided bottled water everyday and cleaned the room. There are food menu options if you want to order from their restaurant. There is a fridge and safe inside. If you need water before departure, you could just get one in their fridge and pay before check out. Or if you want to get the extra bottles, you could just write on the slip and the room attendants will take note of it. My room was spacious, bed was comfortable. The toilet was clean and wide as well. There is a good water pressure for shower. There is an automatic bidet. The water temperature was easy to adjust as well.
Take note, on weekends, there is road closure around hoan kiem lake from Friday to Sundays. So it’s best to plan your itinerary well.
The property itself is okay and this is not their fault but other occupants can be noisy/talked loudly in the corridor and just bang their doors mindlessly, it would be helpful if they put reminders like to be mindful and quiet for other occupants.
Camere accoglienti e confortevoli, colazione molto varia (cambiava ogni giorno). Personale davvero cortese e sempre disponibile!
Wonderful location, wonderful staff, clean room ; the staff responds promptly to requests.
Nothing
The hotel is strategically located in the old quarter, where there are many shops, restaurants and people. The room was quiet and comfortable. Breakfast was offering a good variety of good food. Staff was excellent, really nice and helpful.
L'hotel ha una posione eccezionale. Siamo arrivati durante la festa nazionale del Vietnam, ed eravamo ad un passo (nel vero senso della parola) dal lago per goderci le festività.
Lo staff super accogliente e gentile, disponibile per qualsiasi domanda e richiesta, servizio lavanderia super veloce e profumato. Infine, dispongono di un rooftop stupendo! Super consigliato davvero!
Wonderful staff and in a great location. Roof bar great.
Rezeption sehr aufmerksam
The place is located right in the city center and is very clean. The staff was incredibly kind, generous, and helpful! They went out of their way to accommodate every request we had. We would be very happy to come back again!
Fijn hotel, fijn personeel, goede locatie.
Schimmel in de douche
Tolles Hotel mitten im Alten Viertel in Hanoi. Unzählige Restaurants, Geschäfte, Massagen in unmittelbarer Nähe. Auch viele Sehenswürdigkeiten fußläufig erreichbar. Außergewöhnlich freundliches und zuvorkommendes Personal. Gutes abwechslungsreiches Frühstück. Hervorragendes Preis-Leistungs-Verhältnis. Sollte ich wieder nach Hanoi kommen, ich würde wieder im Sunline Central Hotel wohnen wollen.
Staff were excellent, very friendly and willing to help with anything.
Great location for exploring Hanoi.
Good choice of breakfast buffet.
Roof top bar.
A birthday was picked up discreetly by a member of staff just from checking in and a birthday cake left in the room. A lovely touch that was very thoughtful and much appreciated.
Nothing.
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